Client services occupations Work, Jobs in Leamington Spa, War (with Salaries)

Customer Experience Executive
UBT Ltd —Warwick
- £33,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3h
Pre-Implementation Specialist
TrueCommerce —Coventry
- Remote
- Microsoft Office
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Service Support
Fortress Technology (Europe) Ltd —Banbury
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Client Services Representative
Moneycorp —Coventry
- Full-time
- Hybrid work
- Customer service
- Word processing
- English
Client Relationship Executive
Centrick —Birmingham
- £23,250 - £25,250 a year
- Full-time
- In-person
- Communication skills
- Sick pay
Quick apply
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
Client Relationship Assistant
Band Hatton Button LLP —Coventry
- £24,000 - £25,000 a year
- Full-time
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
Client Service & Operations Assistant
First Intuition —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Kinaxia Transport & Warehousing —Rugby
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Transport Customer Services Operator
Maritime Transport —Birmingham
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Customer service
- Supervising experience
- Leadership
Quick apply
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- English
- Communication skills
- Employee assistance programme
Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
14d
Pensions Customer Services Executive
NFP Corp —Bromsgrove
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Annual leave
Account Manager – Strategic Accounts
BELFOR UK Ltd —Tamworth
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
13d
Case Handler
D2S Business Solutions Ltd —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
Customer Success Specialist
Align Technology —Birmingham
- Full-time
- Writing skills
- Bachelor's degree
- No degree
- Employee discount
Quick apply
8d
Registration of Interest Central Services - Commercial
Hiddenwell - Head Office —Moreton-In-Marsh
- Part-time
- Guest services
Quick apply
Driver Partner Experience Executive
Veezu —Solihull
- Full-time
- Communication skills
4d
Client Relationship Advisor
NHSProfessionals —Coventry
- £26,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for client services occupations in leamington spa, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near leamington spa, war

Customer Experience Executive

UBT Ltd -
Warwick

Quick apply

Job details

Permanent | Full-time
£33,000 - £35,000 a year
3 hours ago

Benefits

Free parking
Health & wellbeing programme
Company car
Discounted or free food
Company pension
Private medical insurance
Employee discount
Paid volunteer time
Sick pay
On-site parking

Qualifications

CRM software
Pricing
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Logistics
Business processes
Sales administration
Complaint handling
Relationship management
Customer interaction
Account management
Communication skills
Supply chain customer service

Full job description

UBT is a well-established global business. Our purpose is to equip our customers so that they grow and contribute in a meaningful way to the communities and economies where they live and work. We provide a variety of services to a client base spread across 19 countries in the UK, Europe, North America, Central America and Australia. Our clients are independent family-owned organisations.

In our logistics team , UBT Logistics, we provide comprehensive domestic and international logistics solutions across a wide range of trusted carriers. Our multi-provider approach ensures flexibility, reliability, and cost-effectiveness tailored to each clients unique needs. We take pride in offering a consultative service model—partnering with our customers to understand their business goals and deliver logistics strategies that support growth and long-term success.

We are seeking a proactive and customer-focused individual to join our team, providing exceptional support across customer service and sales administration. In this dynamic role, you’ll be the first point of contact for client enquiries, ensuring a seamless experience from order to delivery, while also assisting with key sales admin tasks as and when required. If you have strong communication skills, attention to detail, and a passion for delivering outstanding service, along with logistics industry experience, we’d love to hear from you!

Role Responsibilities

Manage a portfolio of client accounts and deliver an exceptional customer experience.
Act as the main point of contact for day-to-day account management.
Build and maintain strong client relationships through regular communication.
Process claims and resolve invoice queries efficiently.
Coordinate transactional support with offshore teams.
Deliver responsive customer service to drive satisfaction, retention, and growth.

Processes

Maintain and improve the customer experience when dealing with UBT Logistics clients.
Act as the dedicated day-to-day point of contact for an assigned portfolio of UBT Logistics client accounts, owning the end-to-end relationship.
Manage all inbound client calls and emails, ensuring prompt and effective responses
Host monthly Teams 'check-in' calls (where required) with each client to review service performance, discuss upcoming requirements and strengthen the relationship.
Provide pricing and quotes for customers as and when required.
Address customer concerns/complaints.
Respond to specific customer queries in a timely manner.
Utilise the telephone and electronic communication methods including email and video to regularly communicate with customers.
Process and request new account applications.
Work closely with suppliers to get accounts open in a professional and timely manner.
Follow on-boarding process to ensure smooth transition for new clients.
Maintain oversight of new accounts, monitoring progress and execution through structured spreadsheet tracking.
Provide customers with timely and accurate updates on the status of new account setups.
Support sales with administration tasks where necessary – follow up emails after visits etc.
Act as the liaison between customers and suppliers.
Participate in regular team meetings.
Participate in specific training programmes as required.
Provide feedback and material to management on how processes and procedures could be improved.
Ensure that all activity data is accurately entered and managed within CRM system used by the department.
Carry out administrative tasks as and when required.
Meet monthly KPI’s and performance objectives, both personal and team.

Hours

07:30-16:30 Monday - Friday

Job Types: Full-time, Permanent

Pay: £33,000.00-£35,000.00 per year

Benefits:

Company car
Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Private medical insurance
Sick pay

Experience:

Logistics: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in leamington spa, war

Customer Experience Executive

Pre-Implementation Specialist

Service Support

Client Services Representative

Client Relationship Executive

Customer Support Coordinator

Client Relationship Assistant

Client Service & Operations Assistant

Customer Service Advisor

Transport Customer Services Operator

Customer Liaison Officer

Customer Success Representative – eShepherd

Business Support and Customer Service Specialist

Pensions Customer Services Executive

Account Manager – Strategic Accounts

Case Handler

Customer Success Specialist

Registration of Interest Central Services - Commercial

Driver Partner Experience Executive

Client Relationship Advisor

I want to receive the latest job alerts for client services occupations in leamington spa, war

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected