Receptionist
Oxford Eastgate —Oxford
- £13 an hour
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Part Time Night Receptionist
voco —Oxford
- £14.15 an hour
- Part-time
- Bar
- Hotel
- Front desk
- Employee discount
- Life insurance
Night Receptionist
Estelle Manor —Witney
- £3,000.00 - £33,804.80 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Quick apply
4d
Accommodation Booking Admin
ESS Compass —Swindon
- £14.34 an hour
- Full-time
- Front desk
- Cash handling
- Employee discount
14d
Receptionist - Part-time
Hilton —Towcester
- £12.71 an hour
- Part-time
- Hotel
- Employee stock purchase plan
- Annual leave
10d
Receptionist - Full time
The Bay Tree Hotel, Burford —Burford
- £12 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
4d
Full-time Night Team Member Reception
Hampton by Hilton High Wycombe —High Wycombe
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Free parking
- Store discount
Quick apply
Guest Service Assistant (Nights)
Holiday Inn Reading West —Reading
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Employee discount
Quick apply
11d
Night Reception Team Member - Part Time
Travelodge —Oxford
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Receptionist
The Store Oxford —Oxford
- £27,040 - £32,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
- Referral programme
Quick apply
11d
Receptionist
Cotswold Lodge Hotel —Oxford
- From £13 an hour
- Weekend availability
- Hospitality
- Microsoft Excel
- English
- Free parking
- Employee discount
Quick apply
Night Receptionist
voco —Oxford
- £14.15 an hour
- Full-time
- Bar
- Hotel
- Front desk
- Employee discount
- Life insurance
Guest Service Team Member
Vanbrugh House Hotel —Oxford
- £13.21 an hour
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Hotel Receptionist
Estelle Manor —Witney
- £3,000.00 - £30,804.80 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Quick apply
Hotel Receptionist - Full Time
The Feathers —Woodstock
- Up to £31,000 a year
- Weekend availability
- Hospitality
- Hotel
- Front desk
Quick apply
3d
Guest Service Team Member - Food & Beverage
Vanbrugh House Hotel —Oxford
- £13.21 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
2d
Reception Team Member - Part Time
Travelodge —Bicester
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
2d
Hotel Receptionist
Crazy Bear —Oxford
- Part-time
- Hotel
- Front desk
- Annual leave
- Referral programme
Quick apply
Reception Manager
Old Parsonage Hotel —Oxford
- Full-time
- Bar
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Night Supervisor
AccorHotel —Oxford
- £27 - £28 a year
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
Quick apply

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Receptionist

Oxford Eastgate
Oxford

Quick apply

Job details

Permanent
£13 an hour

Benefits

Employee assistance programme
Employee discount
Referral programme

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Upselling
Front desk
Customer interaction
Cash handling
Communication skills
Hotel front office operations

Full job description

Receptionist

Mercure Oxford Eastgate Hotel

£13.00 per hour

Location Description

Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower.

Job Description

Who are we looking for?

We are on the hunt for an outgoing Receptionist to continue the work of our excellent Front Office team. Sound like you?

If so, you’ll be brimming with the friendliness and warmth that TROO is famous for, and capable of energising our front of house operations with your infectious enthusiasm. You’ll be well-turned out, highly-motivated and brimming with confidence, which you’ll use to go above and beyond in making each guests’ experience truly special.

As you grow in the role, you’ll become a fount of knowledge on the heritage of our unique properties as well as the quality of our food and drink, which you’ll use to keep customers informed and enlightened during their stay.

You’ll be the first and last face many of our visitors encounter, effortlessly reflecting our values of Loyalty, Integrity, Versatility and Excellence. And as you make the role your own, you’ll be nurtured and developed with considered career progression to ensure you flourish within our team.

Key Responsibilities:

Welcome all guests and customers to the hotel with exceptional service, including seamless guest check-in and check-out processes.
Uphold the highest standards of service throughout the guests' stay.
Adhere to hotel and company cash and credit handling procedures, promptly reporting any discrepancies to supervisors or managers.
Stay informed about hotel occupancy to optimise room sales.
Seize commercial opportunities by upselling within the department.
Ensure accurate posting of charges with supporting documentation for guest accounts.
Handle reservations in accordance with company and brand standards.
Contribute innovative ideas for department and hotel enhancement.
Maintain equipment safety and adhere to company guidelines and risk assessments.
Address customer queries or concerns with professionalism and efficiency.
Provide support to guests with inquiries, luggage, and booking services when needed.
Foster positive working relationships with colleagues across the department and hotel.

Qualifications:

Previous experience in a hospitality or customer service role preferred.
Strong communication and interpersonal skills.
Ability to multitask and prioritise tasks in a fast-paced environment.
Proficiency in handling cash and credit transactions.
Knowledge of reservation systems is advantageous.
Commitment to delivering outstanding guest experiences.

Troo Benefits

Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

Quick apply

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Receptionist

Mercure Oxford Eastgate Hotel

£13.00 per hour

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