Manager customer Work, Jobs in Swindon, Eng (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Microsoft Office
- IT
Quick apply
Head of Sales
The Ramsbury Brewing and Distilling Company Ltd —Marlborough
- £47,500 - £52,500 a year
- Full-time
- CRM software
- Business development
- Employee discount
- Sick pay
Quick apply
12d
MRC Head Office - Operations Officer
UK Research and Innovation —Swindon
- £30,895 a year
- Part-time
- Microsoft Office
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
13d
Vehicle Service/After-Sales Manager
National Van Sales —Swindon
- £40,000 - £60,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
3d
Sales/Business/Transactions Manager
Sytner —Swindon
- Weekend availability
- Communication skills
- Employee discount
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
Sales & Projects Manager
Timberpride Ltd —Tetbury
- £35,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
5d
Brand and Marketing Manager ( Customer Experience )
Shibumi —Stroud
- £30,000 - £36,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
8d
Shop Assistant Manager
Reeve the baker Ltd. —Amesbury
- From £29,900 a year
- Weekend availability
- Management
- Merchandising
- Supervising experience
- Store discount
- Employee discount
Quick apply
Used Car Sales Manager
Marshall Motor Group —Swindon
- Weekend availability
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
7d
Lead Administrator-DEF Academy Services
Serco Plc —Swindon
- £26,109.58 a year
- Full-time
- Hybrid work
- Administrative experience
- Continuous improvement
- Mentoring
- Employee assistance programme
Customer Experience Lead
MillerKnoll —Melksham
- Overtime
- Bachelor's degree
- Continuous improvement
- Team management
5d
Area Sales Manager
Huws Gray Group —Cirencester
- Sales
- IT
- Annual leave
- Employee discount
Sales Enablement Manager
Corpay —Swindon
- Full-time
- CRM software
- Sales
- Salesforce
- Life insurance
Service Manager - Renault & Dacia Trowbridge
Platinum Motor Group —Trowbridge
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
9d
Business Development & Sales Manager - International (all genders)
SKD SE —Swindon
- Full-time
- Remote
- Sales
- English
- Business development
Customer and Trading Manager - Nightshift
Sainsbury's —Wantage
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
REGIONAL SALES MANAGER EMEA
Belden Inc —Swindon
- Full-time
- Remote
- Doctoral degree
- Sales
- Engineering
- Employee stock purchase plan
- Annual leave
Head of Field Service
Miele —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount

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Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Full-time
£60,000 a year

Qualifications

Power BI
Team management

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Aug 7 2026

circa £60,000 plus car (£5,100) and bonus

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative – with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

manager customer jobs in swindon, eng

Senior Customer Experience Manager

Customer Success Manager

Head of Sales

MRC Head Office - Operations Officer

Vehicle Service/After-Sales Manager

Sales/Business/Transactions Manager

Service Business Operations Manager

Sales & Projects Manager

Brand and Marketing Manager ( Customer Experience )

Shop Assistant Manager

Used Car Sales Manager

Lead Administrator-DEF Academy Services

Customer Experience Lead

Area Sales Manager

Sales Enablement Manager

Service Manager - Renault & Dacia Trowbridge

Business Development & Sales Manager - International (all genders)

Customer and Trading Manager - Nightshift

REGIONAL SALES MANAGER EMEA

Head of Field Service