It support Work, Jobs in Thurlow, Sfk (with Salaries)

IT Assistant
GCB Cocoa UK Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- No degree
- Free parking
- Annual leave
Quick apply
11d
IT Technician - Bury St Edmunds Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
Quick apply
2d
Customer Support Specialist
StackCX LTD —Cambridge
- £25,500 - £35,000 a year
- CRM software
- Customer service
- In-person
Quick apply
1d
IT Service Desk Analyst
Hexcel Corporation —Duxford
- Full-time
- Customer service
- Windows
- Analysis skills
1st / 2nd Line Engineer
Pushforward Secondary Education Ltd —Bury St. Edmunds
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- JavaScript
4d
Digital Operations Assistant
Richard Designs —Ely
- £26,000 - £29,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
IT Service Desk Team Lead
Cambridge Consultants —Cambridge
- Management
- Leadership
- Communication skills
IT Systems Administrator
Inflite Engineering Services Ltd —Stansted
- Full-time
- Organisational skills
- Software development
- IT
Quick apply
Service Desk Analyst
Care UK —Colchester
- IT
11d
Apprentice First Line Digital Support Technician
Inntel Ltd —Feering
- £18,540 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Microsoft Outlook
- CAD
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Azure
- IT
- Employee discount
Associate Deskside Support Engineer
Arm —Cambridge
- £32,500 - £43,900 a year
- Hybrid work
- Windows
- Microsoft Office
- IT
5d
ICT Technician
DK Huxter Ltd —Braintree
- £24,000 a year
- Full-time
- Driving
- Computer networking
- In-person
Quick apply
IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SQL
- Employee discount
- Sick pay
Quick apply
1d
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
IT Systems & Automation Administrator
Coracle Online Ltd —Cambridge
- £35,000 - £38,000 a year
- Full-time
- Salesforce
- Scripting
- APIs
- Free parking
- Health & wellbeing programme
Quick apply
3d
Community IT Champion - 12mth Contract
Charles Burrell Centre Ltd —Thetford
- £40,000 a year
- Temporary
- Customer service
- IT
- Computer skills
- Free parking
Quick apply

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it support jobs near thurlow, sfk

IT Assistant

GCB Cocoa UK Ltd
Sudbury

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
11 days ago

Benefits

Free parking
Annual leave
Company pension
Referral programme
On-site parking

Qualifications

LAN
Windows
Microsoft Office
Firewall
IT support
Computer networking
IT
Communication skills
Active Directory
Time management
Information Technology
VPN

Full job description

We are looking for an enthusiastic and driven IT Assistant to join our team at GCB Cocoa UK. This role would suit a recent graduate or someone looking for their next step in frontline IT support.

You will provide first line and second line technical support across the business, helping to maintain reliable IT services for users. Working alongside the UK and Global IT teams, you will assist with day-to-day support, system administration, device management, cybersecurity initiatives and IT improvement projects.

Required skills and qualifications:

Relevant IT qualification, degree or equivalent practical experience.
Previous IT support experience through employment, apprenticeship or graduate role.
Experience supporting PC hardware, peripherals, basic networking and server infrastructure.

Technical Skills:

Knowledge of Windows OS, Office 365, Active Directory, basic networking
Understanding PC hardware and troubleshooting tools
Experience working with ticketing systems is a plus

Soft Skills:

Strong problem-solving skills
Good communication and teamwork
Customer-oriented and able to multi-task

Key Responsibilities / Core Activities

A. Technical Support

Provide first-level support for desktops, laptops, printers, scanners, mobile devices.
Troubleshoot hardware, software, network and Microsoft 365 issues.
Handle user requests via ticketing system and ensure timely resolution.

B. System & Network Support

Assist in monitoring and maintaining LAN/WAN, Wi-Fi, VPN, and firewall systems.
Support routine network checks and escalate issues when required.
Assist with server monitoring, backup checks, and maintenance.

C. IT Asset Management

Maintain and update IT asset inventory.
Install, configure, and deploy new hardware and software.
Ensure proper documentation and tracking of IT equipment.

D. User Management

Assist in user account creation/modification in Microsoft 365, AD, and applications.
Support onboarding/offboarding (equipment setup, access rights).

E. Security & Compliance

Enforce IT security best practices (password policy, MFA, antivirus, patching).
Perform regular updates and monitoring of security tools.
Report suspicious activities or security incidents.

F. Documentation & Reporting

Maintain IT documentation (SOPs, network diagrams, asset list).
Assist in preparing monthly IT reports and assist with internal audits.

G. Project Support

Assist in IT projects such as upgrades, network expansion, hardware refresh.
Coordinate with vendors and service providers.

Key Working Relationships

Global IT Team
Manufacturing Site Heads of Departments
3rd party vendors and suppliers

Key Competencies / Behaviours for success

Strong communication and stakeholder management skills
Methodical approach to problem solving
Strong time management and prioritisation
Keen to learn and implement innovative solutions in the spirit of continuous improvement

Working Pattern:

08.00 - 17.00, Monday - Friday (1 hour lunch break)

We offer:

Salary Sacrifice Pension Scheme: 5% Employee pension contributions are matched by 5% Employer pension contribution.
23 days annual leave (plus bank holidays), rising to 25 days after 2 years’ service.
Free on-site parking and hot drinks

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Referral programme

Ability to commute/relocate:

Sudbury CO10 7QR: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

it support jobs in thurlow, sfk

IT Assistant

IT Technician - Bury St Edmunds Cluster

1st Line IT Engineer

IT Junior Technical Analyst

Customer Support Specialist

IT Service Desk Analyst

1st / 2nd Line Engineer

Digital Operations Assistant

IT Service Desk Team Lead

IT Systems Administrator

Service Desk Analyst

Apprentice First Line Digital Support Technician

Applications Engineer.

2nd Line IT Engineer

Associate Deskside Support Engineer

ICT Technician

IT Technical Support

IT Support Engineer

IT Systems & Automation Administrator

Community IT Champion - 12mth Contract

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