Process agent Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Customer Support Agent
Newcastle International Airport Ltd —Newcastle upon Tyne
- £28,393 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Dispatch Agent (Operations) - Newcastle Airport
Swissport International AG —Newcastle upon Tyne
- £12.91 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
3d
Baggage Hall Agent - PART TIME - UK
Swissport International AG —Newcastle upon Tyne
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
3d
Online Chat Support Agent
Wadley Donovan Gutshaw Consulting —Washington
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Sales and Lettings Negotiator - Wallsend
Pattinson Estate Agents —Wallsend
- £21,157.50 - £30,000.00 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Cluster Reservations Agent
Hilton —Newcastle upon Tyne
- £12.90 an hour
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
4d
Sub Agent (NZT)
Balfour Beatty —Newcastle upon Tyne
- Hybrid work
- Engineering
- Contracts
- Construction experience
- Annual leave
Data Science and Analytics Graduate
Sage —Newcastle upon Tyne
- Computer Science
- Machine learning
- AI
Customer Service & Bookings Coordinator (£14.50 per hour)
Parkers Chauffeurs —Newcastle upon Tyne
- £14.50 an hour
- Customer service
- No experience needed
- Driving
- Free parking
Assistant Accommodation Manager
Cloud Student Homes —Newcastle upon Tyne
- £14,300 a year
- Part-time
- Hospitality
- Customer service
- Annual leave
Quick apply
Portfolio Business Development Representative
U.S. Bank National Association —Newcastle upon Tyne
- £32,470 - £38,200 a year
- Full-time
- CRM software
- Sales
- Salesforce
Agile Delivery Manager
Vertu Motors —Gateshead
- £50,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- Leadership
Quick apply
Property Sales Consultant
iamproperty & iamsold —Newcastle upon Tyne
- £28,000 a year
- Full-time
- Sales
- Computer literacy
- Organisational skills
- Annual leave
Quick apply
2d
Business Investment Officer
Gateshead Council —Gateshead
- £36,363 - £39,152 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Annual leave
- Employee discount
Property Manager/Administrator
Murphy Stays LTD/ Murphy Property Investments —Newcastle upon Tyne
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
Quick apply
13d
Customer Support Administrator
Alliance Healthcare —Newcastle upon Tyne
- Full-time
- Typing
- Communication skills
RPA Developer
Vertu Motors —Gateshead
- £40,000 - £50,000 a year
- Full-time
- Azure
- Master's degree
- SQL
- Employee discount
Quick apply
Customer Service Agent
Breedon Group plc —Spennymoor
- Full-time
- Customer service
- Computer skills
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
11d
Lead Engineer - AI Agents
M-KOPA —Newcastle upon Tyne
- Full-time
- Remote
- AI
- Leadership

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process agent jobs near newcastle upon tyne, twr

Customer Support Agent

Newcastle International Airport Ltd -
Newcastle upon Tyne

Apply Now

Job details

Full-time | Fixed term contract
£28,393 a year

Benefits

Free parking
On-site gym
Annual leave
Employee assistance programme
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
Computer literacy
Communication skills

Full job description

Do you enjoy providing excellent customer service? Are you diligent, professional, and ready to play a vital role in one of the UK’s most awarded airports?

We are looking for enthusiastic, customer-focused individuals to join our busy and friendly Call Centre team as a Customer Support Agent on a 12-month contract.

This is an exciting opportunity to become part of a team that plays a vital role in delivering excellent customer service. You will be the first point of contact for customers, helping them with parking bookings, answering enquiries, and providing solutions that ensure their journey is as smooth and stress-free as possible.

Whether you already have experience in customer service or sales, or you're looking to develop your skills in a fast-paced customer-focused environment, we'd love to hear from you.

About Your Airport

Newcastle is a multi-award-winning Airport that proudly connects the North East region to the world. In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.

Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'. The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.

Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.

About the role

As a Customer Support Agent, you will be responsible for delivering professional, friendly and efficient support to customers via telephone and other communication channels.

This is a full-time position working Monday to Friday between 9:00am and 5:00pm on a 12 month contract.

What will you be doing?

Handling inbound customer calls related to car parking bookings and products
Assisting customers with new reservations, amendments, and booking enquiries
Providing accurate information regarding parking services, facilities, pricing, and availability
Resolving customer queries and issues in a timely and professional manner
Identifying opportunities to promote relevant parking products and services where appropriate
Working collaboratively with colleagues to ensure consistently high levels of customer satisfaction
Supporting customers with a positive, helpful and solution-focused approach

Key Skills & Experience

We're seeking motivated individuals who take pride in delivering exceptional service.

The successful candidate will be able to demonstrate:

Strong communication skills, both verbal and written
Excellent customer service and interpersonal skills
Good computer literacy, including a working knowledge of Microsoft Word, Excel and general office systems
The ability to multitask and work efficiently in a busy environment
Strong attention to detail and accuracy
A positive, proactive and flexible "can-do" attitude
The ability to remain calm and professional when dealing with a variety of customer enquiries

Previous experience within a customer service, call centre, retail, hospitality or sales environment would be advantageous, however, we are equally keen to hear from individuals who demonstrate the right attitude, enthusiasm and willingness to learn.

Why come onboard?

Newcastle International Airport is a unique work environment where your actions really matter! The environment fosters a real passion for aviation operations and being best in class.

Just some of the benefits you can enjoy:

Reduced parking charges Park & Fly
Generous annual leave entitlement
Car servicing and repairs
Free on-site car parking whilst at work
Access to World Duty Free
On-site occupational health support
On-site physiotherapist
Employee assistance programme support
Employee discounts at airport retail/ catering outlets
Membership to our on-site gym

This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process that you have no relevant criminal record.

Newcastle International Airport Limited promotes the equality of opportunity.

Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.

Apply Now

Refine Your Search

process agent jobs in newcastle upon tyne, twr

Customer Support Agent

Dispatch Agent (Operations) - Newcastle Airport

Baggage Hall Agent - PART TIME - UK

Online Chat Support Agent

SENIOR CALL CENTRE AGENT

Sales and Lettings Negotiator - Wallsend

Cluster Reservations Agent

Sub Agent (NZT)

Data Science and Analytics Graduate

Customer Service & Bookings Coordinator (£14.50 per hour)

Assistant Accommodation Manager

Portfolio Business Development Representative

Agile Delivery Manager

Property Sales Consultant

Business Investment Officer

Property Manager/Administrator

Customer Support Administrator

RPA Developer

Customer Service Agent

Lead Engineer - AI Agents

I want to receive the latest job alerts for process agent in newcastle upon tyne, twr

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