Caller Work, Jobs in Prestwich, Gtm (with Salaries)

Part Time Patient Care Coordinator
Chequers Health Group —Bolton
- £14.50 - £15.50 an hour
- Part-time
- Sales
- Microsoft Office
- Data entry
Quick apply
11d
• B2B Outbound Telesales executive – basic + bonuses | Shorter working week
Newton Fox —Bolton
- From £250,000 a year
- Full-time
- In-person
- Phone etiquette
Quick apply
7d
Receptionist
JMW Solicitors —Manchester
- Full-time
- Microsoft Word
- Writing skills
- Administrative experience
- Annual leave
Quick apply
12d
Care Navigator/GP Receptionist
Elliott Street Surgery —Manchester
- From £12.71 an hour
- Part-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
Quick apply
Customer Support Administrator (Weekends & Monday)
Property Perspective —Altrincham
- From £12.50 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
13d
First Responder
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- Patient care
11d
Switchboard Operator
ISS Facility Services —Macclesfield
- £12.71 an hour
- Rotating shift
- Administrative experience
- Communication skills
14d
Receptionist
Britsafe Limited —Halifax
- £14.75 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
12d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Receptionist/Administrator
IVG - I Vape Great Premium E-Liquids —Preston
- £26,000 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
11d
Mobile Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Bamber Bridge
- £25,760 - £27,476 a year
- Part-time
2d
Medical Receptionist/Care Navigator
Fishergate Hill Surgery —Preston
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
3d
Executive Support and Governance Officer
The Rowan Learning Trust —Wigan
- £13.90 - £15.31 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Medical Receptionist/Care Navigator
Fishergate Hill Surgery —Preston
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
3d
Receptionist/administrator Clinical Coder
Longton Medical Centre —Prescot
- Temporary
- In-person
Quick apply
14d

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caller jobs near prestwich, gtm

Part Time Patient Care Coordinator

Chequers Health Group
Bolton

Quick apply

Job details

Permanent | Part-time
£14.50 - £15.50 an hour
11 days ago

Benefits

Private medical insurance

Qualifications

Record keeping
Customer communication
Customer service call handling
Patient flow optimisation
Inbound customer enquiry call handling
Clinical record keeping
Sales
Patient appointment coordination
Microsoft Office Suite
Patient service
Microsoft Office
Appointment booking and call handling
Data entry
Organisational skills
Cleaning
Dental practice experience
Stocking
Customer support
Patient record updating
Managing patient records
Communication skills
Hotel experience

Full job description

Patient Coordinator

Job Summary

Chequers Health is seeking a Patient Coordinator to be the steady, warm and confident first point of contact for our patients. This role is at the heart of our clinic — answering calls quickly, guiding patients through their next steps, managing complex schedules, and supporting the clinical team so every patient receives a seamless experience.

You will be responsible for high-quality call handling, scheduling, patient flow coordination, and confident appointment conversion, always within regulatory boundaries and delivered with warmth, professionalism and structure.

We’re looking for someone who can:

Ø Follow processes diligently and consistently

Ø Say “no” when required by policy or regulation, while remaining calm and friendly

Ø Communicate clearly and warmly, even under pressure

Ø Confidently guide uncertain patients to the right service

Ø Convert enquiries into bookings without ever sounding “salesy”

Ø Think strategically when scheduling to protect patient flow and clinic capacity

Key Responsibilities

Patient Interaction & Call Handling

Ø Answer incoming calls promptly (ideally within three rings) with confidence, warmth and clarity.

Ø Understand patient needs quickly and guide them to the appropriate service (GP, blood tests, scan, dermatology, etc.).

Ø Convert enquiries into bookings through confident explanation of services and clear next steps.

Ø Respond professionally to anxious, frustrated, or confused callers.

Ø Always maintain a calm and reassuring tone.

Scheduling & Patient Flow Coordination

Ø Manage a complex clinic diary with intelligence — balancing capacity, clinician schedules, overruns, and patient preferences.

Ø Protect peak periods by booking services strategically, ensuring smooth patient flow throughout the day.

Ø Coordinate multi-step visits (e.g., GP → bloods → scan) ensuring timing, room access, and staff availability align.

Ø Communicate delays professionally, set expectations, and maintain patient confidence.

Ø Identify opportunities to optimise the schedule — filling gaps, using cancellations effectively, and reducing bottlenecks.

Treatment Coordination

Ø Explain treatment plans clearly and ensure all steps are completed (e.g., consent, paperwork, follow-up bookings).

Ø Prepare clinical rooms and ensure the centre is ready for patients.

Ø Work closely with clinicians to support patient care and operational flow.

Insurance, Billing & Payments

Ø Present treatment costs confidently and take payments from self-pay and insured patients.

Ø Handle pre-authorisation information and documents with accuracy.

Ø Follow billing procedures to ensure financial accuracy and compliance.

Administrative Excellence

Ø Maintain patient records accurately in the various systems.

Ø Support with data entry, report generation and Microsoft Office tasks.

Ø Order and maintain stock, ensuring the environment is clean, organised and patient-ready.

Ø Contribute to internal meetings, training and quality improvement.

Qualifications & Skills

Education & Experience

We welcome applicants from a wide range of backgrounds — whether you have no GCSEs but strong customer-facing experience, or you're an ambitious graduate looking for your first role.

Experience in healthcare, opticians, dental, pharmacy, hotels, GP reception, or regulated customer service is an advantage.

Core Competencies

Communication & Behaviour

Ø Warm, clear and articulate communicator

Ø Calm, empathetic and confident, especially with anxious patients

Ø Able to set firm boundaries without sounding harsh

Ø Excellent verbal and written communication skills

Sales & Conversion

Ø Comfortable explaining prices and the value of services

Ø Confident guiding patients toward the right appointment

Ø Able to convert enquiries into bookings with ease and authenticity

Ø Motivated by measurable goals (e.g., call-to-booking conversion)

Scheduling & Coordination

Ø Strong organisational and multitasking skills

Ø Ability to plan the day’s flow, anticipating pressure points

Ø Capable of balancing clinician workload and patient needs

Ø Excellent attention to detail in a fast-paced environment

Technical & Process

Ø Proficient with Microsoft Office

Ø Strong data accuracy and record-keeping skills

Ø Quick to learn medical terminology and clinic pathways

Ø Committed to protecting patient confidentiality and compliance

Working Conditions & Benefits

Ø Fast-paced, patient-facing role including some evenings and weekends

Ø Full-time, onsite role in a private healthcare environment

Ø Opportunities for progression into senior coordination or non-clinical management as the company grows

Ø Ongoing training and development in patient communication, scheduling optimisation, and treatment pathways

Summary

The ideal Patient Coordinator is calm, structured and warm — someone who loves processes, thrives in busy moments, takes ownership of the diary, and naturally converts enquiries into bookings. You will play a central role in shaping the patient experience and supporting the clinical operations at Chequers Health.

Pay: £14.50-£15.50 per hour

Work Location: In person

Quick apply

Refine Your Search

caller jobs in prestwich, gtm

Part Time Patient Care Coordinator

• B2B Outbound Telesales executive – basic + bonuses | Shorter working week

Receptionist

Care Navigator/GP Receptionist

Customer Support Administrator (Weekends & Monday)

First Responder

Switchboard Operator

Receptionist

Helpdesk Operator

Receptionist/Administrator

Mobile Network Administrator

Medical Receptionist/Care Navigator

Executive Support and Governance Officer

Medical Receptionist/Care Navigator

Receptionist/administrator Clinical Coder

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