Operations officer Work, Jobs in Defford, Wor (with Salaries)

Homelessness officer
Redditch Borough Council —Redditch
- £32,061 - £40,777 a year
- Call to connect
- Customer service
- Employee assistance programme
- Employee discount
12d
Health and Safety Officer
GB Group —Hereford
- Up to £30,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Event Production Support Officer
Civic Recruitment Limited —Bromsgrove
- £17.91 an hour
- Temporary
- Hybrid work
- Organisational skills
- Computer skills
- Communication skills
Quick apply
Chief Executive Officer (CEO)
The Hope Centre —Bromyard
- £50,000 - £55,000 a year
- Full-time
- Management
- Leadership
- Free parking
- Work from home
Quick apply
4d
Finance Officer (Fees)
Cheltenham College —Cheltenham
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
4d
PA to Chief Operating Officer
Let's Talk Well —Mitcheldean
- From £13.65 an hour
- Part-time
- In-person
- Free parking
- Sick pay
Quick apply
People Operations Officer - The Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Travel
- Human resources
- Recruiting
- Annual leave
Category manager - Dental Plan
PortmanDentex —Cheltenham
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Communication skills
- Employee assistance programme
Quick apply
Health Safety and Facilities
Gordon Moody —Redditch
- £22,800 - £43,000 a year
- Part-time
- Continuous improvement
3d
Housing Options Assistant
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £21,578.70 a year
- Part-time
- Microsoft Word
- Organisational skills
- Communication skills
- Free parking
- Annual leave
9d
Training Manager
Listening Post Counselling & Training —Cheltenham
- £15 an hour
- Part-time
- Hybrid work
- Team management
- Human resources
- Recruiting
Quick apply
Events Security Officer
West Guardian Solutions —Gloucester
- £12.71 - £15.00 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
7d
Investment Operations & Executive Business Partner – Cheltenham
Attivo Investments —Cheltenham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- AI
- Work from home
Quick apply
9d
Logistic Assistant
Gloucestershire County Council —Gloucester
- £26,403 - £27,694 a year
- Hybrid work
- English
- Warehouse experience
- Free parking
- Annual leave
Electrician
A Shade Greener Maintenance LTD —Gloucester
- £39,470 a year
- Full-time
- Maintenance
- Databases
- Analysis skills
Quick apply
Security Officer
Securitas UK —Gloucester
- £13.45 an hour
- Weekend availability
- First Aid Certification
- Communication skills
- Employee discount
Quick apply
3d
Security & Information Officer
ESS Compass —Birmingham
- Communication skills
- Employee discount
1d
Security Shift Leader
ABM UK —Tewkesbury
- £15.50 an hour
- Full-time
- Recruiting
- Organisational skills
- Guest services
- Employee discount
Quick apply
Retail Area Support Officer
OCS Group —Stratford-upon-Avon
- £13.10 an hour
- Weekend availability
- Customer service
- Travel
- Conflict management
Senior Arboricultural Consultant
Acorn Environmental Management Group —Redditch
- £30,000 - £35,000 a year
- Business development
- Bachelor's degree
- Continuous improvement
- Annual leave

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operations officer jobs near defford, wor

Homelessness officer

Redditch Borough Council -
Redditch

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Job details

£32,061 - £40,777 a year
12 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Experience working with individuals experiencing homelessness
Legal research
Tenancy sustainment support
Customer interaction

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

Manage a wide range of cases, whilst wholeheartedly and positively to professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
Provide enabling and supportive customer services that are firmly focused on the prevention and / or relief of homelessness and recovery from abuse.
Throughout the applicant’s journey through the service ensure, that all housing solutions are discussed, planned, understood and agreed through a regularly reviewed Personal Housing Plan (PHP) and risk assessment, so that expectations of all stakeholders to the case are clearly managed, and that any package of solutions is suitable and sustainable.
The role is a career graded post, your grade will be determined based on your knowledge, qualifications and experience.

Key Requirements

Grade 6

Where relief is required, work diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with and assistance to the Housing Solutions Team to ensure that the applicant is practicably and financially supported ready for any allocation, and that temporary accommodation placements, and storage of goods, are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
As an integral part of a professional homelessness team, operate a compassionate, empathetic and respectful, yet fair and equitable service that has upmost regard for peoples’ individual vulnerabilities and circumstances.
Provide advice in support of victims finding solutions to retain their existing accommodation, or secure alternative safe accommodation to prevent homelessness, including negotiating and mediating with landlords, families, agents and partner agencies, and using various initiatives and partnerships.

Grade 7

Take the lead and have oversight of referrals, escalations and allocations of prevention and relief cases by less experienced Officers, providing good, clear technical advice and guidance,so that cases are managed with a firm focus on prevention,negotiation,mediation and using various initiatives and partnerships in operation to fully achieve objectives.
Provide customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personalized housing plans.
Manage and support less experienced staff with unanticipated demand through emergencies and making decisions in sometimes complex situations.
Where a prevention/relief/main duty is required,that you carry out and support your colleagues to ensure that all work is carried out diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with the Housing Solutions Team to ensure that the applicant is ready for any allocation,and that temporary accommodation placements, and storage of goods,are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Monitor colleagues with your case loads and casework,ensuring that you are diligently working thorough through the stages of homelessness, researching,interpreting and applying various legislative frameworks, case law,policy and practice to come to autonomous statutory decisions that will reduce and withstand statutory review and regulatory / legal challenge.

Skills & experience

Grade 6

Minimum Level 2 qualifications related to homelessness practice. Have, be working towards, or willing to work towards a level 3 qualification related to homelessness practice.
At least 1 years demonstrable experience working in the homelessness or social housing sector, or other relevant customer facing service, demonstrating transferable skills or lived experience

Grade 7

A minimum level 3 qualification related to homelessness practice.
At least 2 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housing sector

Additional Information

The Councils offer a range of staff benefits:

local government pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Closing date for receipt of completed applications: 30 August 2026 (Midnight)

What next

Need further information? please contact Sandra Hartles (recruiting manager) on 01527 534069 or email [email protected] or email [email protected]

If this role interests you please use the 'Apply Now' button

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

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Refine Your Search

operations officer jobs in defford, wor

Homelessness officer

Health and Safety Officer

Event Production Support Officer

Chief Executive Officer (CEO)

Finance Officer (Fees)

PA to Chief Operating Officer

People Operations Officer - The Jockey Club Experiences

Category manager - Dental Plan

Health Safety and Facilities

Housing Options Assistant

Training Manager

Events Security Officer

Investment Operations & Executive Business Partner – Cheltenham

Logistic Assistant

Electrician

Security Officer

Security & Information Officer

Security Shift Leader

Retail Area Support Officer

Senior Arboricultural Consultant

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