Resources advisor Work, Jobs in Speke, Msy (with Salaries)

Customer Service Advisor (Nights)
Sopra Steria —Liverpool
- £26,298 a year
- Night shift
- Hybrid work
- Communication skills
- Annual leave
1d
Trainee Health, Safety & Environment (HSE) Advisor
Anwyl Construction Ltd —Deeside
- Full-time
- Microsoft Word
- Driving
- Travel
- Employee assistance programme
- Employee discount
Quick apply
SHEQ Advisor - UK Wide
KTL —Widnes
- Hybrid work
- Communication skills
Quick apply
Resource Centre MALE Support Worker, Netherley
Birchlea —Liverpool
- £26,485.76 a year
- Part-time
- Annual leave
- Employee assistance programme
1d
SHE Advisor
EMR Group —Liverpool
- Full-time
- Annual leave
Quick apply
HR Advisor
Coleg Cambria —Deeside
- £33,912 - £37,644 a year
- Full-time
- Customer service
- Travel
- Human resources
- Free parking
- Annual leave
Additional Support Worker
Birchlea —Liverpool
- £13.01 an hour
- Weekend availability
- Employee assistance programme
8d
Junior HR Service Centre Advisor / HR Operations Assistant
Bank of America —Chester
- Full-time
- Salesforce
- Research
- Microsoft Office
- Employee assistance programme
8d
Customer Service Advisor
Proximo Holdings Limited —Chester
- £27,500 a year
- Full-time
- Hybrid work
Quick apply
Finance Officer - Projects
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
11d
SHE Advisor
EMR UK —Liverpool
- Annual leave
Personal Development Tutor
Cheshire College South and West —Chester
- £29,838 - £32,579 a year
- Part-time
- Free parking
- Annual leave
HR Advisor
Betfred —Warrington
- Full-time
- Computer literacy
- Analysis skills
- Travel
- Employee assistance programme
Quick apply
eCSV Senior Compliance Advisor
Convatec —Deeside
- Full-time
- Hybrid work
- Computer Science
- Engineering
- ERP systems
Customer Service Advisor
Kaplan International —Liverpool
- £26,000 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
HR Advisor
Williams Group —Bolton
- £32,000 - £34,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Urgent Community Response Practitioner
Mersey and West Lancashire Teaching Hospitals NHS Trust —Prescot
- £49,387 - £56,515 a year
- Full-time
- Case management
- Patient care
- Leadership
4d
Certification Specialist
CSA Group —Hawarden
- Overtime
- Word processing
- Computer literacy
- Engineering
Senior Reporting and Insights Analyst
Clear Business —Sale
- Up to £57,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Free parking
- Annual leave
Quick apply
Commercial Procurement Assistant - Energy & Natural Resource
Turner & Townsend —Warrington
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Organisational skills
Quick apply

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resources advisor jobs near speke, msy

Customer Service Advisor (Nights)

Sopra Steria -
Liverpool

Apply Now

Job details

Permanent
£26,298 a year
1 day ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Do you thrive working independently at night, taking ownership of your workload and making a real difference to customers when they need support most?

We're looking for a Customer Service Advisor (Nights) to join our FDIS Service team supporting customers living in military housing. This is an exciting opportunity to join a close-knit night shift team where you'll play a key role in ensuring repair requests and customer enquiries are handled efficiently and professionally.

Working alongside a small team of dedicated colleagues, you'll manage customer communications primarily through email, helping to raise and coordinate routine repair requests while ensuring exceptional customer service standards are maintained. Although you'll spend much of your shift working independently, you'll always have support available from your team and management when needed.

This is a hybrid role, with the majority of night shifts worked from home. Initial training will take place in our Liverpool office, 2 weeks of 9am-5pm, followed by monthly team engagement days in the office on the last Monday of each month, giving you the opportunity to collaborate with colleagues and stay connected as a team.

Shift Pattern:

This role operates on a 4-on, 4-off rotation, working between 9:00pm and 8:00am, 365 days a year. This includes weekends, bank holidays and Christmas Day!

What you'll be doing:

Managing customer enquiries and repair requests through email, ensuring all cases are handled accurately and within agreed service levels.
Raising and coordinating routine repair jobs while keeping customers informed throughout the process.
Responding to occasional telephone enquiries and escalating urgent or emergency issues appropriately.
Prioritising and managing your own workload effectively during overnight shifts.
Maintaining accurate records and updating customer information across internal systems.
Working collaboratively with colleagues, supervisors and service partners to deliver an excellent customer experience.

What you'll bring:

Previous customer service experience.
Confidence working independently and managing your workload with minimal supervision.
Strong resilience and the ability to remain focused in a repetitive, fast-paced environment.
Excellent written and verbal communication skills.
A proactive approach with a strong sense of accountability and ownership.
Good attention to detail and the ability to follow processes accurately.

It would be great if you had:

Experience working night shifts.
Experience in an administrative or service coordination environment.
Confidence using multiple systems and Microsoft Office applications.

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Employment Type: Full-time, Permanent
Location: Liverpool
Security Clearance Level: SC
Internal Recruiter: Chloe
Salary: £26,298 per annum
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Shared Services Connected Ltd (SSCL), part of the Sopra Steria Group, is a market leader in business support services for the UK public sector. We deliver innovative solutions that help our clients operate more efficiently, allowing more resources to be focused on vital frontline services. Our people are at the heart of everything we do, creating an inclusive, supportive environment where development and career progression are encouraged and celebrated.

Apply Now

Refine Your Search

resources advisor jobs in speke, msy

Customer Service Advisor (Nights)

Trainee Health, Safety & Environment (HSE) Advisor

SHEQ Advisor - UK Wide

Resource Centre MALE Support Worker, Netherley

SHE Advisor

HR Advisor

Additional Support Worker

Junior HR Service Centre Advisor / HR Operations Assistant

Customer Service Advisor

Finance Officer - Projects

SHE Advisor

Personal Development Tutor

HR Advisor

eCSV Senior Compliance Advisor

Customer Service Advisor

HR Advisor

Urgent Community Response Practitioner

Certification Specialist

Senior Reporting and Insights Analyst

Commercial Procurement Assistant - Energy & Natural Resource

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