Managed services onboarding Work, Jobs in Derby, Dby (with Salaries)

Back Office Support
Yü Group —Nottingham
- £26,228 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Managed Services Team Leader
MHR INTERNATIONAL UK LIMITED —Nottingham
- Management
- Leadership
- Communication skills
- Employee discount
- Referral programme
Commercial Operations Coordinator
The Simulator Company Ltd —Coalville
- £1 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Free parking
Quick apply
5d
Internal Account Manager
Account Managment —Nottingham
- Full-time
- CRM software
- Contracts
- Free parking
Quick apply
Senior Employee Relations Consultant - 14 mth FTC
Experian —Nottingham
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Communication skills
- Annual leave
Quick apply
Supervisor Hair & Beauty
Adel Professional —Derby
- £12.91 an hour
- Part-time
- Management
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Mechanical Systems Design - Aerospace
ALTEN —Derby
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Adult Psychotherapist, Counsellor or Psychologist – harleytherapy.com (Nottingham)
Harley Therapy —Nottingham
Quick apply
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d
Administrator
High Grange School —Derby
- From £25,750 a year
- Part-time
- Human resources
- Recruiting
- Organisational skills
Quick apply
10d
Team Supervisor
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Training & development
- Annual leave
- Employee assistance programme
12d
Customer Co-ordinator
COPE Occupational Health Services Ltd —Nottingham
- £13.53 an hour
- Temporary
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Senior Employee Relations Consultant - 14 mth FTC
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Communication skills
- Annual leave
Plumber – INTERNAL & EXTERNAL APPLICANTS
Derby City Council —Derby
- £34,314 a year
- Full-time
- Plumbing
- Driving
11d
Bid Manager
M Group —Nottingham
- Management
- Business development
- Project management
- Annual leave
11d
Sales Manager
Sales - Urban Playground Holdings —Nottingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
5d
Principal Structural Engineer
AECOM —Nottingham
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Communication skills
12d

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Back Office Support

Yü Group -
Nottingham

Quick apply

Job details

Permanent | Full-time
£26,228 a year
7 days ago

Benefits

Additional leave
Annual leave
Employee assistance programme
Referral programme
Sick pay

Qualifications

Customer service call handling
Stakeholder liaison
Internal department liaison
Numeracy
Customer interaction
Outbound calling
Communication skills

Full job description

Description

Based in Nottingham, we are looking to expand our Onboarding Team within our Operations Department due to continued success & growth and have created an exciting opportunity for Transfers Advisor, ensuring an excellent standard of service is provided and maintained to our Yu Energy customers.

This role requires somebody to have a ‘Can-do’ attitude and transferable skills with a growth mindset. Our company is growing at a rapid pace so it’s an exciting opportunity to join an organisation which can offer a long-term future career.

Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.

What We Need from Yü

Here’s a taste of what you’ll be doing:

Outbound calling newly onboarded customers
Builds strong relationship with other teams across the business
Maintain continuity of work operations by documenting & communicating required actions to management; identifying irregularities in processes & shaping continuing needs
Liaison with non-customer and customer facing teams to handle complex registration enquiries & resolve the enquiry with the customer
Ensure business processes are robust
Provide Solutions to the broad range of written and verbal enquiries raised by customers
Ensure that all customer queries are managed, resolved and closed within agreed timescale
To develop and maintain a good understanding of the systems and processes available to ensure an excellent customer experience
To monitor, action and escalate any issue as appropriate in order to ensure the customer journey is completed in appropriate times & third parties are kept informed of the status of any escalations To create accurate records containing all relevant information to enable requests to be resolved to the timelines and standards required

About Yü

If you have what it takes you could be just what we’re looking for…

Experience within the Energy Industry preferred but not essential
Great communicator – you have first-rate communication and interpersonal skills
Good Organisation - Able to organise own/team workload & plan ahead
Good verbal / numerical skills.
Ambitious – you don’t just want another job, you want a career opportunity
Analytical – naturally curious, immaculate attention to detail
Motivated – you have a “can do” attitude and love to see success
Team player – you enjoy working closely with a team to help them develop • Flexible – you’re a strong team player who can adapt as the role and business develops
Confident in handling written correspondence and inbound/ outbound calls
Requires high standards of accuracy and attention to detail
A right first time and continuous improvement attitude to all internal process and procedures and that of external stakeholders

Yü Come First

We have a wide range of benefits for our employees including:

24 days annual leave + bank holidays
Holiday buy – up to 5 additional days
Day off on your birthday
Employee Assistance Programme
Annual salary review
Learning and development opportunities
Enhanced paternity, maternity and adoption policies
Yü made a difference Awards
3 days additional annual leave if you get married/civil partnership etc.
Appointment allowance
Long service recognition
Refer a friend payment
Company sick pay (subject to length of service)
New modern facilities
Death in service and critical illness cover
Plus, many more

#YUMP

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.

About Yü Group

Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.

Quick apply

Refine Your Search

managed services onboarding jobs in derby, dby

Back Office Support

Managed Services Team Leader

Commercial Operations Coordinator

Internal Account Manager

Senior Employee Relations Consultant - 14 mth FTC

Supervisor Hair & Beauty

Mechanical Systems Design - Aerospace

Adult Psychotherapist, Counsellor or Psychologist – harleytherapy.com (Nottingham)

Technical Support & Customer Success Coordinator

Administrator

Team Supervisor

Customer Co-ordinator

Senior Employee Relations Consultant - 14 mth FTC

Plumber – INTERNAL & EXTERNAL APPLICANTS

Bid Manager

Sales Manager

Principal Structural Engineer

I want to receive the latest job alerts for managed services onboarding in derby, dby

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What We Need from Yü

About Yü

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