Appointment coordinator Work, Jobs in Dukinfield, Gtm (with Salaries)

Part Time Patient Care Coordinator
Chequers Health Group —Bolton
- £14.50 - £15.50 an hour
- Part-time
- Sales
- Microsoft Office
- Data entry
Quick apply
Academic Skills Coordinator
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- University
- Bachelor's degree
- School
- Annual leave
2d
Compliance Coordinator
GB Taekwondo —Manchester
- Up to £27,000 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Microsoft Office
- Free parking
- Life insurance
Quick apply
Experienced Receptionist / Clinic Coordinator
Aesthetica Medical —Altrincham
- From £13 an hour
- Part-time
- Sales
- Data entry
- Organisational skills
- Employee discount
Quick apply
2d
Employment & Progression Officer
Rochdale Training Association —Rochdale
- £27,000 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Care Coordinator
Langworthy Medical Practice —Salford
- £14 an hour
- Part-time
- Microsoft Office
- Case management
- Organisational skills
- Free parking
Quick apply
Service Coordinator
Mercury Hampton Ltd —Manchester
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Travel
- Annual leave
Quick apply
Care Coordinator – (Domiciliary Care)
Ollie Care —Manchester
- £25,000 a year
- Full-time
- Case management
- Data entry
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Senior Safeguarding Coordinator
University of Greater Manchester —Bolton
- £35,608 - £41,064 a year
- Full-time
- Data analysis skills
- Analysis skills
- No degree
12d
Fleet Coordinator
RHC Equestrian Retail and Distribution —Manchester
- £2,600 - £3,000 a month
- Full-time
- In-person
- Time management
Quick apply
Behaviour Coordinator - All Saints Catholic College
Kirklees Council —Huddersfield
- Experience working with children
- School
- Free parking
10d
Medical Secretary
NHS Professionals —Farnworth
- £15.93 an hour
- Temporary
- Microsoft Outlook
- Hospital
- Databases
Quick apply
4d
Customer Supporter
Sanctuary Supported Living —St Helens
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Head of Patient Acquisition
Re-Ignite Dental —Altrincham
- From £35,000 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Sales
- Employee discount
- Flexible schedule
Quick apply
9d
Health Safety & Environment Officer
TfGM —Manchester
- £43,210 - £47,947 a year
- Hybrid work
- Annual leave
13d
Female Care Assistant
Recovery Support Limited —Bolton
- £13.00 - £13.25 an hour
- Overtime
- Medication administration
- Driving
- In-person
- Paid training
- Referral programme
Quick apply
11d
Clinical Service Director
bMindful Psychology —Cheadle
- From £80,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Health & wellbeing programme
- Referral programme
Quick apply
3d
Engineering Service Coordinator
Matic Building Services —Wigan
- £27,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
12d
Residential Support Worker: Solo Children's Residential Care
XYP Childcare —Bacup
- £13.00 - £13.50 an hour
- Full-time
- Employee assistance programme
Quick apply

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Part Time Patient Care Coordinator

Chequers Health Group
Bolton

Quick apply

Job details

Permanent | Part-time
£14.50 - £15.50 an hour

Benefits

Private medical insurance

Qualifications

Record keeping
Customer communication
Customer service call handling
Patient flow optimisation
Inbound customer enquiry call handling
Clinical record keeping
Sales
Patient appointment coordination
Microsoft Office Suite
Patient service
Microsoft Office
Appointment booking and call handling
Data entry
Organisational skills
Cleaning
Dental practice experience
Stocking
Customer support
Patient record updating
Managing patient records
Communication skills
Hotel experience

Full job description

Patient Coordinator

Job Summary

Chequers Health is seeking a Patient Coordinator to be the steady, warm and confident first point of contact for our patients. This role is at the heart of our clinic — answering calls quickly, guiding patients through their next steps, managing complex schedules, and supporting the clinical team so every patient receives a seamless experience.

You will be responsible for high-quality call handling, scheduling, patient flow coordination, and confident appointment conversion, always within regulatory boundaries and delivered with warmth, professionalism and structure.

We’re looking for someone who can:

Ø Follow processes diligently and consistently

Ø Say “no” when required by policy or regulation, while remaining calm and friendly

Ø Communicate clearly and warmly, even under pressure

Ø Confidently guide uncertain patients to the right service

Ø Convert enquiries into bookings without ever sounding “salesy”

Ø Think strategically when scheduling to protect patient flow and clinic capacity

Key Responsibilities

Patient Interaction & Call Handling

Ø Answer incoming calls promptly (ideally within three rings) with confidence, warmth and clarity.

Ø Understand patient needs quickly and guide them to the appropriate service (GP, blood tests, scan, dermatology, etc.).

Ø Convert enquiries into bookings through confident explanation of services and clear next steps.

Ø Respond professionally to anxious, frustrated, or confused callers.

Ø Always maintain a calm and reassuring tone.

Scheduling & Patient Flow Coordination

Ø Manage a complex clinic diary with intelligence — balancing capacity, clinician schedules, overruns, and patient preferences.

Ø Protect peak periods by booking services strategically, ensuring smooth patient flow throughout the day.

Ø Coordinate multi-step visits (e.g., GP → bloods → scan) ensuring timing, room access, and staff availability align.

Ø Communicate delays professionally, set expectations, and maintain patient confidence.

Ø Identify opportunities to optimise the schedule — filling gaps, using cancellations effectively, and reducing bottlenecks.

Treatment Coordination

Ø Explain treatment plans clearly and ensure all steps are completed (e.g., consent, paperwork, follow-up bookings).

Ø Prepare clinical rooms and ensure the centre is ready for patients.

Ø Work closely with clinicians to support patient care and operational flow.

Insurance, Billing & Payments

Ø Present treatment costs confidently and take payments from self-pay and insured patients.

Ø Handle pre-authorisation information and documents with accuracy.

Ø Follow billing procedures to ensure financial accuracy and compliance.

Administrative Excellence

Ø Maintain patient records accurately in the various systems.

Ø Support with data entry, report generation and Microsoft Office tasks.

Ø Order and maintain stock, ensuring the environment is clean, organised and patient-ready.

Ø Contribute to internal meetings, training and quality improvement.

Qualifications & Skills

Education & Experience

We welcome applicants from a wide range of backgrounds — whether you have no GCSEs but strong customer-facing experience, or you're an ambitious graduate looking for your first role.

Experience in healthcare, opticians, dental, pharmacy, hotels, GP reception, or regulated customer service is an advantage.

Core Competencies

Communication & Behaviour

Ø Warm, clear and articulate communicator

Ø Calm, empathetic and confident, especially with anxious patients

Ø Able to set firm boundaries without sounding harsh

Ø Excellent verbal and written communication skills

Sales & Conversion

Ø Comfortable explaining prices and the value of services

Ø Confident guiding patients toward the right appointment

Ø Able to convert enquiries into bookings with ease and authenticity

Ø Motivated by measurable goals (e.g., call-to-booking conversion)

Scheduling & Coordination

Ø Strong organisational and multitasking skills

Ø Ability to plan the day’s flow, anticipating pressure points

Ø Capable of balancing clinician workload and patient needs

Ø Excellent attention to detail in a fast-paced environment

Technical & Process

Ø Proficient with Microsoft Office

Ø Strong data accuracy and record-keeping skills

Ø Quick to learn medical terminology and clinic pathways

Ø Committed to protecting patient confidentiality and compliance

Working Conditions & Benefits

Ø Fast-paced, patient-facing role including some evenings and weekends

Ø Full-time, onsite role in a private healthcare environment

Ø Opportunities for progression into senior coordination or non-clinical management as the company grows

Ø Ongoing training and development in patient communication, scheduling optimisation, and treatment pathways

Summary

The ideal Patient Coordinator is calm, structured and warm — someone who loves processes, thrives in busy moments, takes ownership of the diary, and naturally converts enquiries into bookings. You will play a central role in shaping the patient experience and supporting the clinical operations at Chequers Health.

Pay: £14.50-£15.50 per hour

Work Location: In person

Quick apply

Refine Your Search

appointment coordinator jobs in dukinfield, gtm

Part Time Patient Care Coordinator

Academic Skills Coordinator

Compliance Coordinator

Experienced Receptionist / Clinic Coordinator

Employment & Progression Officer

Project Coordinator

Care Coordinator

Service Coordinator

Care Coordinator – (Domiciliary Care)

Senior Safeguarding Coordinator

Fleet Coordinator

Behaviour Coordinator - All Saints Catholic College

Medical Secretary

Customer Supporter

Head of Patient Acquisition

Health Safety & Environment Officer

Female Care Assistant

Clinical Service Director

Engineering Service Coordinator

Residential Support Worker: Solo Children's Residential Care

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