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Head of E-Commerce

The Langham London -
London

Quick apply

Job details

Full-time

Benefits

Company pension
Canteen
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Hospitality
Adobe Dreamweaver
Adobe Photoshop
Social media marketing
Fireworks
Adobe Creative Suite
HTML

Full job description

Head of E-Commerce

Sales & Marketing - Revenue

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Head of E-Commerce to join our talented Sales and Marketing team.We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of Head of E-Commerce, your key focus will be to:

look after website development: devise strategies, track conversion rates, oversee all content, maximise our positioning on sites
own all performance channels (Google, Facebook, display, retargeting etc.) and collaborate with third-party websites
plan and design, manage trigger campaigns, co-ordinate and manage data capture, maintain clean segmented database
manage the relationship with third-party websites, and support Director of Revenue Management in updating rates and inventory allocations, always ensuring rate parity is maintained
lead a team of two professionals
plan and control digital marketing budgets, circulate reports to relevant departments and use Adobe and Google Analytics

Do you have? -

previous experience in an E-Commerce role, at a similar level
previous experience of hotels and hospitality
working knowledge of Adobe Creative Suite (Dreamweaver, Photoshop, Fireworks), Web Languages (HTML), Google and Adobe Analytics
previous experience of social media advertising
previous experience of leading and managing small- to mid-size sales teams

YOUR BENEFITS

Financial Wellbeing

Discretionary Service Charge
28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
Access to Wagestream – a salary advance benefit
Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
Discounted accommodation at The Langham, London for you and your family
Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
Up to £750 Recommend a Friend referral bonus
Seasonal Travelcard loan
Level 1 Health Cash Plan with Simplyhealth
Company pension plan
Life insurance
Discounts in various high street and online shops

Mental Wellbeing

Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
2 staff parties per year and several colleague social and community events
Access to the Employee Assistance Programme by Hospitality Action (24/7)
Access to Qualified Mental Health First Aiders on site
Most Valued Colleague of the Month and Year Awards
Long Service Awards

Physical Wellbeing

Free meals on duty in our Staff Restaurant
Uniform supplied and laundered or if non-uniform colleague, a complimentary valet se

Quick apply

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