Client services occupations Work, Jobs in Kincardine, Fif (with Salaries)

Client Development Coordinator
QCS International Ltd —Cumbernauld South
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
3d
Golf Retailer Support Executive
Shot Scope Technologies —Livingston
- From £25,420 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Work from home
Quick apply
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- CRM software
- Salesforce
- Analysis skills
Quick apply
Field Service Representative
Diversey —Edinburgh
- Full-time
- Salesforce
- Continuous improvement
- Financial services
Quick apply
3d
Client Relations Manager - Core Client Relations team
Nucleus Financial Group —Edinburgh
- Customer service
- Microsoft Office
- IT
- Annual leave
Customer Success Manager - Italian Speaker
N-able —Edinburgh
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave
2d
Junior/Graduate Customer Support Accountant
FreeAgent —Edinburgh
- £27,500 - £31,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Accounting
Quick apply
Client Services Coordinator
triSaaS (Hygenisys) —Edinburgh
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Annual leave
Quick apply
11d
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
Quick apply
Client Relations Manager
Nucleus Financial —Edinburgh
- £30,000 - £31,000 a year
- Full-time
- Hybrid work
- Financial services
- Annual leave
Quick apply
Client Services Coordinator
Change Waste Recycling Ltd —Edinburgh
- £26,228 a year
- Full-time
- Customer service
- English
- Organisational skills
- Annual leave
Quick apply
2d
Customer Onboarding Executive
Firefish Software —Glasgow
- £24,000 - £32,000 a year
- Remote
- CRM software
- Recruiting
- Employee discount
- Flexible schedule
Quick apply
4d
Customer Service Specialist
Vegware —Edinburgh
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Flexible schedule
Quick apply
14d
Customer Services Advisor
Hydrasun Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
Client Relations Manager - Key Accounts
Nucleus Financial Group —Edinburgh
- Customer service
- Microsoft Office
- IT
- Annual leave
Customer Success Manager
Wordsmith AI —Edinburgh
- Full-time
5d
Account Executive
Streamline Corporate Ltd —Edinburgh
- £26,500 - £28,200 a year
- Full-time
- Computer literacy
- Continuous improvement
- Data entry
Quick apply
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
5d
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Accounting
Quick apply
Customer Success Manager
Mindbody —Edinburgh
- Remote
- Customer service
- Bachelor's degree
- No degree
Quick apply

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Client Development Coordinator

QCS International Ltd
Cumbernauld South

Quick apply

Job details

Full-time
Up to £28,000 a year
3 days ago

Benefits

Free parking
Additional leave
Company pension
Company events
Employee assistance programme
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Microsoft Office Suite
B2B
Organisational skills
Relationship management
Outbound calling
HubSpot
Communication skills

Full job description

PHSC Academy is looking for a friendly, organised and commercially minded Academy Client Development Coordinator to join our team in Cumbernauld.

This is a varied client services role combining telephone-based client development with course administration and practical support for our face-to-face training. You will be a key point of contact for clients and delegates, helping them choose the right training, converting enquiries into bookings and ensuring they receive a professional and well-organised service throughout.

PHSC Academy provides training across health and safety, food safety, ISO management systems, auditing, risk and compliance. It forms part of PHSC plc, an established provider of health, safety and compliance services to organisations throughout the UK.

What you will be doing

Responding to Academy enquiries by telephone, email, website and CRM.
Understanding clients’ training needs and recommending suitable courses.
Preparing quotations and following enquiries through to a clear outcome and, wherever possible, a confirmed booking.
Making planned outbound calls to existing clients, previous delegates, lapsed contacts and prospective clients.
Identifying opportunities for repeat bookings, additional delegates, related courses and other relevant services.
Managing delegate bookings from the initial enquiry through to joining instructions, attendance, certification and follow-up.
Maintaining accurate client, delegate, course and booking information in HubSpot and other Academy systems.
Preparing course materials, delegate packs, tutor folders and training documents.
Liaising with trainers and awarding bodies, including IOSH and NEBOSH.
Helping to ensure face-to-face courses are properly prepared and run smoothly, including welcoming delegates and arranging materials, equipment and refreshments.
Supporting clients and delegates with changes, transfers, cancellations and general enquiries.

About you

You will have experience in a client-facing customer service, sales administration, account support or telephone-based commercial role.

You will also have:

A confident and professional telephone manner.
The ability to understand a client’s requirements and recommend the right solution.
Experience of following up enquiries, converting opportunities or developing existing client relationships.
Strong organisational skills and excellent attention to detail.
Clear and accurate written communication.
A practical, solutions-focused approach.
Good working knowledge of Microsoft 365, particularly Word, Excel, PowerPoint and Outlook.
Confidence learning and using CRM, course-booking and other business systems.
The ability to work from our Cumbernauld office and provide practical support for face-to-face courses.

Experience within training, education, professional services or another business-to-business environment would be helpful but is not essential. Experience of HubSpot, course administration, learning platforms or working with awarding bodies such as IOSH or NEBOSH would also be an advantage.

What we offer

A salary of £26,000 to £28,000, depending on experience.
A generous holiday allowance that increases with length of service.
An additional paid day off for your birthday.
Enhanced employer pension contributions.
An Employee Assistance Programme, including access to an online GP and confidential wellbeing support.
A supportive approach to maintaining a good work-life balance.
Training and development opportunities.
A lead-referral incentive scheme.
Length-of-service recognition.
Free on-site parking at our Cumbernauld office.
The opportunity to join a friendly, collaborative team within an established UK group.

If you are an organised and client-focused person who enjoys speaking with customers, developing relationships and making sure every detail is taken care of, we would be pleased to hear from you.

Please apply with your CV and a brief covering letter outlining your relevant experience.

Applicants must have the existing right to work in the UK. Please note that we are unable to offer visa sponsorship for this role.

PHSC plc is committed to providing equality of opportunity and welcomes applications from all suitably qualified candidates.

Pay: Up to £28,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in kincardine, fif

Client Development Coordinator

Golf Retailer Support Executive

Service Administrator

Field Service Representative

Client Relations Manager - Core Client Relations team

Customer Success Manager - Italian Speaker

Junior/Graduate Customer Support Accountant

Client Services Coordinator

Client Services Coordinator

Client Relations Manager

Client Services Coordinator

Customer Onboarding Executive

Customer Service Specialist

Customer Services Advisor

Client Relations Manager - Key Accounts

Customer Success Manager

Account Executive

Customer Service Brokerage Support

Service Helpdesk Admin Support

Customer Success Manager

I want to receive the latest job alerts for client services occupations in kincardine, fif

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