Case manager Work, Jobs in Wordsley, Sts (with Salaries)

Mediation Manager & Operations Manager
Disputes Mediation —Wolverhampton
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
9d
ER Case Manager
Serco Group —Solihull
- Full-time
- Hybrid work
- Management
- Human resources
- Negotiation
- Employee assistance programme
- Employee discount
3d
Intelligence Bureau Manager
Department for Work and Pensions —Birmingham
- £44,447 - £51,528 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
11d
Investigations Manager – Major Investigations - Welsh Desirable
Independent Office for Police Conduct —Birmingham
- £64,301 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Training & development
- Annual leave
- Employee assistance programme
11d
Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Power tools
- Annual leave
- Employee assistance programme
ASC Specialist Study Skills Tutor (Higher Education) - Birmingham
Beacon Support —Birmingham
- £35 an hour
- University
- Education
- Bachelor's degree
- Flexible schedule
Quick apply
Clinical Research Coordinator -Wolverhampton, UK
IQVIA —Wolverhampton
- Part-time
- Microsoft Access
- Microsoft Outlook
- Windows
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Maths
- Continuous improvement
- In-person
- Life insurance
Quick apply
12d
Specialist Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
HR Manager
Hayley Group Limited —Halesowen
- Full-time
- Management
- Continuous improvement
- Conflict management
- Annual leave
Quick apply
Customer Service Team Leader
Cromwell —Dudley
- Full-time
- Management
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
6d
Health Records Access Co-Ordinator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £25,760 - £27,476 a year
- Part-time
- IT
- Communication skills
- School
- Work from home
4d
Internal Communications Senior Manager
National Crime Agency —Birmingham
- £4,379 - £70,179 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
4d
Information Governance Officer
Solihull Metropolitan Borough Council —St. Alphege
- £45,091 - £51,356 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
2d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Computer skills
- Flexitime
Quick apply
11d
Employee Relations & Policy Lead
PIB Group Services Ltd. —Birmingham
- £70,000 - £75,000 a year
Quick apply
PR Account Manager
Make More Noise —Birmingham
- £34,000 - £37,500 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Quick apply
7d
Clinical Lead/Deputy Manager
Wayside Care Ltd —Bromsgrove
- Up to £50,000 a year
- Full-time
- Anatomy knowledge
- Medication administration
- Experience working with individuals with disabilities
- Free parking
Quick apply
Outreach and Partnerships Officer
Women's Consortium —Birmingham
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Teaching Assistant and SEND Support Administrator
LD Training Services —Dudley
- £28,000 - £30,000 a year
- Full-time
- Classroom experience
- IT
- In-person
Quick apply
9d

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case manager jobs near wordsley, sts

Mediation Manager & Operations Manager

Disputes Mediation
Wolverhampton

Quick apply

Job details

Full-time
9 days ago

Qualifications

Practice management
Operations management
Administrative experience
Supervising experience
Bachelor's degree
Team management
Organisational skills
Mediation
Alternative dispute resolution
IT
Office management
Communication skills

Full job description

We are seeking an experienced Mediation Practice & Operations Manager to oversee the day-to-day running of our practice, manage our administration team and ensure that client matters progress efficiently from initial enquiry through to conclusion.

Disputes Mediation provides mediation services across:

Family mediation
Civil and commercial mediation
Workplace mediation
Community mediation

We also provide publicly funded family mediation through Legal Aid.

The role

Reporting directly to the Director, you will take responsibility for the daily operation of the office and the administrative management of mediation cases.

Key responsibilities will include:

Managing and supporting the administration team.
Allocating work and monitoring performance, deadlines and workloads.
Overseeing mediation cases from initial enquiry to closure.
Ensuring clients receive a professional, sensitive and timely service.
Coordinating appointments, mediator diaries and case correspondence.
Monitoring outstanding documents, payments and actions.
Overseeing Legal Aid assessments, applications and administrative requirements.
Maintaining accurate and confidential client records.
Handling initial client concerns and complaints.
Ensuring internal procedures, data-protection requirements and professional standards are followed.
Supporting the Director with reporting, recruitment, staff development and service improvements.

About you

You will be organised, confident and comfortable taking responsibility for both people and processes.

You should have:

Experience managing an administration, casework or client-services team.
Experience working in mediation, legal services, family law or another professional practice.
Strong case-management and organisational skills.
Experience dealing with sensitive or emotionally challenging client situations.
Excellent written and verbal communication skills.
Strong attention to detail and an understanding of confidentiality.
Confidence addressing performance and operational issues.
Good IT skills and experience using case-management or client-record systems.

Experience of Legal Aid Agency processes and publicly funded family mediation is highly desirable, although training can be provided to a strong candidate with relevant legal-services experience.

What we offer

A permanent management role within a specialist mediation practice.
Direct involvement in the operation and development of the service.
Training in our mediation procedures and systems.
A varied role with genuine responsibility and direct access to the Director.

How to apply

Please submit your CV and a short covering letter outlining your relevant management, legal services, or case management experience.

Application question(s):

Do you have previous experience working within mediation, legal services, family law or another professional practice environment?

Education:

Bachelor's (preferred)

Experience:

Practice management: 3 years (preferred)
Operations management: 3 years (preferred)

Location:

Wolverhampton, West Midlands (preferred)

Work Location: In person

Quick apply

Refine Your Search

case manager jobs in wordsley, sts

Mediation Manager & Operations Manager

ER Case Manager

Intelligence Bureau Manager

Investigations Manager – Major Investigations - Welsh Desirable

Customer Service Advisor

ASC Specialist Study Skills Tutor (Higher Education) - Birmingham

Clinical Research Coordinator -Wolverhampton, UK

Head of Systems Improvement

Specialist Customer Service Advisor

HR Manager

Customer Service Team Leader

Health Records Access Co-Ordinator

Internal Communications Senior Manager

Information Governance Officer

Senior Operations Coordinator

Employee Relations & Policy Lead

PR Account Manager

Clinical Lead/Deputy Manager

Outreach and Partnerships Officer

Teaching Assistant and SEND Support Administrator

I want to receive the latest job alerts for case manager in wordsley, sts

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