Service desk coordinator Work, Jobs in Addlestone, Sry (with Salaries)

Information Centre Coordinator
Kingston University —Kingston upon Thames
- £34,007 - £38,379 a year
- Weekend availability
- Management
- Computer literacy
- University
14h
Support Case Coordinator
Vusion —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
8d
Legacy Engagement Coordinator
WWF —Woking
- £31,394 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
- Annual leave
2d
Transport Coordinator
Cencora —Feltham
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Coordinator
HTB Group —London
- £29,000 - £31,000 a year
- Full-time
- Hybrid work
- Salesforce
- Administrative experience
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Service Coordinator
KBO Fire & Security Ltd —Camberley
- £26,000 a year
- Weekend availability
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Treatment Coordinator
Pinn Dental Practice —London
- £12.71 - £14.00 a year
- Part-time
- Hospitality
- Customer service
- Hotel
- Annual leave
Quick apply
Senior Facilities Coordinator
The Millennium Group —London
- £54,000 - £57,000 a year
- Full-time
- Maintenance
- Bachelor's degree
- Business
Quick apply
Sales & Account Support Coordinator
ONNEC Group —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Workplace Coordinator
CBRE —London
- Full-time
- Hospitality
- Front desk
13h
Clinic Receptionist & Operations Coordinator
CORTEXCURE LIMITED —Kingston upon Thames
- From £22,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
2d
Facilities Coordinator
PKF Littlejohn —London
- Full-time
- Front desk
- Annual leave
Data Coordinator
SSP —London
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Help Desk Coordinator
SPOR Group —London
- £22,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Sales Support Coordinator - 12-month - FTC
Cosmic Semiconductor Solutions —Guildford
- CRM software
- Sales
- Customer service
- Annual leave
Quick apply
School Lettings Assistant/Customer Service Assistant
School Space —London
- £12.75 an hour
- 8 hour shift
- Communication skills
- School
- Annual leave
Quick apply
1d
L&D Coordinator (12 Month FTC)
Menzies LLP —Staines-upon-Thames
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Databases
11d
Campaign Coordinator
LEWIS —London
- Social media management
- English
- School
- Referral programme
HR Coordinator
Thames Water Utilites —Reading
- Up to £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Human resources
- Annual leave
2d
Assistant, People Services (9-month FTC)
Bryan Cave Leighton Paisner LLP —London
- Microsoft Word
- Microsoft Outlook
- Computer literacy

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service desk coordinator jobs near addlestone, sry

Information Centre Coordinator

Kingston University -
Kingston upon Thames

Apply Now

Job details

Permanent
£34,007 - £38,379 a year
14 hours ago

Qualifications

Management
Inbound customer enquiry call handling
Computer literacy
Continuous improvement
Client services
Customer support
Customer interaction
Library services

Full job description

As part of the Information Centre team, this Information Centre Coordinator role supports the Information Centre Leadership team to develop and deliver high quality, innovative student-focused first-line Information Centre support services and oversight of library buildings.

The role provides day-to-day supervision of Information Centre services, staff workloads and library buildings and spaces, whilst contributing to a positive team ethos and delivering agreed service and University objectives.

The Information Centre acts as the first point of contact for a variety of student support services across the University, answering with empathy a wide range of student enquiries. The Information Centre Coordinator role also acts as a point of referral for more complex, multi-faceted enquiries taking a proactive approach to supporting members of the team. The role provides support to students who require further generalist advice and guidance, navigating the University’s second line specialist advice services or accessing emergency support.

The Information Centre Coordinator role is also responsible for the day to day supervision of library spaces including opening and closing building as required, managing behaviour and resolving and escalating issues within these spaces. This role is an on-campus position, that requires flexibility to work across all sites as required including some evening and weekends depending on service requirements.

The Person

We are looking for someone who has the ability to proactively supervise and support, direct and coordinate the work of others in a fast-paced customer focused environment. You will have the ability to support colleagues dealing with a large volume of enquiries on a variety of subjects through various channels of communication such as Help Desks, telephones and an enquiry management system.

You must have the ability to communicate effectively for a range of audiences. You will have the ability to show a demonstrable commitment to customer service and continuous service improvement and be able to work as part of a team and contribute positively to the team effort.

You will have an understanding of ‘student hub’ type support services (including Information Centre and Library services) and experience of using and supporting colleagues use enquiry management systems. You will show evidence of being IT literate with the ability to develop in-depth end user expertise. You will also have an understanding of mental health ‘first aid’.

Directorate/Function

The Student Services section provides the University’s first- and second-line services for students incorporating the Information Centre, Library and Learning Services, Course & Student Administration, Student Engagement and Student Life, Health and Wellbeing. Services are designed to be accessible and inclusive of all students, to ensure their enquiries are resolved quickly and support is available to enable them to fully engage with and succeed in their studies.

Further information

There are 2 full time permanent positions (37 hrs per week) with a starting salary of £34,007 per annum.

Interviews are expected to be held on week beginning 31 August 2026.

For informal enquiries, please contact Paolo Zanelli, Head of Information Centre Services.

Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students’ identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

To apply click on ‘Apply Now’. If, for accessibility reasons, you need to apply in an alternative format, please email [email protected] or call the HR Shared Services team on 020 8417 3118.

Apply Now

Refine Your Search

service desk coordinator jobs in addlestone, sry

Information Centre Coordinator

Support Case Coordinator

Legacy Engagement Coordinator

Transport Coordinator

HR Coordinator

Service Coordinator

Treatment Coordinator

Senior Facilities Coordinator

Sales & Account Support Coordinator

Workplace Coordinator

Clinic Receptionist & Operations Coordinator

Facilities Coordinator

Data Coordinator

Help Desk Coordinator

Sales Support Coordinator - 12-month - FTC

School Lettings Assistant/Customer Service Assistant

L&D Coordinator (12 Month FTC)

Campaign Coordinator

HR Coordinator

Assistant, People Services (9-month FTC)

I want to receive the latest job alerts for service desk coordinator in addlestone, sry

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