Customer service supervisor Work, Jobs in Tilehurst, Brk (with Salaries)

Guest Services Supervisor
Cushman & Wakefield —Reading
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Transport Supervisor
Furniture Village —Maidenhead
- £35,000 - £38,500 a year
- Full-time
- Customer service
- Employee discount
Quick apply
Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- In-person
- Hotel experience
- Free parking
- Sick pay
Quick apply
5d
Food and Beverage Supervisor
Windlesham Golf Club —Bagshot
- From £29,000 a year
- Weekend availability
- Hospitality
- Customer service
- Team management
- Free parking
- Employee discount
Quick apply
Supervisor - Fenwicks Bracknell
Hugo Boss —Reading
- Communication skills
4d
Retail Supervisor
Toolstation —Hungerford
- £13.76 an hour
- Part-time
- Customer service
- Employee discount
11d
Flight Dispatch Supervisor / Operations Supervisor
Flexjet —Farnborough
- 12 hour shift
- Analysis skills
- Organisational skills
- Leadership
Quick apply
Sales Team Leader
LKQ Corporation —Reading
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
1d
Supervisor
Holland & Barrett —Didcot
- £14 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Store discount
- Employee assistance programme
12d
Head Waiter/Supervisor
Sebastian’s Italian —Windsor
- £17 - £18 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Annual leave
- Employee discount
Quick apply
7d
Facilities & Office Supervisor
Vision RT Ltd. —Basingstoke
- Full-time
- First Aid Certification
- Continuous improvement
- Organisational skills
Quick apply
10d
Assistant Store Manager
Sahara —Marlow
- £14 an hour
- Part-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
Supervisor (Part-Time)
Pandora Jewelry —St. Michaels
- £14.53 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
3d
GArden Centre Assistant Restaurant Manager
Hillier Nurseries Ltd —Hermitage
- £30,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Free parking
- Annual leave
Quick apply
5d
Retail Supervisor – Part Time
Farmfoods —Basingstoke
- £13.61 an hour
- Overtime
- Customer service
- Team management
- Retail management
- Annual leave
- Employee discount
Quick apply
9d
Security Supervisor
ISS Facility Services —Marlow
- £13 an hour
- Monday to Friday
- Customer service
- Supervising experience
- Leadership
Retail Store Supervisor
Nobody's Child —Windsor
- £14.60 an hour
- Full-time
- Management
- Sales
- Agile
- Store discount
- Employee discount
Quick apply
Shift Leader - Guest Services
Coworth Park —Ascot
- Customer service
- English
- Microsoft Office
- Employee discount
Yard Sales Supervisor
Jewson Builders Merchants —High Wycombe
- Full-time
- Referral programme
Shift Supervisor
Cobra Coffee —Winchester
- £13.65 an hour
- Weekend availability
- English
- Supervising experience
- Employee discount
- Life insurance
9d

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Guest Services Supervisor

Cushman & Wakefield -
Reading

Quick apply

Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Microsoft Office
Continuous improvement
Organisational skills
Communication skills

Full job description

Job Title

Guest Services Supervisor

Job Description Summary

Guest Services Supervisor - Thames Tower, Reading

Job Description

We are seeking a proactive and customer-focused Guest Services Supervisor to join the team at Thames Tower. This is a diverse role that combines responsibility for the day-to-day operation of the building with the delivery of an exceptional occupier and guest experience. Working closely with the Building Manager, you will help ensure the building operates safely, efficiently and in line with all compliance requirements, while acting as a key point of contact for occupiers, visitors and service partners. The successful candidate will take ownership of front-of-house service delivery, support building management activities, coordinate maintenance and contractor services, and foster a welcoming, engaged and connected building community through effective communication and relationship management.

Roles & Responsibilities

Deliver an outstanding front-of-house experience for occupiers, visitors and stakeholders.
Serve as a primary point of contact for occupier and guest enquiries, ensuring a professional, responsive and solution-focused approach.
Support the Building Manager with the day-to-day operational management of the property.
Coordinate planned and reactive maintenance activities to ensure minimal disruption and high service standards.
Assist in the supervision and management of contractors and service partners, ensuring compliance with site procedures and health and safety requirements.
Maintain effective communication with occupiers regarding building activities, works, events and service updates.
Support the management of occupier requests, ensuring issues are tracked, escalated where necessary and resolved in a timely manner.
Assist with purchase order processing, invoice administration and general property management tasks.
Support compliance, risk management and business continuity activities to ensure the building remains safe and legally compliant.
Conduct or assist with regular property inspections and maintain accurate records where required.
Assist with sustainability initiatives and environmental objectives across the building.
Support occupier engagement activities, events and community initiatives to enhance the workplace experience.
Build strong working relationships with occupiers, contractors, suppliers and colleagues to promote service excellence and continuous improvement.

Education & Qualifications

Essential

Previous experience in a customer-facing supervisory role within hospitality, workplace experience, facilities management, property management or a similar environment.
Exceptional customer service and stakeholder management skills.
Strong verbal and written communication skills.
Excellent organisational skills with the ability to manage multiple priorities.
Competent in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
Strong problem-solving ability and attention to detail.

Desirable

Experience working within a commercial property or facilities management environment.
Knowledge of CAFM systems and electronic logbooks.
Understanding of building compliance and health and safety requirements.
IOSH Health & Safety qualification or equivalent.

If you are passionate about creating exceptional customer experiences, enjoy building strong relationships and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you. Join Thames Tower and play a key role in delivering a best-in-class workplace experience while supporting the successful operation of a landmark commercial building. Apply today and help us create an environment where occupiers, guests and colleagues can thrive.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”

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Refine Your Search

customer service supervisor jobs in tilehurst, brk

Guest Services Supervisor

Transport Supervisor

Front Office Supervisor

Food and Beverage Supervisor

Supervisor - Fenwicks Bracknell

Retail Supervisor

Flight Dispatch Supervisor / Operations Supervisor

Sales Team Leader

Supervisor

Head Waiter/Supervisor

Facilities & Office Supervisor

Assistant Store Manager

Supervisor (Part-Time)

GArden Centre Assistant Restaurant Manager

Retail Supervisor – Part Time

Security Supervisor

Retail Store Supervisor

Shift Leader - Guest Services

Yard Sales Supervisor

Shift Supervisor

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