Field service technician Work, Jobs in Torry/ferryhill, Abd (with Salaries)

Service Coordinator
Nucore Group Ltd —Aberdeen
- £30,000 - £33,000 a year
- Overtime
- Customer service
- Administrative experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
8d
IMDS Service Excellence Operations Coordinator
Oceaneering —Aberdeen
- Weekend availability
- Microsoft Office
- Bachelor's degree
- Organisational skills
Field Service Engineer
Nilfisk Ltd —Aberdeen
- From £32,000 a year
- No weekends
- Annual leave
- Employee discount
Quick apply
Homecare Technician
Dolby Vivisol —Aberdeen
- £26,538 a year
- Full-time
- Maintenance
- Driving
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
1d
Mobile Service Van Technician
Hydrasun Ltd —Aberdeen
- Overtime
- Customer service
- Maintenance
- Assembly
- Free parking
- Health & wellbeing programme
Quick apply
9d
Field Service Technician (Level 1)
TechnipFMC —Aberdeen
- Engineering
2d
Office Administrator
North East Services —Aberdeen
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Service Technician - Aberdeen
Winterhalter —Aberdeen
- 12 hour shift
- Casual dining restaurant
- Analysis skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Mechanical Technician
Brimmond Ltd —Inverurie
- £28,600 - £41,600 a year
- Full-time
- Schematics
- Engineering
- Programmable logic controllers
- Life insurance
- Sick pay
Quick apply
Mobile Service Van Technician
Plant And Vehicle Maintenance Ltd —Aberdeen
- £17.00 - £22.50 an hour
- Full-time
- Automotive diagnostics
- Mechanical knowledge
Quick apply
4d
Drainage Repair Technician
Diamond Drainage Scotland Ltd —Aberdeen
- £36,148 - £55,000 a year
- Overtime
- Construction experience
Quick apply
11d
Senior Mechanical Technician
MRDS Group —Aberdeen
- £35,000 - £49,000 a year
- Full-time
- Maintenance
- Quality control
- In-person
Quick apply
10d
Furniture Technician
Castelan —Aberdeen
- £30,832.77 - £32,659.76 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Quick apply
17h
Lift Service Engineer
Otis —Aberdeen
- Overtime
- In-person
Senior ROV Pilot Technician
Fugro —Aberdeen
- Full-time
- Communication skills
- Referral programme
14d

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IMDS Service Excellence Operations Coordinator
Oceaneering —Aberdeen
Working closely with HR /TA & GM to ensure competent personnel are identified to meet specific project assignments. Report any HSE observations when applicable.

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field service technician jobs near torry/ferryhill, abd

Service Coordinator

Nucore Group Ltd
Aberdeen

Quick apply

Job details

Permanent | Full-time
£30,000 - £33,000 a year
8 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
Referral programme
On-site parking

Qualifications

Operations management
Customer service
Administrative experience
Communication skills

Full job description

Service Co-ordinator, Fire, Safety and Security

Job Summary

The Service Coordinator is responsible for organizing, scheduling, and overseeing service operations to ensure efficient delivery of services to clients or customers. This role acts as a central point of communication between customers, service teams, and management, ensuring that service requests are handled promptly, resources are allocated effectively, and customer satisfaction is maintained.

Key Responsibilities

1. Service Scheduling & Coordination

Plan, schedule, and dispatch service technicians or field staff.
Prioritize service requests based on urgency and service level agreements (SLAs).
Monitor daily service activities and adjust schedules as needed.

2. Customer Service & Communication

Act as the primary contact for customer inquiries and service requests.
Provide updates on service status, delays, or changes.
Resolve customer concerns in a timely and professional manner.

3. Work Order Management

Create, track, and close work orders in the system.
Ensure all service documentation is accurate and up-to-date.
Maintain records of service history and customer interactions.

4. Team Coordination

Liaise with technicians, engineers, or service personnel to ensure job completion.
Provide technicians with job details, materials, and instructions.
Support team productivity by ensuring resources are available.

5. Inventory & Resource Management

Track parts, tools, and equipment required for service jobs.
Coordinate with procurement or warehouse teams for stock availability.
Ensure timely delivery of materials to service sites.

6. Compliance & Quality Assurance

Ensure services are delivered in compliance with company policies and regulations.
Monitor service quality and follow up on completed jobs.
Assist in implementing process improvements.

7. Reporting & Administration

Prepare reports on service performance, KPIs, and customer satisfaction.
Maintain databases and service management systems.
Assist with billing, invoicing, and service documentation.

Key Skills & Competencies

Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Problem-solving and decision-making skills
Attention to detail and accuracy
Ability to work under pressure and meet deadlines
Customer-focused mindset
Proficiency in service management software

Qualifications & Experience

Formal qualifications in Business Administration, Operations Management, or related field (preferred but not always required)
Proven experience in a coordination, administrative, or customer service role
Experience in service-based industries (e.g., HVAC, healthcare, IT services, logistics) is an advantage
Familiarity with scheduling and dispatch systems

Working Conditions

Office-based with frequent communication via phone and email
May require occasional overtime or shift work depending on service demands
Interaction with field staff and clients regularly

Key Performance Indicators (KPIs)

Response and resolution time for service requests
Customer satisfaction scores
Service completion rates
Schedule adherence and efficiency
Accuracy of documentation and reporting

Job Types: Full-time, Permanent

Pay: £30,000.00-£33,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

field service technician jobs in torry/ferryhill, abd

Service Coordinator

IMDS Service Excellence Operations Coordinator

Field Service Engineer

Homecare Technician

Mobile Service Van Technician

Field Service Technician (Level 1)

Office Administrator

Service Technician - Aberdeen

Mechanical Technician

Mobile Service Van Technician

Drainage Repair Technician

Senior Mechanical Technician

Furniture Technician

Lift Service Engineer

Senior ROV Pilot Technician

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