Eye care optical Work, Jobs in Rochdale (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Optical Assistant
Premier Vision Opticians —Bradford
- £26,000 a year
- Weekend availability
- Customer service
- Bachelor's degree
- Driving
- Store discount
- Employee discount
Quick apply
10d
Optical Assistant
Eyecare Oncall —Manchester
- £33,000 a year
- Full-time
- Driving
- Travel
- Organisational skills
- Free parking
Quick apply
Ophthalmic Science Practitioner
Manchester University NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- University
- AI
9d
Patient Advisor
Optical Express Group —Manchester
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
People Assistant
Hakim Group —Darwen
- Full-time
- Human resources
- Free parking
- Employee discount
Internal Communications & Engagement Lead
Bruntwood —Manchester
- £50,000 - £55,000 a year
- Full-time
- Project management
- Annual leave
14d
Optical Assistant
SpaMedica —Manchester
- £25,000 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
13d
Optical Assistant
Hakim Group —Altrincham
- £12.71 an hour
- Part-time
- Employee discount
Mental Health Support Worker - Huddersfield
Care in Mind —Fixby
- £26,227.50 - £27,378.00 a year
- Part-time
- IT
- Communication skills
- Free parking
- Paid training
2d
Experienced Optical Assistant
Artingstall Opticians —Hyde
- From £24,000 a year
- Part-time
- Anatomy knowledge
- Laboratory experience
- Bachelor's degree
- Employee discount
Quick apply
Apprentice Optical Recall Assistant
Eyehut —Bolton
- From £8 an hour
- Part-time
- Customer service
- Organisational skills
- Computer skills
Quick apply
Senior Payroll Specialist
Hakim Group —Darwen
- Full-time
- Microsoft Excel
- Continuous improvement
- IT
Dispensing Optician
Teal Optical —Handforth
- From £30,000 a year
- Part-time
- Anatomy knowledge
- Customer service
- Laboratory experience
- Free parking
- Employee discount
Quick apply
3d
Lab Technician
Specsavers —Stockport
- Up to £12.91 an hour
- Part-time
- Time management
- Employee discount
- Sick pay
14d
Mental Health Waking Night Support Worker - Driver, St Helens
Care in Mind —Denton
- £2,808.78 - £29,709.68 a year
- Part-time
- IT
- Communication skills
- Free parking
- Paid training
2d
Mental Health Support Worker - St Helens, Full UK Manual Licence
Care in Mind —Denton
- £26,227.50 - £27,378.00 a year
- Weekend availability
- IT
- Communication skills
- Free parking
- Paid training
8d
Mental Health Support Worker - Part Time, Stockport
Care in Mind —Stockport
- £26,227.50 - £27,378.00 a year
- Part-time
- IT
- Communication skills
- Free parking
- Paid training
1d
Mental Health Support Worker - West Yorkshire
Care in Mind —Cleckheaton
- £26,227.50 - £27,378.00 a year
- Part-time
- Driving
- IT
- Communication skills
- Free parking
- Paid training
2d
NHS Contracts and Compliance Manager
Hakim Group —Darwen
- Full-time
- Maintenance
- Analysis skills
- Organisational skills

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

eye care optical jobs in rochdale

Optical Assistant - Customer Care Office Based

Optical Assistant

Optical Assistant

Ophthalmic Science Practitioner

Patient Advisor

People Assistant

Internal Communications & Engagement Lead

Optical Assistant

Optical Assistant

Mental Health Support Worker - Huddersfield

Experienced Optical Assistant

Apprentice Optical Recall Assistant

Senior Payroll Specialist

Dispensing Optician

Lab Technician

Mental Health Waking Night Support Worker - Driver, St Helens

Mental Health Support Worker - St Helens, Full UK Manual Licence

Mental Health Support Worker - Part Time, Stockport

Mental Health Support Worker - West Yorkshire

NHS Contracts and Compliance Manager

I want to receive the latest job alerts for eye care optical in rochdale

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