Senior operational manager Work, Jobs in Dundee, Dnd (with Salaries)

General Manager
The Taybank —Dunkeld
- £45,000 - £50,000 a year
- Full-time
- Management
- Hotel
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Senior Housing Officer
Pinnacle Group —Leuchars
- £32,960 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Manager - Bridge Transformation Programme
SSE —Perth
- £51,600 - £77,400 a year
- Full-time
- Contracts
- Communication skills
- Employee discount
5d
Sales Executive
Superfine Manufacturing Limited —Forfar
- £37,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
Business Management Officer, Perth High School
Perth and Kinross Council —Perth
- £31,759 - £34,011 a year
- Management
- Military
- Administrative experience
- Annual leave
Lead Senior Engineer(Bridges)
Amey Ltd —Perth
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply
1h
Business Management Officer
Perth & Kinross Council —Perth
- £31,759 - £34,011 a year
- Full-time
- Management
- Administrative experience
- IT
Personal Assistant, 2 High Street, Perth
Perth and Kinross Council —Perth
- £28,812 - £31,346 a year
- Hybrid work
- Customer service
- Word processing
- Microsoft Office
- Annual leave
11d
Senior Clerical Assistant, HMP Perth
Perth and Kinross Council —Perth
- £27,010 - £28,455 a year
- Computer literacy
- Administrative experience
- Travel
- Annual leave
11d
Senior Clerical Assistant
Perth & Kinross Council —Perth
- £27,010 - £28,455 a year
- Full-time
- Computer literacy
- Administrative experience
- Travel
11d
Assistant Outlet Manager
FAIRMONT —St. Andrews
- Full-time
- Restaurant experience
- Annual leave
- Employee discount
Quick apply
Lead Senior Civil Engineer
Amey Ltd —Perth
- Full-time
- Civil engineering
- Annual leave
- Flexible schedule
Quick apply
5d
Civil Engineer - Water / Principal Scour Management
Amey Ltd —Perth
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply
General Manager
Sodexo —Dundee
- Up to £50,000 a year
- Weekend availability
- Continuous improvement
- Recruiting
- Training & development
- Employee assistance programme
Quick apply
14h
Commissioning General Manager
Aiyara Partners —Dundee
- £65,000 - £75,000 a year
- Full-time
- Analysis skills
- Contracts
- Budgeting
Quick apply
5d
Procurement Director
CBRE —Dundee
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Offshore Shift Manager
SSE —Tayside Region
- £44,000 - £65,900 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
6d
Team Manager Adult Services (Resources)
Fife Council —Fife
- £57,196.54 - £62,543.64 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Travel
- Employee discount
14d
Projects Officer
Dundee City Council —Dundee
- £34,553 - £39,859 a year
- Call to connect
- Data analysis skills
- Analysis skills
- Project management
11d
The Liar Bar Venue Operations Manager
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Hospitality
- Bar
- University
Quick apply
7d

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General Manager

The Taybank
Dunkeld

Quick apply

Job details

Full-time
£45,000 - £50,000 a year

Benefits

Health & wellbeing programme
Discounted or free food
Company pension
Company events
Employee discount

Qualifications

Management
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview

The General Manager is the steward of The Taybank, responsible for protecting its character while ensuring the business runs with purpose, consistency and warmth. This role balances genuine hospitality with creating memorable experiences for guests, supporting a talented team, and nurturing The Taybank's place at the heart of the local community. Present, approachable and hands-on, the General Manager shapes the atmosphere of the business as much as its commercial performance.

Leading the team across the restaurant, rooms, gardens and events, the General Manager creates a culture where people take pride in their work, feel trusted to make decisions, and deliver thoughtful, relaxed hospitality. They oversee the day-to-day operation while helping The Taybank continue to evolve in a way that feels authentic to its rural setting and independent spirit.

Working closely with owner Fraser Potter, the General Manager helps translate the long-term vision for The Taybank into everyday decisions and guest experiences, contributing ideas, driving improvements and ensuring the business continues to grow without losing its identity. The role also works in close partnership with the General Manager of our sister business, The Birnam Hotel, sharing knowledge, resources and best practice where appropriate, while supporting a collaborative approach across both businesses and ensuring each retains its own distinctive character.

Key Responsibilities

Strategic Leadership & Business Management
Develop and implement the hotel’s annual business plan, budgets, revenue strategies, and performance targets.
Analyse financial reports (P&L, GOP margins, RevPAR, ADR, occupancy trends) and take corrective action to achieve or exceed targets.
Identify new revenue opportunities, market trends, and competitive benchmarks.
Lead major projects, capital improvements, refurbishments, and long-term development plans.
Ensure compliance with legal, regulatory, and brand standards.

Operational Excellence

Oversee daily operations across all departments: Front Office, Housekeeping, Food & Beverage, Maintenance, Events, and Administration.
Ensure the highest standards of guest service, safety, cleanliness & maintenance.
Monitor Standard Operating Procedures and introduce operational improvements where needed.
Maintain accurate inventory controls and procurement processes.
Respond swiftly to operational issues, emergencies, or service recovery situations.

Guest Experience & Service Quality

Set and uphold service standards aligned with the hotel’s brand and ethos.
Monitor guest feedback channels (reviews, surveys, direct feedback) and implement initiatives to raise satisfaction scores.
Welcome VIP guests and ensure personalised service across all touchpoints.
Manage complaints with professionalism, ensuring guest recovery and retention.

Financial Management

Oversee budgeting, forecasting, payroll, cost controls, and financial reporting with the Accounts Department.
Set and monitor departmental budgets and KPIs.
Ensure optimal staffing levels while maintaining cost efficiency.
Drive profitability through effective revenue management, upselling initiatives, and cost-saving programmes.

Human Resources & People Leadership

Recruit, train, develop, and mentor department heads and senior staff.
Foster a positive workplace culture built on teamwork, professionalism, and continuous learning.
Lead performance reviews, employee engagement, succession planning, and disciplinary procedures.
Ensure compliance with employment law, health & safety legislation, and company policies.
Promote staff wellbeing, retention, and high morale.

Food & Beverage Oversight

Support the Head Chef with menu development, service standards, cost control (labour, wastage, GP%), and guest satisfaction.
Ensure licensing laws, food hygiene regulations, and health & safety standards are met.
Monitor special events, weddings, banquets, and private dining experiences.

Property & Facilities Management

Oversee maintenance programmes, preventative maintenance cycles, and contractor relationships.
Ensure all safety systems are functioning (fire safety, security, alarms, emergency procedures).
Approve capital expenditures and refurbishment plans.
Maintain high standards of appearance across all public spaces, guestrooms, back-of-house areas, and grounds.s

About You

Skills & Competencies

Leadership
Inspires teams through vision, clarity, and accountability.
Strong decision-making, crisis management, and communication skills.
Commercial Acumen
Deep understanding of hotel KPIs, revenue management, budgeting, and financial analysis.
Guest-Focused Mindset
Passionate about service excellence and creating memorable experiences.
Operational Expertise
Strong knowledge of hotel operations, industry regulations, and best practices.
People Management
Skilled in coaching, conflict resolution, and cultural development.
Adaptability & Problem-Solving
Able to manage multiple priorities in a fast-paced environment.
Solutions-driven with high attention to detail.

Qualifications & Experience

Minimum 5–7 years in a senior hotel management role, ideally as GM or Deputy/Operations Manager.
Experience in boutique or luxury hotel environments preferred.
Strong financial and commercial management skills.
Familiarity with PMS systems, revenue management platforms, and hospitality technology.
Hospitality or business management qualification is beneficial but not essential.

Pay: £45,000.00-£50,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Health & wellbeing programme

Ability to commute/relocate:

Dunkeld, Perth and Kinross: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

senior operational manager jobs in dundee, dnd

General Manager

Senior Housing Officer

Project Manager - Bridge Transformation Programme

Sales Executive

Business Management Officer, Perth High School

Lead Senior Engineer(Bridges)

Business Management Officer

Personal Assistant, 2 High Street, Perth

Senior Clerical Assistant, HMP Perth

Senior Clerical Assistant

Assistant Outlet Manager

Lead Senior Civil Engineer

Civil Engineer - Water / Principal Scour Management

General Manager

Commissioning General Manager

Procurement Director

Offshore Shift Manager

Team Manager Adult Services (Resources)

Projects Officer

The Liar Bar Venue Operations Manager

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