Banking relationship manager Work, Jobs in Smethwick, Wmd (with Salaries)

Branches Cluster Manager
Tipton & Coseley Building Society —Tipton
- Up to £40,000 a year
- Hybrid work
- Team management
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
8d
Client Relationship Manager
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Leadership
7d
Property Manager
Student Castle Property Management Services Ltd —Birmingham
- From £39,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
5h
Associate Relationship Manager, Mid Markets - Midlands
Lloyds Banking Group —Birmingham
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Banking
7d
Client Relationship Manager (Full Time, 37.5 hours per week)
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Leadership
- Annual leave
Quick apply
8d
Regional Lead - Direct Relationship Management - Midlands
Allica Bank —Birmingham
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Computer skills
- Banking
Coordinator Early Careers & Campus – HSBC
Alexander Mann Solutions —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Continuous improvement
5d
Product and Proposition Manager
Barclays —Birmingham
- Hybrid work
- Financial services
- AI
- Communication skills
Senior Manager, Banking, Finance Strategy
Deloitte —Birmingham
- Hybrid work
- Business development
- No degree
- AI
Portfolio Manager
Close Brothers —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Time management
Financial Crime Operations Quality Control Specialist
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Bachelor's degree
- Employee discount
Commercial Lead
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Negotiation
- Employee discount
Principal Associate - Real Estate Finance
Mills & Reeve —Birmingham
- Organisational skills
- Communication skills
- Banking
Corporate Planning & Management, Global Procurement - EMEA Travel Manager, Vice President, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Communication skills
- Employee assistance programme
14d
Associate Director
Nationwide Building Society —Birmingham
- £42,400 - £60,000 a year
- Full-time
- Customer service
- Analysis skills
- Travel
Reward Lead
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee discount
National Account Manager
Bestway Group —Coventry
- Full-time
- Presentation skills
- Mentoring
- Organisational skills
Quick apply
Senior Financial Control Manager - WPB
HSBC Global Services Limited —Birmingham
- Full-time
- Leadership
- Banking
8d
Club Manager
Clent Community and Social Club —Stourbridge
- £30,000 - £35,000 a year
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Free parking
Quick apply

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Branches Cluster Manager

Tipton & Coseley Building Society -
Tipton

Quick apply

Job details

Fixed term contract
Up to £40,000 a year
8 days ago

Benefits

Free parking
Financial planning services
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
On-site parking

Qualifications

Financial planning
Coaching
Complaint handling
Performance management
Change management
Compliance management
Team management
Risk management
Change leadership
Customer interaction
Banking

Full job description

Branches Cluster Manager (12-month FTC)

We’re looking for an experienced and inspiring Branches Cluster Manager to lead our branch network. This role sits at the heart of our retail operation, where you will provide values‑led leadership across multiple branches, ensuring teams are empowered to deliver sustainable high performance aligned to our strategic objectives. You will play a key role in strengthening our presence within the local community while ensuring regulatory compliance is consistently achieved.

In this role you will:

Provide inspirational, values‑led leadership across a cluster of retail building society branches, supporting Branch Leaders and their teams.
Build strong and effective working relationships that promote trust, collaboration and accountability across the cluster.
Coach, develop and performance manage Branch Leaders and their teams to deliver sustainable high performance aligned to strategic objectives.
Lead the successful implementation and embedding of change, ensuring new ways of working are adopted and sustained.
Champion exceptional customer experience across all channels, delivering positive customer outcomes in retail savings.
Ensure each branch plays a visible and meaningful role within its local community, strengthening the Society’s reputation.
Maintain accountability for operational standards, risk management and regulatory compliance across the branches network.
Support customer interactions across face‑to‑face, telephone and digital channels, role modelling best practice where required.
Take a proactive and agile approach to planning and delivery, demonstrating resilience in a changing environment.
Respond to out of hours call‑outs and premises related issues if required.
Ensure complaints are effectively managed in line with the Society’s Complaint Handling Policy and Procedures.

To be considered for this role you will:

Bring relevant experience within retail banking and/or the savings sector, gained as a Branch Manager or as a leader of branch managers.
Bring proven experience leading multiple customer‑facing teams within a regulated financial services environment.
Ideally demonstrate experience gained as a successful leader of leaders, with strong capability in coaching, performance delivery and talent development.
Have a strong customer‑first mindset with a passion for delivering high‑quality, compliant retail services.
Demonstrate experience of leading and embedding change, ensuring teams adopt and sustain transformation initiatives.
Be a strategic thinker, able to translate strategy into consistent execution across multiple branches.
Have a strong understanding of regulatory and compliance frameworks or the ability to quickly develop this knowledge.
Show resilience, adaptability and drive, thriving in a fast‑paced environment.
Have a strong understanding of effective complaints resolution in a regulated financial services environment.
Hold 5 GCSEs (grades 9–4 / A*–C or equivalent), including Maths and English.

Salary: up to £40,000 per annum

Location: Tipton, with frequent travel required to our 4 local branches

Hours: 35 hours per week, including 1 in 2 Saturdays (with TOIL)

The Society is able to offer hybrid working, following successful completion of an initial probationary period, you may be able to work 2 to 3 days at home each week.

Why join us at the Tipton?

Located in the heart of the Black Country, here at the Tipton & Coseley Building Society we've created a working environment where employees can pursue worthwhile and rewarding careers, where creativity and productivity are encouraged, recognised and valued.

Our head office is based in the centre of Tipton, with local amenities including a local park and canal suitable for lunch time walks and a local train station connecting to nearby city centres including Wolverhampton and Birmingham.

Being a smaller building society, you will have access to all decision makers. Our open and approachable stance means you will cross paths with senior team members daily and your thoughts, recommendations, and ways of thinking differently will be respected and considered.

Our benefits include:

27 days’ annual leave plus public bank holidays
Staff annual discretionary bonus scheme
Pension contribution
Life assurance of 4 x basic salary
Private Healthcare
Permanent Health Insurance
Health Cash Plan
Access to internal Mental Health First Aiders
Access to a Wellbeing hub and Employee assistance programme
Celebration days
Volunteering opportunities
Benefit Hub subscription: giving access to a wide range of discounts across many different sectors
Free parking

Applications: If you would like to apply, please send your full CV with a covering letter indicating your suitability for the role by close of business on Friday 7 August 2026.

Please note, we may close this vacancy earlier than the advertised date if we receive a high volume of applications.

To view our Recruitment Privacy Notice, please click here:

www.thetipton.co.uk/media/cyddkruq/privacy-notice-recruitment-v6-april-2026.pdf

Tipton & Coseley Building Society is proud to be an equal opportunity employer. We are firmly committed to creating and maintaining a diverse and inclusive workplace in which all employees are valued, respected, safe, supported, and listened to without judgement or prejudice. We celebrate difference and encourage everyone to join us and be themselves at work. Please let us know if you need reasonable adjustments for any part of the recruitment process and we will be happy to assist.

Pay: Up to £40,000.00 per year

Benefits:

Company pension
Financial planning services
Free parking
On-site parking
Private medical insurance

Experience:

leading leaders within a savings environment : 3 years (preferred)
banking or building society branch management: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

banking relationship manager jobs in smethwick, wmd

Branches Cluster Manager

Client Relationship Manager

Property Manager

Associate Relationship Manager, Mid Markets - Midlands

Client Relationship Manager (Full Time, 37.5 hours per week)

Regional Lead - Direct Relationship Management - Midlands

Banking Representative - Birmingham/Solihull

Coordinator Early Careers & Campus – HSBC

Product and Proposition Manager

Senior Manager, Banking, Finance Strategy

Portfolio Manager

Financial Crime Operations Quality Control Specialist

Commercial Lead

Principal Associate - Real Estate Finance

Corporate Planning & Management, Global Procurement - EMEA Travel Manager, Vice President, Birmingham

Associate Director

Reward Lead

National Account Manager

Senior Financial Control Manager - WPB

Club Manager

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