Support & client services managers Work, Jobs in Ashbourne, Dby (with Salaries)

Assistant Operations Manager
Ashbourne Community Transport —Ashbourne
- £29,000 - £35,000 a year
- Weekend availability
- In-person
- Leadership
- Sick pay
Quick apply
7d
Business Operations & Compliance Manager
Gratton Construction Limited —Derby
- £30,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Business Manager - Commercial Cleaning
PARAGON COMMERCIAL CLEANING LTD —Derby
- Up to £38,000 a year
- Weekend availability
- Management
- Supervising experience
- In-person
Quick apply
Partnership Manager
Converge Technology Solutions —Stafford
- £55,000 - £60,000 a year
- Full-time
- Sales
- Computer networking
- IT
Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Water Hygiene Account Manager
Environmental Essentials Ltd —Newcastle-under-Lyme
- £45,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Partner Manager
Converge Technology Solutions —Stafford
- Full-time
- CRM software
- Sales
- Business development
Complex Needs Team Leader
Prudent Supported Living Limited —Long Eaton
- £14.50 an hour
- Full-time
- IT
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
Business Development Executive
Service Innovation Group UK —Derby
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- Project management
- No degree
- IT
10d
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
Business Development Executive (OTE £55k+)
EEUK Ltd —Hanley
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Employee discount
- Life insurance
Quick apply
13d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Clinical Admin Assistant - Scheduler
HealthNet Homecare —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
- Referral programme
7d
CARE & REHABILITATION COORDINATOR (Small Home for 8 adults) (Hands-on working)
prOKare Ltd —Burntwood
- £13.67 an hour
- Weekend availability
- Microsoft Outlook
- English
- In-person
Quick apply
10d
Meetings and Events Operational Excellence Training Lead
Emota —Ashby-De-La-Zouch
- Microsoft Office
- Project management
- Travel
- Annual leave
Quick apply
7d
Children's Support Worker - Changing Lives & Grow with us!
Vitality Care Residential Limited —Stoke-on-Trent
- £29,000 - £33,000 a year
- Weekend availability
- Childcare
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
2d
Qualified Childrens Residential Support Worker - Changing Lives!
Vitality Care Residential Limited —Newcastle-under-Lyme
- £29,000 - £33,000 a year
- Weekend availability
- Childcare
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
2d
Area Facilities Manager - North Midlands
14forty —Derby
- Up to £37,500 a year
- Travel
- Human resources
- Leadership
Children's Senior Support Worker - Changing Lives & Grow with us!
Vitality Care Residential Limited —Stoke-on-Trent
- £29,000 - £33,000 a year
- Weekend availability
- Childcare
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
1d

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Assistant Operations Manager

Ashbourne Community Transport -
Ashbourne

Quick apply

Job details

Full-time
£29,000 - £35,000 a year
7 days ago

Benefits

Casual dress
Sick pay
On-site parking

Qualifications

PSV Licence
Transport Manager CPC
Leadership

Full job description

Job Summary

As the Assistant Operations Manager (AOM) you support the Managing Director (MD) by deputising in their absence. Your role is to oversee the day-to-day operations to ensure we operate safely, efficiently and in a financially viable way. This is an exciting new role that will be based at our office in Ashbourne. The role is a great opportunity for someone from the PSV transport sector or someone looking for a new challenge. We are a Community Transport Company that is a registered charity but the charity also owns a company that holds a PSV operator licence. Because of this we want to ensure that the role plays a crucial part in our safe and compliant operations. We therefor will need the new AOM to hold a PSV Transport Manager CPC qualification or be willing to complete it with our support.

Our office is open Monday-Friday but our operation is 7 days a week. We take it in turns to become a duty officer as a point of contact for our driver teams. This means that on a rotational basis you will hold the duty officer phone for out of hours calls so some evening and weekend availability is required.

Core responsibilities typically include:

Daily Operational Support help in delivering the charity and business strategy.

- Ensure that rotas are completed in a timely manner with a contingency plan for absences.

- Evaluate Opportunities to grow or reduce costs.

- Communicate with other local charities and PSV operators to help identify trends and opportunities.

- Input invoices into HubDoc to ensure our suppliers are paid on time

- Review outstanding payments and follow up with the debtor

- Ensure that the office has appropriate cover to undertake all tasks

- Identify efficiency improvements

Compliance & Risk Management: Ensuring the company functions efficiently and complies with all legal and regulatory standards.

- Operational first escalation route

- Work with the vehicle coordinator the ensure that we are operating inline with our operator and vehicle licencing.

- Regularly perform driving licence checks

- Be a contract point of contact

- Conduct return to works and evaluate absence

- Coordinate facilities management

- Act as a Fire Marshal

- Manage the fleet standards through telematics ensuring that vehicles are not only mechanically safe but cosmetically in line with our company standards.

- Holiday planning to ensure that we are managing contract downtime and ensuring appropriate levels of cover.

- Help the MD create policies and procedures that reduce risk and improve efficiency

- Onboard new starters and ensure compliance to contractual and legal requirements

Stakeholder & Client Relations: Acting as the main day-to-day management route

- Proactively manage customer complaints as the first point of escalation.

- Evaluate and visit local establishments to see if we can help each other’s goals

- Engage with suppliers to strengthen our relationships

Team Leadership & Management: Setting a good example and maintaining high employee morale

- Supporting with recruitment

- Supervising staff and coaching behaviours

- Delegate workload and tasked where appropriate

- Hold team engagement sessions to update on KPI's

- Lead internal communications through colleague update communications

- Support external communications through updating stakeholders and celebrating successes through social media platforms

- Drive excellence through service, ensuring that we maintain and improve the customer experience.

Pay: £29,000.00-£35,000.00 per year

Benefits:

Casual dress
On-site parking
Sick pay

Ability to commute/relocate:

Ashbourne DE6: reliably commute or plan to relocate before starting work (required)

Application question(s):

If you do not hold a Transport Manager CPC would you be willing to undertake the training?

Licence/Certification:

Transport Manager CPC (preferred)

Work Location: In person

Quick apply

Refine Your Search

support & client services managers jobs in ashbourne, dby

Assistant Operations Manager

Business Operations & Compliance Manager

Business Manager - Commercial Cleaning

Partnership Manager

Customer Liaison Officer

Water Hygiene Account Manager

Partner Manager

Complex Needs Team Leader

Business Development Executive

Head of Project Management Office (PMO)

Commercial Lead - Property and Facilities Management

Business Development Executive (OTE £55k+)

Account Manager - Derby

Clinical Admin Assistant - Scheduler

CARE & REHABILITATION COORDINATOR (Small Home for 8 adults) (Hands-on working)

Meetings and Events Operational Excellence Training Lead

Children's Support Worker - Changing Lives & Grow with us!

Qualified Childrens Residential Support Worker - Changing Lives!

Area Facilities Manager - North Midlands

Children's Senior Support Worker - Changing Lives & Grow with us!

I want to receive the latest job alerts for support & client services managers in ashbourne, dby

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