Customer support agent Work, Jobs in Nottingham, Eng (with Salaries)

Administration Officer
Unique Financial Services —Nottingham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Customer Experience (CX) Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
7d
Freelance Property & Administrative Assistant (Self-Employed)
DMT Property Limited —Nottingham
- £10.85 - £12.71 an hour
- Customer service
- Microsoft Office
- Travel
Quick apply
9h
Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- CRM software
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- Customer service
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Negotiator – Property Auctions (Nottingham)
EDDISONS —Nottingham
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
12d
Reservations Coordinator
Mercure Nottingham Sherwood Hotel —Nottingham
- £14.50 an hour
- Part-time
- Hotel
- Analysis skills
- Restaurant
- Free parking
- Employee assistance programme
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- Customer service
- SQL
- HTML
- Free parking
- Sick pay
5d
Trainee Water Assistant
Leisure Solutions Community Trust —Nottingham
- £10.85 - £12.71 an hour
- Weekend availability
- Maintenance
- Employee assistance programme
Lettings Administrator
White House Lettings —Nottingham
- £13 - £14 an hour
- Part-time
- Hybrid work
- Customer service
- English
- IT
- Work from home
Quick apply
Property Administrator
Martin & Co —Nottingham
- Up to £27,000 a year
- Full-time
- Sales
- Microsoft Office
- Driving
Quick apply
8d
Customer Service Executive - Collections
Liberis —Nottingham
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
Quick apply
Hybrid Property Consultant
PLG Consultants —Leicester
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Administrative experience
Quick apply
Graduate Business Operations Associate
Bezos.ai —Nottingham
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Nottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Negotiator/Administrator
Seths Estate Agents —Leicester
- £25,775.88 - £30,000.00 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Estate Agent
Connells Group —Beeston
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
12d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Nottingham
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Sales Validation Advisor (Part-Time)
Luxion Group Limited —Chesterfield
- £27,976 a year
- Part-time
- Remote
- Communication skills
Contact Centre Agent
TTS360 —Burton-On-Trent
- From £23,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
14d

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customer support agent jobs near nottingham, eng

Administration Officer

Unique Financial Services -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Organisational skills
Financial services
Communication skills
Time management

Full job description

Job Summary

We are seeking a highly organised and detail-oriented Mortgage Administrator to join our growing team. The successful candidate will provide comprehensive administrative support to Mortgage Advisers, ensuring mortgage applications are processed efficiently from initial enquiry through to completion. The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple cases while delivering exceptional customer service.

Key Responsibilities
Mortgage Case Management

Process new mortgage applications accurately and efficiently.
Prepare and submit mortgage applications to lenders.
Monitor the progress of applications from submission through to completion.
Liaise with lenders, solicitors, estate agents, valuers, and clients to obtain updates and resolve outstanding queries.
Ensure all case files are maintained accurately and in accordance with regulatory requirements.
Chase outstanding documentation and keep all parties informed of case progress.

Client Support

Act as the primary administrative point of contact for clients throughout the mortgage process.
Request and verify client documentation, including proof of income, identification, bank statements, and supporting evidence.
Provide regular updates to clients regarding the status of their applications.
Deliver a professional and high standard of customer service at all times.
Communication & Coordination
Build and maintain strong relationships with lenders, solicitors, surveyors, and other third parties.General Administrative Duties
Manage incoming calls, emails, and correspondence.
Maintain organised electronic and paper filing systems.
Produce reports and assist with management information when required.

Skills & Experience
Essential

Previous experience in a mortgage administration or financial services administration role.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to manage multiple cases simultaneously.
Competent in Microsoft Office, including Word, Excel, and Outlook.
Ability to work independently and as part of a team.
Strong customer service skills.

Desirable

Knowledge of the UK mortgage market and mortgage application process.
Experience using mortgage sourcing systems and CRM software.
Understanding of FCA regulations and mortgage compliance.
Experience working within a mortgage brokerage or financial advisory firm.

Personal Attributes

Professional and trustworthy.
Proactive with a positive attitude.
Strong problem-solving skills.
Ability to work under pressure and meet deadlines.
Excellent interpersonal skills.
Adaptable and willing to learn.
Committed to delivering outstanding customer service.

Performance Measures

Accuracy and quality of submitted applications.
Case turnaround times.
Customer satisfaction.
Compliance with FCA and company procedures.
Effective management of mortgage pipelines.
Timely completion of administrative tasks.
Coordinate appointments for Mortgage Advisers where required.
Escalate complex cases or issues to the appropriate adviser or manager promptly.
Support advisers with pipeline management to ensure service level agreements are met.

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support agent jobs in nottingham, eng

Administration Officer

Customer Experience (CX) Advisor

Freelance Property & Administrative Assistant (Self-Employed)

Operations Executive

Customer Operations Executive

Sales Negotiator – Property Auctions (Nottingham)

Reservations Coordinator

2nd Line Support Analyst

Trainee Water Assistant

Lettings Administrator

Property Administrator

Customer Service Executive - Collections

Hybrid Property Consultant

Graduate Business Operations Associate

JUNIOR SALES ADVISOR

Sales Negotiator/Administrator

Estate Agent

JUNIOR SALES CONSULTANT

Sales Validation Advisor (Part-Time)

Contact Centre Agent

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