Client services occupations Work, Jobs in Wilden, Bdf (with Salaries)

Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
8d
Account Manager
Total Utiility Management —Bedford
Customer Support Specialist
Mettler Toledo —Royston
- Communication skills
- Annual leave
Customer Success Account Manager
Return on Investment Ltd —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Customer Service Administrator - Part Time
Education Personnel Management Ltd —Huntingdon
- Part-time
- Human resources
- Tax experience
- School
Quick apply
Customer Care Representative
Givaudan —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
Customer Service Representative
Sensient Technologies Corporation —Milton Keynes
- Microsoft Excel
- ERP systems
- English
13d
Customer Account Manager - Huntingdon
Construo —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Life insurance
Quick apply
Customer Service Administrator
Dawsongroup —Willen
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
Client Operations Executive
Personal Group —Milton Keynes
- £26,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Administration Specialist
DSV —Northampton
- Full-time
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
1d
Customer Experience Specialist - Accounting
Xero —Milton Keynes
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Accounting
Customer Services Advisor
GXO Logistics —Northampton
- £28,393 a year
- Analysis skills
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Client Engagement Executive
Bright Horizons —Northampton
- Full-time
- Marketing
- Data analysis skills
- Travel
- Employee discount
Quick apply
20h
Resident Liaison Officer
United Infrastructure —Dunstable
- Full-time
Quick apply
Customer Care Guide
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- Customer service
- Maintenance
- English
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree

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Client Services Coordinator - Temporary

Ingram Content Group -
Bradwell

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Outlook
GCSE
Microsoft Office
Administrative experience
Clerical experience

Full job description

Company Description

Ingram Content Group (ICG) is hiring for a Temporary Client Services Coordinator to contribute to our Ingram IPS team in based in Milton Keynes. In this role you will work in a team to provide customer service and assistance with orders and inquiries.

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Fixed term contract for 6 months

37.5 hours per week, Monday - Friday

Key Responsibilities:

To respond appropriately and swiftly to orders, admin requests, enquiries, return requests, problems and special requests from clients and customers, accelerating these to team leaders and managers where appropriate.
To ensure all telephone orders for both trade and individual customers are processed accurately within the in-house database as per the Customer’s requirements.
To make judgements upon delivery methods and select the correct option according to the customers’ requirements.
To liaise with other departments within the Company with regards to problematic orders/accounts.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To ensure service level agreements with clients are adhered to and where possible improved upon.
To act as an advocate within Ingram for the service needs and expectations of clients and customers.
To provide accurate information to customers on behalf of the Publisher client relating to title, stock and returns procedures and policies.
Communicate clearly and positively with other departments and colleagues within Ingram about customer and client needs and expectations.
To take responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients and customers including effective management and responses to email and telephone enquiries, ensuring all enquiries have been followed through to completion and customer is kept informed and up-to date until such time enquiry has been resolved.
To participate in Quality Control feedback to other departments in the Company.
To provide order processing support as and when required.

Qualifications

Required Qualifications:

Pass in English and Maths GCSE or Pass in Functional Skills English and Maths
1 year of customer/client services experience

Preferred Skills:

Competent with Microsoft Suite: Excel, Access, Word, and Outlook
Experience with administrative and clerical procedures
Clarity and conciseness in phone and email communication

Additional Information

Perks/Benefits:

Life Assurance
Company Pension Scheme
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Service Awards

Quick apply

Refine Your Search

client services occupations jobs in wilden, bdf

Client Services Coordinator - Temporary

Account Co-Ordinator

Account Manager

Customer Support Specialist

Customer Success Account Manager

Customer Service Administrator - Part Time

Customer Care Representative

Customer Service Representative

Customer Account Manager - Huntingdon

Client Support Advisor

Customer Service Administrator

Client Operations Executive

Administration Specialist

Customer Experience Specialist - Accounting

Customer Services Advisor

Client Planning Advisor

Client Engagement Executive

Resident Liaison Officer

Customer Care Guide

Customer Success Manager

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