Patient access occupations Work, Jobs in Chippenham, Wil (with Salaries)

Senior Community Health Navigator
HCRG Care Group —Chippenham
- £27,674 - £30,557 a year
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
- Employee discount
Quick apply
7d
Dermatology Co-ordinator
Cotswold Surgical Partners —Swindon
- £13.75 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
5h
Booking Coordinator - Endoscopy
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,760 - £27,476 a year
- Part-time
6d
Switchboard Operator
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,272 a year
- Full-time
3d
MDT Patient Tracker
Bristol NHS Foundation Trust —Bristol
- £24,937 - £26,598 a year
- Part-time
- Databases
- Organisational skills
- Communication skills
- Annual leave
2h
Health Navigator
Montpelier Health Centre —Bristol
- £13.24 an hour
- Full-time
- Computer literacy
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
Patient Administrator (Bank)
Circle Health Group —Swindon
- £12.71 an hour
- Part-time
- Hospital
- Computer literacy
- Administrative experience
- Annual leave
Patient Service Executive
CARE Fertility —Bath
- £21,576.10 a year
- Part-time
- Administrative experience
- Communication skills
- Time management
- Annual leave
- Employee discount
10d
Front of House Coordinator / Chiropractic Assistant (Multi-Site)
Willow Chiropractic —Patchway
- Up to £27,500 a year
- Overtime
- Front desk
- In-person
- Paid training
- Health & wellbeing programme
Quick apply
12d
Administrator
HCRG Care Group —Trowbridge
- £25,500 - £27,098 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Employee discount
Quick apply
10d
Lead Health Navigator
Montpelier Health Centre —Bristol
- £14.43 an hour
- Full-time
- Microsoft Excel
- Management
- Customer service
- Annual leave
Quick apply
Reablement Lead Assistant
Brunelcare —South Gloucestershire
- £26,661.79 a year
- Full-time
- Data entry
- IT
5d
Antenatal Clinic Administrator
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Front desk
10d
Booking Coordinator - Dermatology Department
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,760 - £27,476 a year
- Full-time
4d
Discharge and Flow Senior Coordinator
HCRG Care Group —Bath
- £27,674 - £30,557 a year
- Weekend availability
- Microsoft Outlook
- Management
- Hospital
- Employee discount
Quick apply
14d
Care Navigator
Armada Family Practice —Bristol
- From £12.71 an hour
- Part-time
- Data entry
- EMR systems
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
13d
Service Coordinator
Smokefree Bristol —Bristol
- £30,000 - £32,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
13d
Community Health Navigator
HCRG Care Group —Bath
- £25,500 - £27,098 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Employee discount
Quick apply
7d
Receptionist / Administrator Chew Medical Practice
Chew Medical Practice —Bristol
- Part-time
- Front desk
- IT
Clinic Coordinator
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Communication skills
- Annual leave
10d

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Senior Community Health Navigator

HCRG Care Group -
Chippenham

Quick apply

Job details

£27,674 - £30,557 a year
7 days ago

Benefits

Company pension
Employee discount

Qualifications

Staff recruitment procedures (Human resources)
Microsoft Outlook
Operations management
SystmOne
GCSE
Microsoft Office Suite
Performance management
Databases
Administrative experience
Supervising experience
Team management
Human resources
Recruiting
Interviewing
NVQ
Typing
Training & development
Datix
Leadership
Medical terminology
Communication skills
Rota coordination

Full job description

Job Introduction

Make a Real Impact at the Heart of Adult Community Services

We are looking for an experienced, motivated, and people-focused Senior Community Health Navigator to join our BSW (Bath & North East Somerset, Swindon & Wiltshire) Adult Community Services team.

This is an exciting opportunity to take on a leadership role within a busy and dynamic service, supporting the day-to-day operational management of our Community Health Navigator and Administration Team. You will play a key role in ensuring the delivery of a high-quality, responsive service that supports patients, colleagues, and partners across Adult Community Services.

If you are an organised and proactive individual with excellent communication skills and a passion for supporting others, we'd love to hear from you.

Why apply?
This is a great opportunity to develop your leadership skills, gain valuable management experience, and make a meaningful difference to the delivery of adult community services. You’ll be part of a supportive team, with the chance to shape how the service operates and further your career progression within the organisation.

Base

The role is primarily based at Jenner House, Chippenham, Wiltshire, SN15 1GG, and operates on a hybrid working model. You will be required to travel across the BSW area as part of the role.

Please note: Applications from candidates who have previously applied for this role will not be considered and should not reapply.

What You'll Be Doing

Oversee the day‑to‑day management of the Adult Administrator and Community Health Navigator SPA workforce, ensuring effective rotas are in place and adapted as needed to maintain full service cover
Work in line with guidelines and protocols, collaborating closely with clinical colleagues to support safe and effective service delivery
Develop, review and maintain robust processes for the adult administration function to support operational efficiency
Lead on the recruitment of administration staff, including shortlisting, interviewing, induction and ongoing training
Maintain oversight of HealthRoster, ensuring accurate completion and booking of bank shifts where required
Manage telephony performance, referral management and scheduling of clinical appointments on SystmOne, ensuring patients are seen within contracted waiting times
Provide direct line management to the administration team in line with HR policies, including one‑to‑ones, appraisals, performance management and staff development
Ensure clear, timely communication across the administration team and maintain strong working relationships with clinicians and managers
Contribute to BSW Adult SPA team meetings, Datix investigations and the embedding of learning into team processes
Prepare and summarise data to support reporting and service improvement
Act as a friendly, professional first point of contact for service users, handling sensitive and confidential information with empathy and discretion
Work flexibly and provide cover for colleagues when required, undertaking additional duties as delegated by the line manager

Please see job description attached for full details of the role.

Package Description

As a Senior Community Health Navigator, you’ll be part of our valued team at HCRG Care Group. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

A salary of £27,674 - £30,557 FTE with access to our group pension
Free tea, coffee and milk at your base location
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

Essential

GCSE (A-C) or equivalent in Maths and English
Supervisory or line management qualification or equivalent experience (e.g. NVQ Level 4)
At least 2 years’ administrative experience, including direct line management
Strong IT skills, with working knowledge of Microsoft Office (Outlook, Word, Excel) and accurate keyboard skills
Excellent communication, organisation and planning skills, with the ability to prioritise in a busy environment
Ability to work effectively as part of a team, using discretion and maintaining confidentiality

Desirable

Experience within adult health or social care
Knowledge of medical terminology and clinical systems/databases
Experience of minute taking and wider office procedures

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Quick apply

Refine Your Search

patient access occupations jobs in chippenham, wil

Senior Community Health Navigator

Dermatology Co-ordinator

Booking Coordinator - Endoscopy

Switchboard Operator

MDT Patient Tracker

Health Navigator

Patient Administrator (Bank)

Patient Service Executive

Front of House Coordinator / Chiropractic Assistant (Multi-Site)

Administrator

Lead Health Navigator

Reablement Lead Assistant

Antenatal Clinic Administrator

Booking Coordinator - Dermatology Department

Discharge and Flow Senior Coordinator

Care Navigator

Service Coordinator

Community Health Navigator

Receptionist / Administrator Chew Medical Practice

Clinic Coordinator

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