Workshop manager Work, Jobs in Newtownabbey, Ant (with Salaries)

Automotive Service Manager
NSR Automotive Services —Bangor
- £3,400 - £4,000 a month
- Full-time
- Customer service
- Maintenance
- English
- Free parking
Quick apply
7d
Workshop Operations Co-ordinator
RGM Vent Ltd —Ballyclare
- Full-time
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
16h
Senior Transformation Manager
Sigso Business Consulting Ltd —Belfast
- £5,300 - £7,000 a month
- Full-time
- Agile
- Business
- Communication skills
- Free parking
- Flexitime
Quick apply
11d
Event Manager
Belfast Art Studio —Belfast
- £13.50 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
14d
Senior Organizational Development Manager
Certa Digital Infrastructure UK Ltd. —Belfast
- £25,420.00 - £73,974.93 a year
- Full-time
- Salesforce
- Data analysis skills
- Human resources
- Health & wellbeing programme
- Flexitime
Quick apply
7d
Senior Business Analyst
AgentWise Business Solutions —Bangor
- £3,300 - £3,900 a month
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
Quick apply
7d
Senior Business Analyst
Pilger Client Operations Group —Bangor
- £3,900 - £4,600 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- English
- Free parking
Quick apply
7d
Pre-Construction Manager - Building - Northern Ireland
GRAHAM Group —Hillsborough
- Project management
- Construction experience
- Communication skills
Retail Assistant (Opticians)
Boots —Newtownabbey
- Weekend availability
- Employee assistance programme
- Employee discount
6d
Account Manager
Version 1 —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Program Manager (Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- PMP
- Analysis skills
- Employee assistance programme
- Employee discount
Workday Finance Lead with R2R/P2P/C2C or Accounting Centre - Workday Financials, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- ERP systems
- Analysis skills
- Project management
Pre-Construction Manager - Building - London
GRAHAM Group —Hillsborough
- Project management
- Construction experience
- Communication skills
Consultant - Business Analysis, Strategy & Transformation, Public Sector including Defence & Security
Deloitte —Belfast
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Senior Service Advisor
Charles Hurst —Belfast
- £32,000 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
11d
CDE Lead / Principal Consultant - Real Estate - UK Wide
Turner & Townsend —Belfast
- Full-time
- No experience needed
- Microsoft Office
- Presentation skills
Quick apply
Consultant - Manager, Strategy & Transformation, Defence & Security
Deloitte —Belfast
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Manager - SAP SuccessFactors - Employee Central Payroll
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Human resources
- Leadership
6d
Workday Senior Finance Lead with R2R/P2P/C2C or Accounting Centre - Workday Financials, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- ERP systems
- Analysis skills
- Project management
Analyst Manager
National Crime Agency —Belfast
- £4,379 - £57,687 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- In-person
- Annual leave
1d

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Automotive Service Manager

NSR Automotive Services
Bangor

Quick apply

Job details

Permanent | Full-time
£3,400 - £4,000 a month
7 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Customer service
Maintenance
English
Automotive diagnostics
Leadership
Communication skills

Full job description

About the Role:

Bangor has a strong network of commercial, transport, and service businesses, and at NSR Automotive Services, we provide dependable vehicle maintenance and customer support for private motorists, company fleets, and commercial clients.

We are looking for an Automotive Service Manager who can oversee daily workshop operations, coordinate service bookings, support technicians, and ensure customers receive clear communication and reliable service.

You will work closely with vehicle technicians, service advisors, parts suppliers, fleet clients, and administrative teams to maintain efficient workflows, high repair standards, and a positive customer experience.

Why Work With Us?

The Environment:

Our workshop is based at Balloo South Business Park in Bangor, an established commercial area with convenient access for customers, suppliers, and fleet operators.

Operational Responsibility:

You will have direct responsibility for service performance, workshop scheduling, customer satisfaction, and the coordination of technical work.

Industry Exposure:

You will support a wide range of vehicle servicing, diagnostics, maintenance, repair, and fleet management requirements.

Professional Growth:

You will have opportunities to strengthen your skills in workshop leadership, customer service, quality control, resource planning, and commercial performance.

Key Responsibilities:

Workshop Operations:

Manage the daily flow of vehicle servicing, maintenance, diagnostic work, and repair activities across the workshop.

Service Scheduling:

Coordinate appointments, technician availability, vehicle priorities, and expected completion times.

Customer Communication:

Explain service requirements, repair recommendations, pricing, progress updates, and completion details clearly to customers.

Team Coordination:

Allocate work to technicians and service staff according to experience, workload, urgency, and technical requirements.

Quality Control:

Review completed work, confirm service standards, and ensure vehicles are ready before customer collection or fleet return.

Performance Management:

Monitor workshop productivity, service turnaround times, customer satisfaction, and operational targets.

Repair Authorisation:

Review estimates, explain recommended repairs, and obtain customer or fleet approval before additional work begins.

Parts Coordination:

Work with parts suppliers and internal staff to ensure required components are ordered, received, and available when needed.

Customer Complaints:

Investigate service concerns, identify appropriate solutions, and resolve complaints professionally and fairly.

Health and Safety:

Ensure workshop activities follow health and safety procedures, equipment requirements, and safe working practices.

Technical Support:

Assist service advisors and technicians with work prioritisation, customer concerns, technical information, and escalation decisions.

Fleet Services:

Coordinate servicing and maintenance programmes for business vehicles, commercial fleets, and repeat customers.

Documentation:

Maintain accurate records of bookings, estimates, work orders, customer approvals, service history, and completed repairs.

Commercial Performance:

Support revenue targets, control unnecessary costs, monitor labour utilisation, and identify opportunities to improve service profitability.

What We Are Looking For:

Experience:

At least 5 years of experience in automotive servicing, workshop operations, aftersales, fleet maintenance, or a related field, including responsibility for coordinating staff or daily operations.

Education:

A recognised automotive qualification, technical diploma, apprenticeship, or equivalent industry experience is preferred.

Automotive Knowledge:

Strong understanding of vehicle servicing, diagnostics, repair processes, maintenance schedules, workshop equipment, and parts requirements.

Leadership Skills:

Ability to organise technicians, allocate work, maintain service standards, and provide practical guidance during busy periods.

Customer Service:

Strong ability to communicate with customers, explain technical information clearly, and manage expectations professionally.

Commercial Awareness:

Good understanding of labour utilisation, service pricing, parts costs, workshop efficiency, and customer retention.

Systems Knowledge:

Experience with workshop management systems, booking platforms, invoicing tools, manufacturer systems, or fleet maintenance software is preferred.

Problem Solving:

Ability to assess operational issues, prioritise urgent work, resolve customer concerns, and make sound decisions under pressure.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with customers, technicians, suppliers, and business clients.

Organisation:

Ability to manage multiple vehicles, changing priorities, staff workloads, customer deadlines, and service documentation.

Mindset:

You are organised, commercially aware, and customer-focused. You take ownership of workshop performance, support your team, and remain calm when managing urgent repairs, customer concerns, and operational pressure.

Pay: £3,400.00-£4,000.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

workshop manager jobs in newtownabbey, ant

Automotive Service Manager

Workshop Operations Co-ordinator

Senior Transformation Manager

Event Manager

Senior Organizational Development Manager

Senior Business Analyst

Senior Business Analyst

Pre-Construction Manager - Building - Northern Ireland

Retail Assistant (Opticians)

Account Manager

Program Manager (Vice President)

Workday Finance Lead with R2R/P2P/C2C or Accounting Centre - Workday Financials, Technology & Transformation

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Consultant - Business Analysis, Strategy & Transformation, Public Sector including Defence & Security

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CDE Lead / Principal Consultant - Real Estate - UK Wide

Consultant - Manager, Strategy & Transformation, Defence & Security

Manager - SAP SuccessFactors - Employee Central Payroll

Workday Senior Finance Lead with R2R/P2P/C2C or Accounting Centre - Workday Financials, Technology & Transformation

Analyst Manager

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