E commerce manager Work, Jobs in Dodworth, Syk (with Salaries)

Senior Customer Service Coordinator
The Gym King —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Free parking
- Profit sharing
Quick apply
11d
Assistant Warehouse Manager
Gear4Music —Sherburn in Elmet
- £35,000 - £40,000 a year
- Overtime
- Management
- Warehouse experience
- Leadership
- Free parking
- Employee assistance programme
Warehouse Team Manager
Tate & Lyle Sugars —Normanton
- Full-time
- Microsoft Excel
- In-person
- Leadership
Quick apply
Piercer
Monica Vinader —Leeds
- Travel
Quick apply
10d
Warehouse Team Leader
Great Bear —Chesterfield
- £26,734.50 a year
- Full-time
- Supervising experience
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Solutions Architect
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
- Employee discount
Catering Marketing Manager
Bestway Group —Bradford
- Full-time
- Management
- Sales
- Presentation skills
- Annual leave
Quick apply
Automation Maintenance Engineer
Royal Mail Group —Leeds
- 12 hour shift
- Programmable logic controllers
- Travel
- Annual leave
Assistant Manager - Meadowhall, Hollister
AFH STORES UK LIMITED —Sheffield
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Assistant Manager - Trinity Leeds, Hollister
AFH STORES UK LIMITED —Leeds
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Sales and Marketing Manager
The Next Tier Group Ltd —Wombwell
- £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
10d
Brand & Content Manager
Superior Wellness Limited —Chesterfield
- Full-time
- Management
- Sales
- Mentoring
- Free parking
- Employee discount
Quick apply
Data Activation Executive
DFS —Doncaster
- SQL
- Analysis skills
- APIs
- Employee assistance programme
- Employee discount
Quick apply
10d
Marketing Coordinator
Barwick Bathroom Distribution Llp —Bradford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Sales
- Marketing
- Free parking
- Annual leave
Quick apply
11d
Creative Strategist (Performance Marketing)
Soar With Us —Leeds
- £40,000 - £54,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
Quick apply
FP&A Manager
Drive Medical —Halifax
- Full-time
- Microsoft Excel
- ERP systems
- Presentation skills
- Free parking
- Annual leave
Quick apply
10d
Onboarding & Customer Service Administrator
Cloud9 Fulfilment —Sheffield
- £24,420 - £28,000 a year
- Full-time
- English
- Administrative experience
- In-person
- Free parking
Quick apply
9d
Corporate Business Development Manager – Payment Consultant
CRS Ltd —Leeds
- Sales
- Communication skills
- Negotiation
AI Engineer
Bumper —Sheffield
- Full-time
- Hybrid work
- Analysis skills
- AI
- Python
- Annual leave
3d
George.com Activity Planning Assistant
ASDA —Leeds
- Full-time
- Microsoft Powerpoint
- Organisational skills
- In-person
- Free parking
- Store discount
5d

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e commerce manager jobs near dodworth, syk

Senior Customer Service Coordinator

The Gym King
Leeds

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Free parking
Casual dress
Profit sharing
Cycle to work scheme
Work from home
Discounted gym membership
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Microsoft Excel
Management
Customer service
Complaint handling
Communication skills
Time management

Full job description

Senior Customer Service Coordinator

Customer Service

Customer Service Manager

Leeds (Colton) 2mins from Junction 46 – M1, 20mins from Leeds Station.

Dependant on experience

Our background and your main purpose…

Gym King was founded in 2015 and has grown from ‘bedroom brand’ to a leading athleisure company with £26m sales in the most recent financial period, available in 1,000 retail stores and online at thegymking.com. A highly entrepreneurial business driven as a tight, fast-moving SME.

Gym King believes that we are all fighting for something and that something can be achieved with the right mindset and self-belief. We believe that it is not just our products which set us apart, but also our people and we have an ambition to build a team of the most talented individuals in our industry.

The Role

The ideal Candidate will be passionate, enthusiastic, and hardworking with an eye for detail. You will be driven by a love for brand, product, and service to its customers. The successful candidate will be a strong team player who thrives from working in a fast-paced environment, a dynamic individual with a strong work ethic.

What you will be doing:

· Deliver exceptional customer service to a diverse portfolio of wholesale customers, including Key Accounts, Marketplaces, and Independent Retailers. Deliver excellent customer service to Ecomm customers and work with relevant teams.

· Act as the second point of contact for the Customer Service team, supporting the Customer Service Manager with day-to-day operations.

· Monitor daily workflows to ensure service levels and business KPIs are consistently achieved.

· Provide leadership and operational support by covering the Customer Service Manager during periods of absence, covering and holding meetings as required, creating daily/ weekly/ monthly reports, liaising with senior team.

· Manage customer order books to ensure monthly and annual sales targets are achieved, including:

· Create, monitor and maintain customer orderbooks – create orders, update stock and order line status

· Update stock availability weekly

· Manage Imagery to individual account requirements

· Planning order fulfilment with the Distribution Centre to meet agreed delivery schedules.

· Provide regular orderbook updates to customers

· Provide accurate weekly/ monthly figures to CS Manager

· Support customer accounts and Sales Team with ad hoc queries

· Support Independent accounts as and when needed

· Work across multiple IT systems to ensure orders as processed and queries resolved for Wholesale (Key Account, Marketplaces and Independent retailers).

· Build strong relationships with your accounts and internal teams with regular meetings.

· Work cross functionally to ensure we are constantly providing best in class customer service experience for both retail and e-commerce customers.

· Identify opportunities to improve customer service processes, recommending and implementing where appropriate.

· Maintain training documentation and train new colleagues, manage temp staff during peak periods.

· Produce and manage reporting to manage and track customer and business target performance.

Key Skills & Experience

4 or more years office-based customer service or Internal Account Administration experience.
Excellent communication and teamwork skills
Strong customer service, query and complaint handling skills via email/phone/ webchat
Ability to work cross functional on wholesale account and e-commerce
Take ownership of task from inception to conclusion
Ability to multi-task and meet deadlines in a fast paced environment
A highly organised self-starter with excellent attention to detail and time management skills.
Resilient with good problem-solving skills.
Strong excel skills are essential.

Gym King values:

Fearless
Focussed
Driven
Resilient
Team Player

The successful candidate will demonstrate behaviours that are aligned to these values.

Benefits

Salary commensurate with experience
25 days holiday (plus bank holidays) option to ‘buy’ up to 2 extra days – pro rata’d for the duration of the contract)
Free onsite parking
Relaxed and friendly working environment
50% Gym King discount for staff, friends & family
10 days sick pay (after completion of probationary period)
Hybrid working (1 day a week work from home, usually on a Tuesday or Wednesday)
Health Cash Plan (after completion of probationary period)
GK profit related bonus scheme
Flexible start (between 08:00-10:00) & finish (between 16:00 – 18:00) times
Staff shop with heavily discounted sample Gym King products
Cycle to Work
Fully paid for annual staff party

Working hours: Due to the nature of this role, the hours will be full time (37.5 hours per week) Monday-Friday, although a flexible approach is required.

Location: This role is based at Unit 6 Temple Point, Bullerthorpe Lane, Colton, Leeds LS15 9JL. 2 minutes off the M1 J46.

Benefits:

Casual dress
Cycle to work scheme
Employee discount
Free parking
Gym membership
On-site parking
Profit sharing
Sick pay
Work from home

Ability to commute/relocate:

Leeds LS15 9JL: reliably commute or plan to relocate before starting work (required)

Application question(s):

What salary are you seeking?

Experience:

Customer service: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

e commerce manager jobs in dodworth, syk

Senior Customer Service Coordinator

Assistant Warehouse Manager

Warehouse Team Manager

Piercer

Warehouse Team Leader

Solutions Architect

Catering Marketing Manager

Automation Maintenance Engineer

Assistant Manager - Meadowhall, Hollister

Assistant Manager - Trinity Leeds, Hollister

Sales and Marketing Manager

Brand & Content Manager

Data Activation Executive

Marketing Coordinator

Creative Strategist (Performance Marketing)

FP&A Manager

Onboarding & Customer Service Administrator

Corporate Business Development Manager – Payment Consultant

AI Engineer

George.com Activity Planning Assistant

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