Advisor Work, Jobs in Ipswich, Eng (with Salaries)

Customer Service Advisor - Service
Ardent Hire Solutions —Ipswich
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
4d
Parts Advisor
Chassis Cab Ltd —Ipswich
- £29,000 - £32,000 a year
- Overtime
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Store discount
Quick apply
10d
NHS 111 Health Advisor
Practice Plus Group IUC —Ipswich
- £12.65 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
3d
Quality Assurance Advisor
Drax Group —Ipswich
- Up to £29,000 a year
- Continuous improvement
- Communication skills
- Time management
Sales Executive
Radius Limited —Ipswich
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Employee Relations Advisor
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Databases
- Annual leave
- Employee assistance programme
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
4d
NHS 111 Clinical Advisor
Practice Plus Group IUC —Ipswich
- £24.47 - £30.60 an hour
- Call to connect
- Patient care
- IT
- Typing
- Annual leave
- Employee assistance programme
Senior HR Advisor
OCS Group —Ipswich
- Human resources
- Training & development
Quick apply
10d
Health and Safety Coordinator
Crown Chicken LTD, Division of Cranswick PLC —Eye
- £30,000 - £35,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
11d
Mortgage Advisor
The Mortgage Experts —Clacton-on-Sea
- £60,000 - £100,000 a year
- Remote
Quick apply
Lexus Service Advisor
Steven Eagell Limited —Ipswich
- £25,750 a year
- Sales
- Organisational skills
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
3d
Customer Sales Advisor
Halfords —Ipswich
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
2d
Careers Education, Information, Advice, and Guidance Advisor
Realise Futures —Ipswich
- £17,027 a year
- Call to connect
- Annual leave
11d
Payroll Administrator
RMT Accountants & Business Advisors —Ipswich
- Hybrid work
- Writing skills
- Organisational skills
- Communication skills
- Annual leave
6d
Independent Domestic Violence Advisor (IDVA)
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
7d
Family Domestic Abuse Practitioner/YPVA
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Experience working with children
- Bachelor's degree
- In-person
- Flexitime
- Work from home
Quick apply
7d
Quality Assistant
Balfour Beatty —Ipswich
- Continuous improvement
- Quality control
- Communication skills
- Annual leave
Retail Customer Advisor
Retail Therapy & Trends Lavenham —Lavenham
- From £15.50 an hour
- Part-time
- Merchandising
- English
- In-person
- Store discount
- Employee discount
Quick apply

I want to receive the latest job alerts for advisor in ipswich, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

advisor jobs near ipswich, eng

Customer Service Advisor - Service

Ardent Hire Solutions -
Ipswich

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Stakeholder liaison
GCSE
English
Microsoft Office Suite
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Customer Care Expert – Service Desk

Ipswich

07:30 – 17:00 (Monday – Friday)

About the role

We are looking for a proactive and solution-focused Customer Care Expert to join our Service Desk team in Ipswich. In this fast-paced role, you will be a key point of contact for our existing customers, handling inbound breakdown calls and service-related enquiries with professionalism, urgency, and care.

You will play a vital role in ensuring customers receive clear, consistent communication and timely support during time-critical situations. Your ability to stay calm under pressure and deliver accurate, efficient solutions will help us maintain our commitment to outstanding service.

What you’ll be doing

Handling incoming breakdown and service-related calls
Maintaining a fast call response time (average 4 seconds)
Logging breakdowns accurately with correct details and status
Ensuring all jobs are assigned an ETA in line with SLA requirements
Contacting customer sites where required to gather information or resolve issues
Liaising with mobile fitter controllers and third parties to minimise delays
Providing clear and accurate updates to customers throughout the process
Escalating complex issues to management when required
Delivering exceptional customer service across phone and email
Supporting colleagues and assisting with additional tasks during busy periods

Key performance expectations

Fast and accurate call handling for breakdowns
100% accuracy in job logging and status updates
Adherence to SLA response times for ETAs
Strong communication and customer satisfaction standards

About you

We’re looking for someone who is calm under pressure, highly organised, and passionate about delivering excellent service.

Essential skills and experience:

Previous customer service experience
Strong communication skills (verbal and written)
Excellent organisational and multitasking ability
Ability to work effectively in a fast-paced, high-pressure environment
Confident, flexible, and a strong team player
Good level of education, including GCSE English (Grade C/4 or above)
Strong IT skills, including Microsoft Office and Excel

Desirable:

Experience within the plant hire industry

Why join us?

Up to 25 days holiday (plus bank holidays), with holiday purchase and carry-over options
Additional day off if your birthday falls on a working day
Company pension scheme (3% employer contribution)
Enhanced maternity and paternity leave
Death in Service benefit
Medicash plan to support everyday healthcare costs and wellbeing
High street discounts
Cycle to Work scheme
Supportive and collaborative team environment

Please note: We aim to respond to all applications, but if you haven’t heard back within 10 working days, please consider your application unsuccessful on this occasion.

Job Types: Full-time, Permanent

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Store discount

Work Location: In person

Quick apply

Refine Your Search

advisor jobs in ipswich, eng

Customer Service Advisor - Service

Parts Advisor

NHS 111 Health Advisor

Customer Service Advisor

Quality Assurance Advisor

Sales Executive

Employee Relations Advisor

Customer Service Advisor

NHS 111 Clinical Advisor

Senior HR Advisor

Health and Safety Coordinator

Mortgage Advisor

Lexus Service Advisor

Customer Sales Advisor

Careers Education, Information, Advice, and Guidance Advisor

Payroll Administrator

Independent Domestic Violence Advisor (IDVA)

Family Domestic Abuse Practitioner/YPVA

Quality Assistant

Retail Customer Advisor

I want to receive the latest job alerts for advisor in ipswich, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected