Flight agent Work, Jobs in London, Eng (with Salaries)

AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Cargo Customer Service Agent
Air Canada —London
- Full-time
- English
- Data entry
14d
Ramp Agent
Dnata UK —Gatwick Airport
- Full-time
- Customer service
- English
- Communication skills
19h
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Driving
- Free parking
Quick apply
Reservations & Administration Consultant (Canterbury Travel)
Brooklyn Travel —Northwood
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
Quick apply
3d
Financial Accountant
Topdeck Travel Ltd —London
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee assistance programme
Quick apply
Logistics Manager
Opus Provisions —London
- From £40,000 a year
- Full-time
- Customer service
- English
- Business development
- Free parking
- Relocation assistance
Quick apply
8d
Growth Lead - CRM & Lifecycle
Dex —London
- Full-time
- Hybrid work
- IT
Quick apply
Site Reliability Engineer
IRTISH Consulting Pte Ltd —London
- Up to £400 a day
- Temporary
- Continuous improvement
- In-person
- AI
Quick apply
9d
Head of Performance Marketing
Teya —London
- Full-time
- AI
- Annual leave
- Life insurance
Technical Product Manager
Dragonfly —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Software development
- Annual leave
Quick apply
Enterprise AI Architect
T. Rowe Price —London
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- Engineering
Principal Software Engineer / Principal AI Engineer
RELX —London
- Full-time
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
- Employee discount
Mission Software Engineer
Anduril Industries —London
- Full-time
- Travel
- Software development
- School
Quick apply
Senior Mission Software Engineer
Anduril Industries —London
- Full-time
- Travel
- Software development
- School
Quick apply
Office Agent
Worldwide Flight Services —Heathrow
- £32,865.92 - £46,817.00 a year
- Full-time
- Computer literacy
- English
- Data entry
- Employee assistance programme
Quick apply
3d
Office Agent
Worldwide Flight Services —Heathrow
- £32,865.92 - £46,817.00 a year
- Full-time
- Computer literacy
- English
- Data entry
- Employee assistance programme
Quick apply
3d
VIP Travel Consultant, Media & Entertainment
BCD Travel —London
- Weekend availability
- Remote
- English
- Hotel
- Communication skills
- Annual leave
9d
Jules Verne - Touring Sales Specialist
DERTOUR UK —London
- From £28,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Travel Planner Specialist
Strata —London
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
- Annual leave
Quick apply

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AIRPORT DUTY OFFICER - LONDON

Gulf Air -
London

Apply Now

Job details

Qualifications

Aviation passenger services
Add-on sales

Full job description

Main Objectives

To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures.

Main Duties
1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard.

2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies.

3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc.

4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges.

5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers.

6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff.

7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays.

8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract.

9. Ensure strict adherence of company safety and security standards.

10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded.

11. Ensure that staff on shift, wear company uniform to the required standard.

12. Ensure that adequate stock level of all stationery and supervises distribution there of.

13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff.

14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc…

15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting.

16. Monitor catering figures and update catering unit well ahead to prevent wastage.

17. Carry out any other tasks or duties as assigned by Airport Manager.

18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue.

19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis.

20. Monitor the ramp activities.

21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.

Experience
Minimum 5 years of relevant experience.

Qualifications

Ordinary National Diploma or equivalent.

Apply Now

Refine Your Search

flight agent jobs in london, eng

AIRPORT DUTY OFFICER - LONDON

Cargo Customer Service Agent

Ramp Agent

Ramp/Baggage Agent

Reservations & Administration Consultant (Canterbury Travel)

Financial Accountant

Logistics Manager

Growth Lead - CRM & Lifecycle

Site Reliability Engineer

Head of Performance Marketing

Technical Product Manager

Enterprise AI Architect

Principal Software Engineer / Principal AI Engineer

Mission Software Engineer

Senior Mission Software Engineer

Office Agent

Office Agent

VIP Travel Consultant, Media & Entertainment

Jules Verne - Touring Sales Specialist

Travel Planner Specialist

I want to receive the latest job alerts for flight agent in london, eng

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