Client advisor Work, Jobs in Balloch, Wdu (with Salaries)

Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
12d
Senior Secure Start Advisor
Fittleworth —Glasgow
- £29,347 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Employee assistance programme
- Employee discount
13d
Outbound Sales Advisor
VKY Intelligent Automation —Glasgow
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
Outbound Sales Advisor
Betr Outsourcing —Glasgow
- £24,784 - £53,000 a year
- Full-time
- English
- In-person
- Communication skills
- Referral programme
Quick apply
6d
Customer Success Advisor - Glasgow
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Employee discount
Quick apply
HS&E Advisor
Gallifordtry —Stirlingshire
- Full-time
- Microsoft Office
- Travel
- Communication skills
Energy Sales Advisor
Bill Saver Scotland Ltd —Glasgow
- £470.75 - £1,200.00 a week
- Customer service
- English
- Driving
- Referral programme
Quick apply
11d
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
6d
Environmental Advisor
Gallifordtry —Stirlingshire
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Purchase Ledger Advisor
Chisholm Hunter Ltd —Glasgow
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
Multinational Client Advisor
Marsh —Glasgow
- Full-time
- Hybrid work
- Organisational skills
Team Manager - Sales
VKY Intelligent Automation —Glasgow
- From £14 an hour
- Full-time
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
7d
Receptionist
Stretched —Glasgow
- From £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health & wellbeing programme
Quick apply
3d
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Occupational Safety Advisor
SSE —Glasgow
- £51,600 - £77,400 a year
- Communication skills
- Employee discount
- Gym membership
4d
SHEQ Advisor / Manager
AmcoGiffen —Cumbernauld
- £45,000 - £65,000 a year
- Weekend availability
- Management
- Driving
- Construction experience
- Annual leave
Quick apply
Environmental Advisor
Omexom UK —Scotland
- Microsoft Office
- IT
- Communication skills
Customer Service Advisor
StepChange —Glasgow
- £24,700 a year
- Full-time
- Hybrid work
Quick apply
5d
Senior Research Advisor
OFGEM —Glasgow
- £50,748 - £62,699 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Annual leave
- Flexible schedule
3d
Internal Sales Advisor
McNairs Building Supplies —Kirkintilloch
- From £36,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
6d

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client advisor jobs near balloch, wdu

Customer Service Advisor

Fittleworth -
Glasgow

Apply Now

Job details

Permanent | Full-time
£27,007.50 a year
12 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service

Full job description

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. You will handle a variety of customer enquiries, resolve issues, and provide solutions that enhance customer satisfaction and loyalty. This role requires resilience, attention to detail, and a proactive approach to ensure an exceptional customer experience. The position is fast-paced and demands strong problem-solving skills, effective communication, and the ability to manage multiple tasks efficiently

Key Responsibilities

Manage incoming calls and emails from clients and health care professionals.
Process incoming prescriptions and manage electronic prescriptions (EPS) orders.
Maintain external communication from clients and healthcare professionals, including Web Orders, My Pen and Caring.
Call GP surgeries to request outstanding prescriptions and follow up on orders
Register new clients onto our system, and process sample orders
Update client records, including cutting templates when needed.
Track missing deliveries and arrange returns or collections
Handle complaints. Resolve straight forward issues and escalate more complex cases to a Team Leader when necessary
Work towards KPIs including quality scores, efficiency, and customer satisfaction, with clear performance expectations set by the business
Keep client information confidential and follow all NHS guidelines, laws and company policies
Carry out any other tasks asked by your Team Leader/Manager

Skills

Ability to engage with customers over the phone in a friendly respectful tone
Proven ability to handle customer inquiries with patience and empathy
Take initiative, work independently and stay focused without needing supervision
Self-driven to do your best and always look for ways to improve
Ability to multitask and stay on top of deadlines and focus on what’s important to get the job done efficiently
Display resilience whilst working proactively with others, supporting your team, and communicating clearly to complete tasks to a high standard
Strong attention to detail, ensuring accuracy when processing orders, prescriptions, and updating client records

Experience

You have experience working in a fast paced, high volume customer service role, where delivering excellent service and managing multiple tasks was a key part of your job.
Experience handling phone-based customer service is desired but not essential
You are comfortable using various computer systems and software, with the ability to learn new tools quickly

What we offer

5% employer pension contribution
Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

Apply Now

Refine Your Search

client advisor jobs in balloch, wdu

Customer Service Advisor

Senior Secure Start Advisor

Outbound Sales Advisor

Outbound Sales Advisor

Customer Success Advisor - Glasgow

HS&E Advisor

Energy Sales Advisor

Customer Service Advisor

Environmental Advisor

Purchase Ledger Advisor

Multinational Client Advisor

Team Manager - Sales

Receptionist

Client Service Team Leader 24/7 shift pattern

Occupational Safety Advisor

SHEQ Advisor / Manager

Environmental Advisor

Customer Service Advisor

Senior Research Advisor

Internal Sales Advisor

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