1st line support Work, Jobs in Wappenham, Nth (with Salaries)

IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
1d
Barista
Starbucks —Milton Keynes
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Senior Customer Service Rep Aftermarket
Doosan Bobcat EMEA (UK) —Northampton
- Oracle
- ERP systems
- English
Sales Support - Asset Finance
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Residential Support Worker - Part Time
Claris Homes —Kempston
- £15 - £16 an hour
- Overtime
- First Aid Certification
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
Head College Porter
St. Clare's, Oxford —Summertown
- Up to £36,000 a year
- Weekend availability
- Customer service
- Maintenance
- English
- Employee assistance programme
Quick apply
IT Manager
Billing Finance —Northampton
- £50,000 - £55,000 a year
- Hybrid work
- IT
- Employee assistance programme
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
Assistant Nature Officer
The Parks Trust —Milton Keynes
- £32,000 a year
- Weekend availability
- Microsoft Office
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Static Security Officer
1st Reaction Security —Wellingborough
- £13.45 an hour
- Overtime
- Customer service
- English
- First Aid Certification
- Free parking
- Annual leave
Quick apply
3d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Cook
Wootton Park Academy Trust —Northampton
- From £16,976 a year
- Part-time
- Cooking
- English
- In-person
- Free parking
Quick apply
2d
Apprentice - IT Service Desk Analyst
Value Retail —Bicester
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
3d
IT Service Management Analyst
hireful —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
Quick apply
1d
Manager, Scenic & Props Design
RWS Global —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Annual leave
- Employee assistance programme
Lead Administrator - Oxford
Welbeck —Oxford
- Microsoft Office
- Supervising experience
- Continuous improvement
Quick apply
8d
Lead Administrator - Oxford
Welbeck —Oxford
- Full-time
- Microsoft Office
- Supervising experience
- Continuous improvement
8d
Lead Receptionist - Oxford
Welbeck —Oxford
- Microsoft Office
- Supervising experience
- Organisational skills
Quick apply
8d

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Children's Services Support Assistant
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8d

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IT Support Apprentice

JBC Skills Training Ltd -
Buckingham

Quick apply

Job details

Full-time | Apprenticeship
£15,600 a year
1 day ago

Benefits

Free parking
On-site parking

Qualifications

Driving Licence
Hardware repair
GCSE
Ticket management
Analysis skills
Computer hardware
Ticket management systems
Computer networking
Customer support
Communication skills
Help desk

Full job description

Overview

Are you passionate about technology and eager to kick-start your career in IT support? As an IT Support Apprentice, you will embark on an exciting journey to develop essential skills in computer networking, hardware, software troubleshooting, and customer service. This paid apprenticeship offers a dynamic environment where you will gain hands-on experience supporting a wide range of IT systems and users.

Annual wage

£15600 a year

Working week

Monday - Friday 9am - 5pm

Total hours per week: 37.5 hours a week

Expected duration

16 Months

Apprenticeship level

Advanced
Level 3 (A level)

Main Duties and Responsibilities

Respond to Helpdesk requests remotely via the IT ticketing system
Help desk calls - taking help desk calls and logging them in the IT ticketing system
Hardware and software repairs
Installation of hardware and software
Carry out network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting the Technical team with maintenance tasks and installs

What training will the apprentice take and what qualification will the apprentice get at the end?

On completion, the Apprentice will be awarded the Level 3 Information Communications
Technician Apprenticeship.

The apprentice's training schedule

The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

The modules taught are:

Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles

Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.

Additional training information

We are a government approved apprenticeship training provider. We provide apprenticeships for a wide range of employers, large and small.
Some of your working hours will be spent training or studying with your appointed JBC Trainer/Mentor or your employer. Learning the skills you need to be successful in the role and complete the apprenticeship.
You will have a progress review with your trainer and line manager every three months, along with regular support sessions to help you develop your portfolio.

What is the expected career progression after this apprenticeship?

The employer is looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
The majority of our management team started out as apprentices, and we have a history of training and developing well-rounded staff members from apprenticeship level.

Requirements and prospects

Desired skills and personal qualities

Communication skills
IT hardware knowledge
PC building
Knowledge of MS365
Passion for IT
Basic knowledge of networks
Attention to detail
Customer care skills
Analytical skills
Logical
Team working
Initiative

Qualifications

· GCSE or equivalent English (Grade A*-C / 9-4) essential

· GCSE or equivalent Maths (Grade A*-C / 9-4) essential

Things to consider

Must have a Valid UK Driving license and use of a car as you will need to travel between the school and the main office based in Cranfield Technology Park, Cranfield University (especially within the 1st few weeks of the apprenticeship for training.)

All appointments are subject to a satisfactory enhanced DBS disclosure.

About the employer

Our clients mission is quite simple – to provide Outstanding ICT Support for Schools. The Support Service provides a local, familiar, on-site presence together with an integrated remote management solution, delivering a high-quality, responsive and personalised ICT service.

Pay: £15,600.00 per year

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

Buckingham MK18 1AT: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why have you applied for the IT apprenticeship opportunity and skills and qualities do you have that would make you the ideal candidate?
Do you have knowledge of IT hardware and building PCs?
Do you have knowledge and experience of working MS365?
If you were offered the opportunity would you be happy working within a school IT Support Team and would you be happy to commute to the main office in Cranfield when required?
If you were offered the apprenticeship opportunity how would you commute daily and how long would this commute take you?

Education:

GCSE or equivalent (required)

Licence/Certification:

Driving Licence (required)

Location:

Buckingham MK18 1AT (preferred)

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in wappenham, nth

IT Support Apprentice

Barista

Senior Customer Service Rep Aftermarket

Sales Support - Asset Finance

Residential Support Worker - Part Time

Head College Porter

IT Manager

2nd Line Support Technician

Assistant Nature Officer

Static Security Officer

1st / 2nd Line IT Support Analyst

Cook

Apprentice - IT Service Desk Analyst

IT Service Management Analyst

Manager, Scenic & Props Design

Lead Administrator - Oxford

Lead Administrator - Oxford

Lead Receptionist - Oxford

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