Customer care coordinator Work, Jobs in Morley, Wyk (with Salaries)

Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
14d
Customer Care Coordinator
Keepmoat Homes —Doncaster
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Private Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
Recruitment Coordinator
NHS Blood and Transplant —Barnsley
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Word processing
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
5d
Private Imaging and Sports Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee assistance programme
Quick apply
Workspace Sales Coordinator
Wizu Workspace —Leeds
- £28,000 a year
- Full-time
- Customer service
- Travel
- Time management
- Employee discount
- Referral programme
Quick apply
10d
Private and Sports Imaging Patient Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Patient Care & Sales Coordinator
Optimed Healthcare Solutions —Halifax
- £13.85 - £16.00 an hour
- Part-time
- Sales
- Customer service
- GP surgery experience
Quick apply
3d
Planning and Support Coordinator (Administration)
Horbury Property Services Ltd —Rotherham
- £23,500 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Senior Workplace Coordinator
Mitie —Doncaster
- Full-time
- Customer service
- Computer literacy
- Analysis skills
Level 3 Apprentice – CEA & Volunteer Coordinator
Oldham Council —Oldham
- £19,116 - £23,340 a year
- Customer service
- Computer literacy
- Databases
- Annual leave
- Employee discount
5d
Customer Care Co-ordinator
BarrattDevelopments —Leeds
- Typing
- Construction experience
- Communication skills
7d
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
HR & Payroll Coordinator (FTC)
Sika —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Patient Coordinator/Receptionist Wakefield WF1
Smart Dental Care —Wakefield
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
11d
Warehouse & Customer Support Coordinator (Part time) - Seville Spain
Apollo Aerospace components —Bierley
- Part-time
- English
- Microsoft Office
- Organisational skills
Quick apply

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Helpdesk & Operations Coordinator

One Space Facilities Management
Leeds

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
14 days ago

Qualifications

Supplier ordering
CRM software
Customer service call handling
Inbound customer enquiry call handling
Facilities management
Administrative support experience
Microsoft Office Suite
Purchase order creation
Appointment booking and call handling
Continuous improvement
Organisational skills
Customer support
Customer interaction
Communication skills
Rota coordination

Full job description

Helpdesk & Operations Coordinator

Location: Leeds (Office Based)
Hours: Full Time
Reports to: Managing Director

One Space Facilities Management is a technology-led commercial maintenance and facilities management company supporting businesses, landlords and managing agents across Yorkshire and the UK.

We don't simply react to maintenance issues, we proactively manage buildings through planned maintenance, compliance management and modern technology to deliver a better service for our clients.

As we continue to grow, we're looking for an organised, proactive and customer-focused Helpdesk & Operations Coordinator to become the centre of our day-to-day operations.

The Role

This is a varied role where no two days are the same.

You will be the first point of contact for clients reporting maintenance issues, ensuring every request is handled efficiently from initial enquiry through to completion.

Working closely with our engineers, subcontractors and Managing Director, you'll coordinate jobs, schedule works, update clients and keep our internal systems organised.

This role is ideal for someone who enjoys solving problems, communicating with people and keeping multiple moving parts under control.

Key Responsibilities

Helpdesk Management

Answer incoming telephone calls and emails.
Log maintenance requests accurately.
Prioritise reactive maintenance issues.
Allocate jobs to engineers or subcontractors.
Monitor progress of all live jobs.
Keep clients updated throughout the process.
Chase outstanding quotations and approvals.
Ensure jobs are completed within agreed timescales.

Scheduling & Coordination

Plan engineer diaries efficiently.
Coordinate subcontractor attendance.
Arrange site access with clients and tenants.
Manage emergency call outs.
Ensure engineers have all required information before attending site.

Administration

Maintain accurate records within our management systems.
Upload job sheets, photographs and reports.
Prepare quotations and client documentation.
Raise purchase orders where required.
Order materials.
Update maintenance schedules.
Support invoicing by ensuring completed jobs contain all required information.

Client Service

Provide regular updates on outstanding works.
Resolve customer queries professionally.
Deliver excellent customer service at every stage.

Operational Support

Assist the Managing Director with daily operational tasks.
Monitor outstanding actions.
Support continuous improvement of company processes.
Help ensure company KPIs are achieved.

What We're Looking ForEssential

Excellent organisational skills.
Strong administrative experience.
Outstanding communication skills.
Ability to prioritise multiple tasks.
High attention to detail.
Confident using Microsoft Office and other software packages.
Comfortable learning new software systems.
Professional telephone manner.
Positive attitude and willingness to take ownership.

Desirable

Experience within facilities management, maintenance, construction or property.
Experience scheduling engineers.
Experience using CRM or job management software.
Knowledge of commercial property maintenance.
Experience dealing with subcontractors.

The Ideal Person

You are someone who naturally enjoys being organised.

You like bringing order to busy environments, communicating with people and making sure nothing gets missed. You remain calm under pressure, enjoy solving problems and take pride in delivering excellent customer service.

You are proactive rather than reactive and are always looking for better ways of doing things.

What We Offer

Competitive salary.
Training and development opportunities.
Supportive working environment.
Opportunity to grow with an ambitious business.
Varied and interesting workload.
A key role within a growing facilities management company.

Why Join One Space?

At One Space Facilities Management, you'll play a vital role in keeping businesses across the UK running smoothly. You'll work with a close-knit team where your ideas are valued, your contribution is recognised, and you'll have the opportunity to develop your career as the business continues to grow.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in morley, wyk

Helpdesk & Operations Coordinator

Customer Care Coordinator

Private Services Coordinator

Recruitment Coordinator

Private Imaging and Sports Services Coordinator

Workspace Sales Coordinator

Private and Sports Imaging Patient Services Coordinator

Patient Care & Sales Coordinator

Planning and Support Coordinator (Administration)

Senior Workplace Coordinator

Level 3 Apprentice – CEA & Volunteer Coordinator

Customer Care Co-ordinator

Customer Account Coordinator

HR & Payroll Coordinator (FTC)

Patient Coordinator/Receptionist Wakefield WF1

Warehouse & Customer Support Coordinator (Part time) - Seville Spain

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