Technical analyst Work, Jobs in Aberdour, Fif (with Salaries)

Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
10d
Business Analyst
Maxi Construction Limited —Livingston
- £127,737.79 - £150,170.67 a year
- Full-time
- SQL
- Analysis skills
- SDLC
- Employee stock purchase plan
- Relocation assistance
Quick apply
2d
Data & Tracking Analyst (Dunfermline)
Velstar —Dunfermline
- £35,000 - £45,000 a year
- Hybrid work
- AI
Quick apply
5d
Development Analyst (Experienced)
NextPharma —Livingston
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Writing skills
- Java
- Databases
Quick apply
8d
Asset Data Analyst
GreenPower Developments Ltd —Alloa
- From £33,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- APIs
- Annual leave
- Sick pay
Quick apply
9d
Junior MDM Analyst
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
Specialist Analytical Development
NextPharma GmbH —Livingston
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Life insurance
Conflicts Analyst
Burges Salmon —Edinburgh
- Hybrid work
- Analysis skills
- Mentoring
Senior Analytical Scientist
Impact Solutions —Livingston
- £35,000 - £40,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
- Free parking
Quick apply
Operations analyst - SIPP
SECCL —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
9d
ERP Business Analyst
MacTaggart Scott —Loanhead
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Travel
Analytics Engineer
EcoOnline —Edinburgh
- Hybrid work
- Analytics
- Annual leave
15h
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
14d
Operations analyst - Transfers
SECCL —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
8d
Configuration Analyst- Edinburgh
FDM Group —Edinburgh
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
ServiceNow Business Analyst, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- No experience needed
- In-person
- Communication skills
- Work from home
Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
Deloitte —Edinburgh
- Hybrid work
- In-person
- Communication skills
1d
Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Java
- C++

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Service Desk Analyst

Ingenico -
Dalgety Bay

Apply Now

Job details

10 days ago

Benefits

Free parking
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Incident queue management
Ticket management
Ticket management systems
Technical support incident logging
Computer skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Date: Jul 27, 2026

Company:Location:
Dalgety Bay, GB, KY11 9JU

#job-location.job-location-inline { display: inline; }

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

We're looking for an exceptional Service Desk Analyst to join our Contact Centre. This role consists of providing advice, guidance, and technical support to our customers who use our hardware and services to accept payments in store, using card payment machines. You'll be joining a dynamic team to provide end-to-end support, enabling businesses to offer card payments to their customers. The work environment is enjoyable, friendly, and supportive, and full training is provided if your application is successful.Easily accessible via public transport being minutes away from the Dalgety Bay Train Station and Bus Stops. Situated in a growing business park with a small retail park including fast food and supermarkets within walking distance. On site free parking is also available.
We work an 8 hour, 3 shift pattern between 8am and 6:15pm, Monday to Friday which includes 1 full weekend every 3 weeks with weekdays off to compensate.

Responsibilities:
You are the first point of contact for our customers, you will handle enquiries/technical support and requests via telephone
You ensure that all interactions with our customers are logged accurately within our ticketing tool and that our processes are adhered to, to provide the best experience possible for our customers
You triage and solve problems, using appropriate support tools and knowledge articles
You ensure a prompt resolution to incidents raised by our customers and where resolution is not possible, assignment to Level 2 Support will be undertaken
You manage a workload of incidents and requests raised by our customers and you own these until resolution, ensuring that Service Level Agreements (SLA's) are met for our clients

Key Skills:
Previous experience of working in a customer-focused environment, be that Service Desk, Call Centre, Contact Centre, Helpdesk or Retail and Leisure industries
You are comfortable using a PC and able to navigate multiple windows
You possess strong interpersonal and communication skills, with the ability to communicate effectively both verbally and in writing with parties at various levels of business
You can work in a fast-paced environment and effectively as part of a team
You pay attention to detail to ensure that our customers receive the best service possible

.As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
We want to adapt our processes and create a safe work environment that welcomes everyone.
To learn more about what it's like working inside Ingenico, follow us on LinkedIn
#LI-GB

Apply Now

Refine Your Search

technical analyst jobs in aberdour, fif

Service Desk Analyst

Business Analyst

Data & Tracking Analyst (Dunfermline)

Development Analyst (Experienced)

Technical Data Analyst

Asset Data Analyst

Junior MDM Analyst

Specialist Analytical Development

Conflicts Analyst

Senior Analytical Scientist

Operations analyst - SIPP

ERP Business Analyst

IT Service Desk Analyst - Edinburgh

Analytics Engineer

IT Service Desk Analyst - Edinburgh

Operations analyst - Transfers

Configuration Analyst- Edinburgh

ServiceNow Business Analyst, Associate

Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh

Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services

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