Manager monday friday Work, Jobs in Leeds, Wyk (with Salaries)

Customer Support Team Manager
Yorkshire Water —Bradford
- £36,774 - £45,774 a year
- Full-time
- Management
- Leadership
- Communication skills
- Free parking
- Annual leave
10d
Regional Facilities Services Manager
Sodexo —Leeds
- £60,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Travel
- Employee assistance programme
Quick apply
3d
Customer Support Partnership Manager
Yorkshire Water —Bradford
- £36,774 - £45,774 a year
- Full-time
- Management
- Leadership
- Communication skills
- Free parking
- Annual leave
10d
Delivery Manager
HM Courts & Tribunal Service —Leeds
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Travel
- Annual leave
- Employee discount
4d
Register Your Interest Regional Facilities Services Manager Opportunities in Leeds!
Sodexo —Leeds
- Full-time
- Hospitality
- Travel
- Contracts
- Employee assistance programme
Quick apply
Transport Site Manager
NEXT —Pontefract
- From £64,836 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Employee discount
5d
Purchasing Manager - Huddersfield – up to £65,000 | Company Vehicle | Fantastic Benefits
Myers Group —Huddersfield
- Up to £65,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
2d
Parts Manager
Vertu Motors —Leeds
- £56,000 a year
- Full-time
- Continuous improvement
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Supported Accommodation Zonal Manager
Restorative Social Care Services —Bradford
- £43,000 - £46,500 a year
- Full-time
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Store Manager
Capital (Hair & Beauty) Ltd. —Leeds
- £29,000 a year
- Weekend availability
- Management
- Sales
- Business development
- Free parking
- Store discount
Quick apply
8d
Business Manager - Yorkshire and the Humber Probation Service - Bradford and Calderdale (Full Time, 1-Year Fixed Term)
HM Prison & Probation Service —Bradford
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
8d
Branch Manager
Travis Perkins —Leeds
- Weekend availability
- Sales
- Communication skills
- Employee discount
10d
Supplier Relationship Manager
Yorkshire Water —Bradford
- £74,000 - £79,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
9d
VacancyTitle: Assistant Care Manager
Housing 21 —Leeds
- £32,240 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Care plans
- Sick pay
Customer Relations Team Leader
Skipton Building Society —Skipton
- £39,300 a year
- Full-time
- Financial services
- Leadership
- Communication skills
- Annual leave
1d
Head of Procurement and Fleet
SBFM —Leeds
- £55,000 a year
- Monday to Friday
- Leadership
- Negotiation
- Free parking
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Work from home
4d
Senior Land and Partnerships Manager
Keepmoat Homes —Leeds
- Full-time
- Negotiation
- Employee assistance programme
- Employee discount
Regional Service Manager
Sodexo —Leeds
- £34,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
13d
Operations Manager
OCS Group —Leeds
- Monday to Friday
- Microsoft Excel
- Management
- Communication skills
3d

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Customer Support Team Manager

Yorkshire Water -
Bradford

Apply Now

Job details

Full-time
£36,774 - £45,774 a year
10 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Management
Business processes
Leadership
Communication skills

Full job description

We currently have an exciting opportunity for a Customer Support Team Manager to join an industry leading Customer Service team working within Loop (Yorkshire Water’s award-winning sister company)

Loop is a contact centre dealing with billing calls for Yorkshire water, they also provide a range of other services to Yorkshire water including income collection & Debt recovery.

This role will operate between 8.00am and 6:00pm Monday to Friday. We offer a hybrid way of working, with a minimum of two days per week based at our Thornbury office in Bradford.

We’re ideally looking for someone to work 37.5 hours a week, but we’re happy to consider applications from colleagues preferring to work part-time hours.

Location: Bradford, Thornbury

What will the role involve?

This role is an exciting opportunity to ensure that customers across the Yorkshire region are accurately accessing the bill support they need. This may be our company bill support schemes; Priority Services, debt help or wider services.

As a Team Manager you will take responsibility for your team's delivery of service standards and individual KPI's. You will develop and implement plans to ensure that a high quality, consistent standard of Customer Service is delivered for customers who require additional support.

You will have an awareness of key business drivers; including the customer license condition commitments, regulatory compliance and the adherence to internal process and procedures. This will include the ability to present and review data for regulatory requirements.

You will have the ability to motivate and inspire your team to meet both business and individual personal objectives. You will ensure effective performance management of your team through coaching, feedback and support.

What responsibilities will you have?

Ensure key business processes, particularly for the delivery of financial support to customers, are effectively, reviewed, monitored and assured to improve business performance.
Responsible for stakeholder and relationship management with Yorkshire Water Regulation and Finance, Yorkshire Water Customer Experience Team, CCWater, WaterUK and other water and utility companies.
Develop and lead key business change programmes to support the business strategic objectives.
Take responsibility for your own and team’s performance and personal development ensuring delivery of key performance indicators.
Contribute to the strategic direction of the financial support offer to Yorkshire Water customers.
Take responsibility for agreeing and communicating key business messages, most notably in relation to affordability and financial support.
Responsible for the management of key operational risks.
Directly responsible for the health and safety of employees and for ensuring that other people, including members of the public, are not endangered by company business activities.

What key skills are we looking for?

For this role you will need to be passionate about financial support for Yorkshire Water customers. You will need to be able to demonstrate attention to detail and have the ability to monitor and assure cross-business processes.

The ideal candidate will have excellent leadership and experience of delivering within a regulated environment. You will have a strong track record of implementing and improving processes.

You will have effective communication and influencing skills and be able to effectively manage stakeholders across all levels, both internally and externally.

Your excellent planning, organisational, motivational and leadership skills will also be essential in achieving targets and ensuring the highest standards of customer service is delivered by your team.

You will be a focused individual with previous people management experience and ideally knowledge of financial support options for customers. You will have a track record for delivering to target and be able to coach and develop your team into delivering results.

What's in it for you?

We offer a salary from £36,774 and progressing up to £45,774 per annum depending on experience.

Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)

A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
Retail savings scheme.

Gym membership discounts, Online GP service, cycle to work scheme, and many more!

Free parking.

Development opportunities in line with the progression plan.

25 days annual leave plus bank holidays – plus an extra 2 wellness days!

Attractive pension scheme (up to 12% company contribution).

Application Process:

If you feel this opportunity is suitable and you match the skills required, then please apply online and complete the application process and submit your CV along with a covering letter to support your application.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

Closing Date: 18th August

Interview Dates: W/C 1st September

Apply Now

Refine Your Search

manager monday friday jobs in leeds, wyk

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Transport Site Manager

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Business Manager - Yorkshire and the Humber Probation Service - Bradford and Calderdale (Full Time, 1-Year Fixed Term)

Branch Manager

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VacancyTitle: Assistant Care Manager

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I want to receive the latest job alerts for manager monday friday in leeds, wyk

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