Operations officer Work, Jobs in Measham, Lec (with Salaries)

Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- CRM software
- Computer skills
- In-person
Quick apply
14d
Reporting Officer
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Flight Operations Officer
DHL —East Midlands Airport
- 12 hour shift
- Microsoft Word
- Customer service
- Communication skills
1d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Computer skills
- Flexitime
Quick apply
14d
Service Operations Officer
Rolls-Royce —Derby
- Full-time
- Communication skills
- Annual leave
11d
Health, Safety and Maintenance Officer
Howardson Group Ltd —Ashbourne
- £32,000 - £35,000 a year
- Full-time
- Maintenance
- In-person
- Leadership
Quick apply
Community Liaison Officer
Twenty Fifth Avenue Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Public speaking
- Travel
- Conflict management
- Annual leave
Quick apply
13d
Premises Officer
BAM UK & Ireland —Derby
- Monday to Friday
- Electrical experience
- Plumbing
- Organisational skills
- Flexible schedule
Prison Support Officer - Operations
Serco Group —Uttoxeter
- £25,889 - £26,203 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Business and Operations Officer
Loughborough University —Loughborough
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- Analysis skills
- IT
- Free parking
- Annual leave
Day Time Cleaner
Foyle Food Group —Melton Mowbray
- £13.71 an hour
- Full-time
- No experience needed
- In-person
- Time management
- Health & wellbeing programme
Quick apply
1d
Town Clerk
Shepshed Town Council —Loughborough
- £29,540 - £33,699 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
Housing Standards Officer L235
Charnwood Borough Council —Charnwood
- £35,412 - £37,280 a year
- Full-time
- Free parking
- Annual leave
Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
6d
Youth Justice Officer
Staffordshire County Council —Lichfield
- £39,152 - £44,075 a year
- Full-time
- Experience working with children
9d
Able Seafarer
UK Research and Innovation (UKRI) —Attenborough
- £34,623 a year
- Full-time
- Maintenance
- English
- Driving
Market Insight Officer
Loughborough University —Loughborough
- £29,588 a year
- Full-time
- Hybrid work
- University
Operations Assistant - Administration Assistant
Actons Solicitors —Nottingham
- Full-time
- Microsoft Word
- Travel
- Accounting
- Employee discount
- Sick pay
Quick apply
10h
Executive Officer to the Corporate Leadership Team
Nottinghamshire County Council —Nottingham
- Full-time
- Microsoft Office
- Accounting
- IT
Programme Officer
World Habitat —Leicester
- £36,351 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- English
Quick apply

I want to receive the latest job alerts for operations officer in measham, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations officer jobs near measham, lec

Customer Liaison Officer - Collections Department

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent | Full-time
From £29,194 a year
14 days ago

Benefits

Company events
On-site parking

Qualifications

CRM software
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Payment allocation
Retention call handling
Contract renewal support
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Telesales
Computer skills
Customer support
Customer interaction
Account management

Full job description

Join a Growing Business Where Performance Creates Opportunity

Global Telemetrics is the company behind award-winning vehicle security and stolen vehicle tracking brands including SmarTrack and Autowatch UK. As a rapidly growing business, we are committed to delivering exceptional customer service while helping protect thousands of vehicles across the UK.

We are looking for an ambitious, customer-focused Customer Liaison Officer to join our team.

This is an ideal role for someone who enjoys speaking with customers, thrives in a fast-paced environment, works well towards targets and wants to build a long-term career within a growing tech business.

Whilst the role includes managing subscription renewals and outstanding payments, it is much more than a traditional collections position. You'll be responsible for retaining customers, promoting longer-term subscription plans, discussing warranty extensions, identifying vehicle security upgrade opportunities and delivering an outstanding customer experience.

Several members of our team have progressed into senior operational, specialist and sales roles within the business. If you're motivated, eager to learn and looking for an opportunity where hard work is recognised and rewarded, we'd love to hear from you.

Responsibilities and Duties

Manage customer subscription and warranty renewals
Contact customers regarding outstanding payments in a professional and customer-focused manner
Promote longer-term subscription plans and renewal options
Discuss and offer warranty extensions where appropriate
Identify opportunities to upgrade customers to enhanced vehicle security products and services
Build positive customer relationships to maximise customer retention and satisfaction
Handle objections effectively and retain customers who may be considering cancellation
Achieve individual and team KPI targets
Send renewal invitations and pro-forma invoices
Handle inbound customer enquiries via telephone and email
Resolve basic customer service issues and direct more complex enquiries to the appropriate department
Allocate customer payments accurately and maintain CRM records
Complete administration and ad-hoc duties as required
Support wider operational teams when needed

Qualifications and Skills

We're more interested in attitude, ambition and potential than extensive industry experience.

The successful candidate will be:

Confident communicating with customers by telephone and email
Comfortable working to targets and KPIs
Organised and able to prioritise a busy workload effectively
Professional and resilient when handling challenging customer conversations
Customer-focused with a positive attitude
Able to work independently and as part of a team
IT literate and comfortable using CRM systems, email and cloud-based software
Commercially minded with the ability to identify opportunities that benefit both the customer and the business
Possess an excellent telephone manner

Desirable Experience

Experience in any of the following would be advantageous but is not essential:

Customer Service
Customer Retention
Renewals
Account Management
Telephone Sales
Collections
Contact Centre Environments
CRM Systems

Full training will be provided.

Benefits

Competitive salary
Quarterly KPI bonus scheme from day one
Annual company-wide performance bonus
Genuine career progression opportunities
Full training and ongoing development
Potential opportunities to progress into Operations, Customer Success and Sales roles
Company events
On-site parking
28 days holiday including bank holidays

Why Join Global Telemetrics?

At Global Telemetrics, we believe in promoting from within whenever possible.

This vacancy exists because an existing team member has successfully progressed into our External Sales Team, and they are not alone. Several members of our team have developed their careers within the business, moving into senior operational, specialist and commercial positions.

If you're looking for a role where your effort directly impacts your success, where performance is rewarded and where genuine career progression exists, we'd love to hear from you.

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Job Types: Full-time, Permanent

Pay: From £29,194.00 per year

Benefits:

Company events
On-site parking

Ability to commute/relocate:

Coalville LE67 3FH: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 3 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

operations officer jobs in measham, lec

Customer Liaison Officer - Collections Department

Reporting Officer

Flight Operations Officer

Senior Operations Coordinator

Service Operations Officer

Health, Safety and Maintenance Officer

Community Liaison Officer

Premises Officer

Prison Support Officer - Operations

Business and Operations Officer

Day Time Cleaner

Town Clerk

Housing Standards Officer L235

Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off

Youth Justice Officer

Able Seafarer

Market Insight Officer

Operations Assistant - Administration Assistant

Executive Officer to the Corporate Leadership Team

Programme Officer

I want to receive the latest job alerts for operations officer in measham, lec

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected