Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We've earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we're going:
2026 is another significant year for HeliosX. Our ambition is to surpass £1.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale.
There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
HeliosX is looking for an Engineering Facilities Manager to lead the development and delivery of world-class engineering, facilities and infrastructure operations at our Leamington Spa site. This is an opportunity to drive operational excellence by implementing innovative engineering solutions and the latest automation technologies that increase productivity, reduce operational dependencies and deliver measurable returns on investment.
You'll take ownership of the UK Engineering, Facilities and Infrastructure function, identifying opportunities to improve processes, optimise performance and create scalable engineering standards that will support future HeliosX site launches globally. From shaping long-term engineering strategy to ensuring the smooth running of day-to-day facilities operations, you'll play a pivotal role in enabling our continued growth.
This role is ideal for a proactive, hands-on engineering professional who thrives in a fast-paced, high-growth environment. If you enjoy solving complex challenges, driving continuous improvement and building scalable solutions that make a lasting impact, we'd love to hear from you.
What you'll do
Facility Management
- Identify, select and manage end-to-end service partners, including ongoing contract management and performance reviews.
- Oversee the installation, maintenance and compliance of fire protection systems.
- Manage waste and recycling services, ensuring operational efficiency and regulatory compliance.
- Coordinate the installation, servicing and maintenance of forklift trucks (FLT).
- Ensure the effective operation and maintenance of refrigeration and freezer infrastructure.
- Lead the installation, inspection and maintenance of warehouse racking systems.
- Manage conveyor systems and mechanical handling equipment to maximise operational performance and reliability.
- Oversee pallet management processes to support efficient warehouse operations.
- Ensure full compliance with all relevant health, safety and engineering legislation, maintaining accurate documentation and records.
- Manage contractors and third-party suppliers, ensuring safe working practices and high-quality service delivery.
Security
- Select and appoint contractors, negotiating commercial terms to ensure value, quality and service excellence.
- Ensure overage and protection levels across the site during operational hours and out of hours.
- Oversee site access control systems and procedures, ensuring security, compliance and operational effectiveness.
Innovation
- Embed a culture of innovation with engineering at its heart looking to leverage new technology into new ways of working. Unlocking labour savings as we scale.
- Mechanical handling solutions, box to person, pick by light, voice, automated guided vehicles - looking to increase accuracy and operational costs.
- Automation opportunities around unloading, picking, packing, lab activities, counting, sealing, despatch and loading within the operation.
- Constantly exploring and presenting future capabilities that could be incorporated into the groups operations.
- Project scoping, planning and deployment
What you'll bring to HeliosX
Experience:
- At least 10 years of expertise across engineering operations.
- At least 5 years experience in a similar senior role or equivalent.
- Experience of unlocking cost and or capabilities to the business via the use of engineering solutions.
- Track record of delivering substantial changes projects / programmes across multiple locations / territories.
- Start-up / scale-up experience, demonstrating working in high growth operations with both scale and complexity.
- Rigorous attention to detail including proven ability to manage multiple, competing priorities simultaneously.
- Proven ability to work independently with a high degree of accountability, while also being able to collaborate cross-functionally.
- A leader of programmes and critical thinker with an eye for continuous improvement.
Skills:
- Minimum of a Bachelors' engineering degree or equivalent demonstrable experience
- Ability to effectively present information to senior leadership
- Working knowledge of multiple building management systems
- IT proficient
- Data driven with the ability to master complex business problems.
- Great communication skills across various stakeholder management.
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- 25 Days Holiday plus UK Bank Holidays
- Private health insurance, along with extra dental and eye care cover
- Pension scheme
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
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