Business Operations & Compliance Manager
Location: Pride Park, Derby
Salary: £35,000 – £42,000 per annum (depending on experience)
Job Type: Permanent, Full-Time
Hours: Monday to Friday, 8:00am – 4:30pm
About Gratton Construction
Gratton Construction is a growing construction and refurbishment contractor, delivering high-quality planned, reactive and void property works across the social housing and public sector.
We are proud to work in partnership with local authorities and housing providers, delivering high standards of quality, safety and customer service, whilst maintaining a strong commitment to compliance, continuous improvement and social value.
As our business continues to grow, we are looking for an experienced and proactive Business Operations & Compliance Manager to work directly alongside our Director of Operations, helping to manage the internal operations of the business and supporting our continued growth.
The Role
This is a varied and rewarding management role responsible for the operational management of the business, rather than the management of construction contracts.
Working closely with the Director of Operations, you will take ownership of the systems, processes and compliance functions that keep Gratton Construction operating efficiently and professionally.
You will be responsible for ensuring the business remains compliant, organised, audit-ready and equipped to support our operational teams, whilst continually looking for opportunities to improve the way we work.
This is an excellent opportunity for someone who enjoys taking ownership, driving improvements and working across multiple areas of a growing business.
Key Responsibilities
Business Operations
- Support the Director of Operations with the day-to-day management and continuous improvement of the business.
- Review, develop and improve business processes and operational procedures.
- Maintain company policies, procedures and document control systems.
- Identify opportunities to improve efficiency, consistency and compliance across the business.
- Produce management information and reports where required.
Compliance & Accreditations
Manage and maintain the company's compliance and accreditation portfolio, including:
- CHAS
- Constructionline
- SSIP
- ISO Management Systems (current and future)
- NAPIT and other industry accreditations
Responsibilities include:
- Planning and coordinating renewals.
- Preparing audit evidence.
- Maintaining compliance documentation.
- Monitoring legislative and industry changes.
- Supporting client compliance requirements.
- Ensuring the business remains audit-ready at all times.
Quality Management
- Maintain and continually improve the company's Quality Management System.
- Review and update company policies, procedures and standard operating processes.
- Coordinate internal audits and compliance reviews.
- Monitor corrective actions and continuous improvement initiatives.
- Ensure documentation remains accurate, current and controlled.
Health, Safety & Training
Working alongside our HSEQ function, you will:
- Maintain Health & Safety documentation and compliance records.
- Coordinate training requirements and certification renewals.
- Manage the company training matrix.
- Maintain employee competency records.
- Support internal and external audits.
- Ensure compliance documentation is accurate and readily available.
HR Administration
Support the management of employee records and compliance, including:
- Recruitment administration.
- New starter onboarding.
- Employee files.
- Right to Work documentation.
- DBS and driving licence checks.
- Holiday and absence records.
- Training records.
- Probation administration.
- Employee compliance documentation.
Fleet, Plant & Business Assets
Take ownership of the management of company assets, including:
- Company vehicles.
- Plant and tools.
- Mobile phones.
- Tablets and laptops.
- IT equipment.
- Office equipment.
- Asset registers.
- Vehicle servicing, MOTs and repairs.
- Insurance documentation.
- Equipment allocation and replacement.
Office & Facilities Management
- Support the smooth day-to-day running of the office.
- Manage office suppliers and facilities.
- Maintain organised filing and document management systems.
- Ensure company records remain accurate and accessible.
Business Development Support
Provide operational support for business growth by assisting with:
- Tender administration.
- PQQ and framework submissions.
- Client compliance questionnaires.
- Supporting bid documentation.
- Contract mobilisation administration.
Social Value & Marketing
- Coordinate social value evidence and reporting.
- Assist with community engagement initiatives.
- Maintain website content.
- Support LinkedIn and marketing activity.
- Produce project case studies.
- Support award and framework submissions.
About You
We're looking for someone who enjoys bringing structure, organisation and continuous improvement to a growing business.
You'll be confident working independently, managing multiple priorities and building positive relationships across all areas of the company.
- Previous experience in business operations, compliance, governance or office management.
- Excellent organisational and planning skills.
- Strong attention to detail.
- Ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills.
- Confident using Microsoft Office 365, particularly Excel, Outlook and Word.
- Ability to work independently and take ownership of your responsibilities.
- Professional, proactive and solution-focused approach.
Desirable
- Experience within construction, social housing or property maintenance.
- Knowledge of CHAS, Constructionline, SSIP or ISO Management Systems.
- Experience managing compliance and audit processes.
- HR administration experience.
- Knowledge of Health & Safety management systems.
- Experience supporting public sector tenders or framework submissions.
- Experience with SharePoint or electronic document management systems.
What We Offer
- Competitive salary of £35,000–£42,000, depending on experience.
- 25 days annual leave plus bank holidays.
- Company pension scheme.
- Private Medical Insurance.
- Company sick pay.
- Free on-site parking.
- Ongoing training and professional development.
- Opportunity to play a key role within a growing and ambitious business.
- Supportive and collaborative working environment.
- Genuine opportunity to shape business processes and contribute to the company's continued success.
Why Join Gratton Construction?
At Gratton Construction, you'll become an integral part of a growing business where your work will have a genuine impact. This is more than a compliance role—it's an opportunity to help shape the way we operate, improve our systems and support the continued growth of the business.
Working directly alongside the Director of Operations, you'll have the autonomy to take ownership of your responsibilities, contribute new ideas and play a key role in building a business that is organised, compliant and ready for the future.
If you're looking for a varied role where you can make a real difference and grow with an ambitious company, we'd love to hear from you.
Pay: £30,000.00-£42,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Work Location: In person
