Booking office Work, Jobs in Brundall (with Salaries)

Central Booking Administrator
East of England Community Health and Care NHS Trust —Norwich
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Annual leave
5d
Administrative Assistant
Mills & Reeve LLP —Norwich
- Call to connect
- Customer service
- Communication skills
1d
Customer Contact Advisor - Norse Care
Norse Group LTD —Norwich
- £26,000 - £29,000 a year
- Full-time
- CRM software
- Organisational skills
- IT
- Annual leave
4d
Customer Support Advisor
Zest Car Rental —Dereham
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Store discount
Quick apply
Call Handler - Initial Response Service
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
6d
Project Coordinator – Be Well Bus
Voluntary Norfolk —Norwich
- £31,827 a year
- Part-time
- Analysis skills
- Leadership
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
Call Handler - Initial Response Service
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
7d
Customer Service Advisor
Angling Direct —Rackheath
- £13.21 an hour
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
5d
PSV/PCV Transport Office & Operations Assistant
Sunbeam Luxury Coaches Ltd —Norwich
- £550 - £1,000 a week
- Full-time
- Analysis skills
- Data entry
- Typing
- Free parking
Quick apply
6d
Personal Travel Expert - Norwich
Audley —Norwich
- £29,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Employee discount
2d
Administration - Administration Manager - PA2
Parkdean Resorts —Lowestoft
- £31,845 a year
- Microsoft Office
- Administrative experience
- IT
- Store discount
- Employee assistance programme
Quick apply
Receptionist
Forest Park —Cromer
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Maths Hub Support Lead
Inspiration Trust —Norwich
- £29,516 - £33,699 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
1d
Senior Travel Consultant
Fred. Olsen Travel —Norwich
- Travel
- IT
- Employee discount
Lymphoedema Coordinator
East of England Community Health and Care NHS Trust —Norwich
- £28,392 - £31,157 a year
- Full-time
Yard Operative For Van Hire Company.
Aspland Van Centre —Norwich
- £30,000 - £33,000 a year
- Weekend availability
- Customer service
- Driving
- In-person
Quick apply
13d
Parts Co-ordinator
Prior Power Solutions Ltd —Great Yarmouth
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Sales Negotiator | Rock Estates | Needham Market
Red Rock Estates —Needham
- £26,000 - £50,000 a year
- Full-time
- Sales
- In-person
Quick apply
7d
Estate Agent
Connells Group —Cromer
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
12d
Material Handler
Mirus Aircraft Seating Limited —Hingham
- ERP systems
- English
- Microsoft Office
5d

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Central Booking Administrator

East of England Community Health and Care NHS Trust
Norwich

Apply Now

Job details

Part-time
£25,760 - £27,476 a year
5 days ago

Benefits

Annual leave

Qualifications

Administrative experience

Full job description

An exciting opportunity has arisen to join the Central Booking Administration team on a Part Time, Fixed Term basis as Maternity Leave cover. This role would suit a people person with excellent administrative skills who is keep to use them to help patients navigate a number of healthcare services, provided by Norfolk Community Health and Care NHS Trust. Working as part of a friendly and supportive team you will make and answer phone calls and process administrative tasks with a high level of accuracy to provide the best possible service to our patients and clinical colleagues.

To communicate with patients using telephony systems and to provide comprehensive and pro-active administrative support; ensuring that all administrative processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of Central Booking.

This role will involve being multiskilled across the services that are supported by Central Booking, ensuring that all services are supported during the operating times of 07:30 to 17:00, Monday to Friday.

Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

With effect from the 1 st April 2026 Norfolk Community Health & Care NHS Trust will be merging with Cambridgeshire Community Services NHS Trust to form a new organisation. The new Trust will provide a wide range of community health and social care services to over 4 million people, with a budget of circa £380 million and a workforce of over 7,000 people.

1

To carry out and prioritise a variety of administrative and clerical duties and undertake other general office duties (prioritising and generate own workload), which will include:

Using a range of software programmes including SystmOne and RingCentral to produce, maintain and distribute documents / correspondence, including letters, reports, spreadsheets, action logs, databases and presentations, which may include regularly dealing with matters of a complex and/or distressing nature.
Photocopying, scanning, emailing, distributing, filing and organising letters, reports and other documents.
Setting up and maintaining comprehensive, confidential records and filing systems, ensuring that all records are kept up-to-date and filing is carried out in a timely manner
Opening, date-stamping, sorting and distributing incoming mail, relating it to previous correspondence as appropriate and ensuring that outgoing post is sent in a timely manner.
Using a variety of systems to book appointments, manage clinician ledgers and be aware of clinicians annual leave
Arrange delivery of HDS products
Booking interpreters to support patient appointments and arrange translation of documents
Researching appropriate websites, downloading and circulating documents, as requested.
Identify and report areas within working processes and procedures that could improve service delivery
Being multiskilled across the services that are supported by Central Booking

2

To handle telephone calls into the service from members of the public and health professionals confidently and appropriately, regularly providing and receiving complex and sensitive information, taking accurate messages and ensuring these are passed on to the relevant person in a timely manner.

3

To communicate with patients and clients at an appropriate level providing clear information and guidance and dealing with patient’s fears and lack of understanding, exercising tact and judgement in dealing with and resolving routine enquiries.

4

To receive and process referrals into the service, which may be urgent. To liaise with health professionals to triage, correctly process referrals and to employ effective waiting list management and appointment booking.

5

To email out invites to patients for clinic group sessions.

6

To be responsible for the efficient use of office equipment and supplies, monitoring and maintaining stock levels.

7

Inputting onto various databases and systems, e.g. SystmOne, RingCentral and ESSITY, and designated spreadsheets/reports, within the required timescales and deadlines.

8

To report maintenance, cleaning, health and safety and other site issues in line with current procedures keeping the line manager/site manager informed at all times.

9

To provide training and support to colleagues including new starters, temporary staff and apprentices when required as directed by the Central Booking Supervisors and/or the Admin Services Manager.

10

To be committed to working within a changing environment, embracing new demands and changes. To be an active team member recognising potential problems, escalating these and any constructive ideas for improvement on to the Central Booking Supervisors and/or the Admin Services Manager.

11

To monitor and report sickness absence and annual leave.

12

Provide cover in other departments, including Reception, during periods of absence, as directed by the Central Booking Supervisors and/or the Admin Services Manager. This may require travelling to other sites.

13

It is the post holder’s responsibility to ensure that they have undertaken all mandatory training, in line with Trust policies and procedures.

Apply Now

Refine Your Search

booking office jobs in brundall

Central Booking Administrator

Administrative Assistant

Customer Contact Advisor - Norse Care

Customer Support Advisor

Call Handler - Initial Response Service

Project Coordinator – Be Well Bus

Call Handler - Initial Response Service

Customer Service Advisor

PSV/PCV Transport Office & Operations Assistant

Personal Travel Expert - Norwich

Administration - Administration Manager - PA2

Receptionist

Maths Hub Support Lead

Senior Travel Consultant

Lymphoedema Coordinator

Yard Operative For Van Hire Company.

Parts Co-ordinator

Sales Negotiator | Rock Estates | Needham Market

Estate Agent

Material Handler

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