Technical support Work, Jobs in New Brighton, Msy (with Salaries)

Technical Support Engineer
Scorpion Automotive —Chorley
- From £26,300 a year
- Full-time
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Technology Technician
Range High School (Southport learning Trust ) —Southport
- From £23,499 a year
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
Quick apply
9d
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply
5d
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Hotel
- Communication skills
- Annual leave
ICT Technician
The Heath Family Trust —Whiston
- £28,142 - £31,022 a year
- Full-time
- Travel
- In-person
- School
Quick apply
10d
Deskside Engineer
Survitec Group Limited —Birkenhead
- Full-time
- Communication skills
- Employee assistance programme
4d
Junior IT Technician
The Heath Family Trust —Whiston
- £26,403 - £26,824 a year
- Full-time
- Travel
- In-person
- School
Quick apply
10d
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
IT & Lab Systems Support Analyst
Accountrivia Ltd —Liverpool
- Full-time
- English
- Computer networking
Quick apply
Internal IT Technician
Datel Computing —Warrington
- £27,500 a year
- Full-time
- SharePoint
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
3d
Technical Support Officer (Environmental Health)
Denbighshire County Council —Rhuthun
- £29,064 - £30,024 a year
- Full-time
4d
Internal IT Technician
Datel —Warrington
- Communication skills
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
AI Coach (Copilot, ChatGPT, Claude, or Gemini)
Correlation One —Liverpool
- Remote
- Software troubleshooting
- Training & development
- AI
IT Systems Support Officer
Progress Housing Group Ltd —Leyland
- £37,364 - £38,684 a year
- Customer service
- SQL
- Communication skills
- Employee assistance programme
- Sick pay
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
4d
Sage Technical Consultant
ITAS —Mold
Finance Officer
ITAS —Mold
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Continuous improvement
- Mentoring
- Computer skills

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Technical Support Engineer

Scorpion Automotive
Chorley

Quick apply

Job details

Full-time
From £26,300 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Stakeholder collaboration
Internet of things
Stakeholder liaison
Mentoring junior staff
CCTV
Ticket management
Internal department liaison
Computer hardware
Staff training
Ticket management systems
Mentoring
Technical support incident logging
Computer networking
Technical writing
Customer support
Multidisciplinary collaboration
Application support
Fault diagnosis and repair
Communication skills
Debugging

Full job description

About the role

AutoM8 is our new platform, and we’re launching it now. This is the first dedicated support hire for it, a standalone Tier 2 role sitting inside the development team, so you learn the platform at its deepest level and stay close to the people building it.

You’ll be the go-to person for resolving customer and internal issues as AutoM8 scales, bridging three groups: the developers building the platform, internal IT and tooling, and our customer-facing support (SDO) team. You’ll start hands-on, setting up vehicle cameras and tracking devices and working through real issues, so you build a genuine, end-to-end understanding of how everything fits together.

What you’ll do

Provide Tier 2 technical support for AutoM8, diagnosing and resolving customer-reported and internal issues across hardware and software.
Set up and configure cameras and connected devices to understand the full deployment lifecycle first- hand.
Triage incoming issues, resolve what you can directly, and escalate genuine platform bugs to the development team with clear, well-documented reproduction steps.
Work alongside Sales to understand customer context and ensure issues are handled smoothly as accounts come on board.
Liaise with internal IT on how AutoM8 should integrate with our internal tools and systems.
Document issues, resolutions, and how-to guidance to build up a knowledge base.
As we scale, help train new support team members.

What we’re looking for (essential)

Proven experience in a technical support role (Tier 2 / second-line or equivalent), ideally in a software or technology environment.
Strong troubleshooting skills across both software and hardware, comfortable getting hands-on with physical devices as well as diagnosing application issues.
Confidence setting up and configuring connected hardware such as cameras, sensors, or IoT/networked devices.
Clear written and verbal communication, with the ability to translate technical detail for non-technical audiences and write reproducible bug reports for developers.
A self-starter who’s comfortable working standalone and defining their own processes in a fast-moving, early-launch environment.
Strong collaboration skills and the ability to work across development, IT, sales, and support teams.

Desirable

Experience supporting a platform or product through its early launch or scale-up phase.
Familiarity with camera systems, CCTV/surveillance hardware, networking, or IoT deployments.
Exposure to internal tooling, integrations, or ticketing/support systems.
Interest in mentoring and training others.

Pay: From £26,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in new brighton, msy

Technical Support Engineer

Technology Technician

Customer Support Technician (1st Line Support)

Junior Support Specialist

ICT Technician

Deskside Engineer

Junior IT Technician

IT Support Engineer

IT & Lab Systems Support Analyst

Internal IT Technician

Technical Support Officer (Environmental Health)

Internal IT Technician

Service Desk Engineer

AI Coach (Copilot, ChatGPT, Claude, or Gemini)

IT Systems Support Officer

IT Support Engineer

Windows Support Engineer - 3rd Line

Sage Technical Consultant

Finance Officer

Senior Technical Support Engineer

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