Setter Work, Jobs in Acton, Gtl (with Salaries)

Application Support Analyst (PA26Q3ASJH102)
SS&C Technologies —London
- Weekend availability
- Spanish
- English
- Databases
9d
Experienced Jewellery Setter
Dai Tien Daimonds —London
- £8 - £20 an hour
- Full-time
- In-person
Quick apply
5d
Customer Representative - North Hayes
Nationwide Building Society —Hayes
- From £26,500 a year
- Temporary
- Banking
5d
Press Brake Setter/Operator (Nights)
HL Display —Harlow
- From £16 an hour
- Full-time
- Quality control
- In-person
- Life insurance
Quick apply
3d
Senior SDR (HF13399277)
Flourish —London
- £37,000 - £39,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
Quick apply
12d
Diamond jewellery production assistant manager
Almaas Diamonds —London
- £25,000 - £28,000 a year
- Full-time
- Team management
- Quality control
- In-person
- Employee discount
Quick apply
4d
Senior Technical Officer, Environmental Knowledge (Climate Change)
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Employee assistance programme
Customer Representative - Kingston Upon Thames
Nationwide Building Society —Kingston upon Thames
- From £26,500 a year
- Part-time
- Banking
2d
Customer Representative - Bexleyheath
Nationwide Building Society —Bexleyheath
- From £26,500 a year
- Full-time
- Banking
2d
Salon Manager
Samantha Cusick London —Notting Hill
- From £30,000 a year
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
2d
Lead Product Manager, Core Experience
GoHenry —London
- Full-time
- Hybrid work
- Product management
- AI
- Annual leave
- Work from home
Quick apply
CRM Manager
GoHenry —London
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Analytics
- Work from home
Quick apply
Senior Technical Officer, Strategic Evolution
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Employee assistance programme
Customer Representative - Beaconsfield
Nationwide Building Society —Beaconsfield
- From £26,500 a year
- Full-time
- Banking
2d
Customer Representative - Epsom
Nationwide Building Society —Epsom
- From £26,500 a year
- Full-time
- Banking
Data Science Manager
JMAN Group —London
- Full-time
- Hybrid work
- Master's degree
- Mentoring
- AI
- Annual leave
- Life insurance
Quick apply
Senior Technical Officer, Financial Services, Strategic Evolution
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Employee assistance programme
Campaign Manager, Energy Transition Programme 12 months FTC
ShareAction —London
- £43,364 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
3d
Senior Technical Officer, Standards & Frameworks, Strategic Evolution
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Employee assistance programme
5d
Finance Manager - Hedge Accounting
Nationwide Building Society —London
- £70,000 - £100,000 a year
- Part-time
- Accounting
5d

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Application Support Analyst (PA26Q3ASJH102)

SS&C Technologies -
London

Apply Now

Job details

Full-time
9 days ago

Qualifications

FTP
Spanish
English
Technical support
Databases
Quality assurance
ITIL
Customer support
Multidisciplinary collaboration
Root cause analysis
Italian

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Role Purpose

The person in this role will occupy a key position within Calastone as our client base and product range expands. This role will have specific accountability for Calastone’s production technology systems, for the on-boarding of clients and for the support of the QA team in testing of new code to enable new products, functionality and clients.

Key Responsibilities

Proactively monitor the production services.
Provide first line support to Calastone’s customers.
Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team.
Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production.
Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases.
Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer on-boarding, ensuring smooth transition into production and to enhance the customer’s perception and experience of the Calastone service.
Work with, and communicate to, all customers and internal technical staff during implementations.
Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe.
Maintain Calastone’s reputation for high-quality service support and delivery.

Required Knowledge & Experience

Good technical background.Most desirable is experience of databases/SQL (ability to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/ certification techniques and secure FTP environments.
Application support and operations in a client facing, financial environment.
Experience of project delivery life-cycles, in accordance with industry best practice.
Knowledge of ITIL is beneficial.
Knowledge of Salesforce is an advantage.
Business Level written and spoken English and Italian skills essential, Spanish language would be an additional asset.

Person Specification

Ability to stay calm and focused under pressure and able to positively direct customers, colleagues and service partners when resolving service issues.
Team player in multi-disciplined environment.
Strong work ethic and entrepreneurial approach.
Passionate about quality and ‘getting it right’.
Highest levels of professionalism, honesty and integrity.
Willing to pursue a problem through to root cause identification.
Attention to detail.
Balanced individual able to critically appraise own strengths and weaknesses.
An example setter by deed as well as words.
Needs to be able to hold their corner and to be able to deal with a spirited work environment.

A shift system is in operation, consisting of:

Day Shift Early: 07:30 to 16:00 Monday to Friday, with 1 hour break (7.5 hours work), on Friday, you may be asked to perform late shift 17:30 to 02:00, with 1 hour break (7.5 hours work), or

Day Shift Regular: 09:00 to 17:30 Monday to Friday, with 1 hour break (7.5 hours work), on Friday you may be asked to perform late shift 17:30 to 02:00, with 1 hour break (7.5 hours work), or

Day Shift Late: 15:30 to 00:00 Sunday to Thursday, with 1 hour break (7.5 hours work)

Please note that although you are on a Day Shift contract, you will be required to occasionally work on the Night Shift 23:30 to 08:00, as is currently the case. Occasional weekend and Bank Holiday working will be required for which time off in lieu or payment at the approved daily rate will be given.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

setter jobs in acton, gtl

Application Support Analyst (PA26Q3ASJH102)

Experienced Jewellery Setter

Customer Representative - North Hayes

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Senior SDR (HF13399277)

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Senior Technical Officer, Environmental Knowledge (Climate Change)

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Senior Technical Officer, Strategic Evolution

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Customer Representative - Epsom

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Senior Technical Officer, Financial Services, Strategic Evolution

Campaign Manager, Energy Transition Programme 12 months FTC

Senior Technical Officer, Standards & Frameworks, Strategic Evolution

Finance Manager - Hedge Accounting

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Role Purpose

Key Responsibilities

Business Level written and spoken English and Italian skills essential, Spanish language would be an additional asset.

Person Specification

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