Customer service manager Work, Jobs in Hessle, Ery (with Salaries)

General Service Manager
JCT600 —Kingston upon Hull
- Full-time
- Team management
- Leadership
- Annual leave
- Referral programme
Quick apply
1d
Customer Service Manager
Morrisons —Kingston upon Hull
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
2d
Customer Experience Manager
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
7d
Customer Service Team Leader
DFDS UK & Ireland —Immingham
- Travel
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Preparation Centre Manager
Lithia —Kingston upon Hull
- Leadership
- Communication skills
- Annual leave
- Employee discount
Cafe Manager
Tesco UK —Kingston upon Hull
- Full-time
- Hospitality
- Management
- Customer service
Assistant Manager
Screwfix —Kingston upon Hull
- £28,275 a year
- Part-time
- Continuous improvement
- Retail management
- Annual leave
- Employee discount
9d
Divisional Sales Manager
Oak Furnitureland —Grimsby
- £67,547 a year
- Full-time
- Project management
- Travel
- Negotiation
- Employee assistance programme
- Employee discount
New Car Sales Manager
Lithia —Kingston upon Hull
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee discount
9d
Store Manager
B&M Retail —Kingston upon Hull
- Weekend availability
- Retail management
- Employee discount
Store Manager – Geek Out Hull
Geek Out —Kingston upon Hull
- From £30,000 a year
- Full-time
- Social media management
- Customer service
- POS
- Store discount
- Health & wellbeing programme
Quick apply
23h
General Manager
Mangan's Group —Kingston upon Hull
- From £34,000 a year
- Full-time
- Bar
- Inventory control
- Sales
- Employee discount
Quick apply
Showroom / Business Manager
JCT600 —Kingston upon Hull
- Full-time
- Annual leave
- Referral programme
Quick apply
Business Development Manager (BDM) - Beverley - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Beverley
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Driffield - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Driffield
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
General Sales Manager
Stoneacre —Grimsby
- £55,000 - £65,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Bar Manager
Melbourne Arms —York
- £35,000 - £50,000 a year
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Body and Paint Manager
John Roe Group Limited —Kingston upon Hull
- Up to £55,000 a year
- Full-time
- Customer service
- In-person
- Training & development
- Employee discount
- Referral programme
Quick apply
3d
Store Manager
Starbucks Elsham A18/M180 Barnetby —Brigg
- £27,500 - £30,000 a year
- Weekend availability
- Hospitality
- Sales
- Restaurant management
- Employee discount
Quick apply
Hotel - Duty Manager
Premier Inn —Beverley
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply

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General Service Manager

JCT600 -
Kingston upon Hull

Quick apply

Job details

Full-time
1 day ago

Benefits

Annual leave
Company pension
Enhanced maternity leave
Referral programme
Car scheme

Qualifications

Complaint handling
Performance management
Team management
Automotive service
Ongoing financial performance monitoring
Customer interaction
Financial management
Leadership

Full job description

Job Advert

General Service Manager – Volkswagen Hull

As a General Service Manager at JCT600, you’ll lead one of our larger aftersales operations, with a 25 bay workshop, around 20 technicians and a wider service support team.

Working closely with the Head of Business, you’ll take full ownership of the department's performance, profitability and customer experience of the department. You'll lead a sizeable team, maximise workshop capacity and productivity, and create an environment in which colleagues can perform at their best.

Your day-to-day will include:

Leading, coaching, and supporting the service team to achieve strong performance and great customer outcomes.
Managing workshop capacity, bookings, and resources to ensure efficient workflow and maximum productivity.
Maintaining brand standards and developing positive relationships with manufacturer partners.
Reviewing performance data, customer feedback, and financial metrics to identify improvements and support continuous development.
Handling customer queries and complaints professionally, ensuring timely resolutions and positive outcomes.

What we’re looking for:

Significant experience leading a busy automotive service or aftersales operation, ideally within a franchised dealership.
A strong track record of managing workshop performance, productivity, efficiency and customer satisfaction.
Commercial awareness, with experience monitoring departmental performance, budgets and key financial measures.
Confident and engaging leadership skills, with the ability to coach, develop and hold a sizeable team accountable.
A thorough understanding of service operations, workshop loading, manufacturer standards and compliance.
The ability to manage customer concerns professionally while protecting long-term customer relationships.

What we offer:

Comprehensive package + bonus

Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
Family support: Enhanced paid maternity and paternity leave
Wellbeing & protection: Life assurance, pension, enhanced sickness cover
Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
Colleague car purchase scheme & servicing discounts
Cycle-to-work and discounted gym schemes
Referral scheme up to £1,000
Flexible working

Read more about our Employee Benefits - JCT600

Why JCT600?

We’vespent over 80 years building a business that values its people and their careers
We pride ourselves on being rated highly by colleagues for engagement and inclusivity
Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

How to Apply

At JCT600, you’re always a name, never a number. Ready to drive your career forward?

Click “Apply Now” and upload your CV.

Looking for future roles? Submit your CV directly here and join our talent pool.

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

Quick apply

Refine Your Search

customer service manager jobs in hessle, ery

General Service Manager

Customer Service Manager

Customer Experience Manager

Customer Service Team Leader

Preparation Centre Manager

Cafe Manager

Assistant Manager

Divisional Sales Manager

New Car Sales Manager

Store Manager

Store Manager – Geek Out Hull

General Manager

Showroom / Business Manager

Business Development Manager (BDM) - Beverley - Circa 41k Package- 53k OTE Uncapped

Business Development Manager (BDM) - Driffield - Circa 41k Package- 53k OTE Uncapped

General Sales Manager

Bar Manager

Body and Paint Manager

Store Manager

Hotel - Duty Manager

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