Client services occupations Work, Jobs in Newton Solney, Dby (with Salaries)

Customer Service Advisor
Marshalls PLC —Burton-On-Trent
- £25,000 - £25,598 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
13d
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
Customer Service
Trelleborg Sealing Solutions - Aerospace —Swadlincote
- Monday to Friday
- Communication skills
- Employee assistance programme
- Referral programme
6d
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administration Specialist
DSV —Swadlincote
- Full-time
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
14d
Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Customer Care Co-ordinator
Genuit Group —Ripley
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Services
Kinaxia Transport & Warehousing —Duffield
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
5d
Client Support Executive - Key Accounts
Red Industries —Burntwood
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Specialist Customer Service Advisor
Cromwell —Leicester
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
Back Office Support
Yü Group —Nottingham
- £26,228 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Supplier Relations Advisor
Yü Group —Nottingham
- £26,228 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Time management
- Annual leave
- Employee assistance programme
Quick apply
13d
Account Manager
DHL —Derby
- Up to £50,000 a year
- Data analysis skills
- Analysis skills
6d
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Customer Service Advisor
Aptean —Enderby
- Full-time
- Customer service
- IT
- Communication skills
14d
Customer Experience Executive
Factory Direct Flooring —Nuneaton
- £28,000 - £31,000 a year
- Full-time
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
6d
Aftersales Advisor
BCA —Nottingham
- £14.11 an hour
- Rotating shift
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14h
Account Manager
Absolute Design —Nottingham
- Flexible schedule
Contract Support Administrator
Babcock International —Walsall
- Up to £26,000 a year
- Full-time
- Contracts
- Annual leave

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Customer Service Advisor

Marshalls PLC -
Burton-On-Trent

Quick apply

Job details

Full-time
£25,000 - £25,598 a year
13 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

CRM software
Sales support
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Continuous improvement
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Advisor
Burton-On-Trent, DE14 3HD
Monday - Friday – 36 Hours per week
Starting Salary - £25,598 (rising annually & with development)

At Marley, we’re raising the roof in the UK roofing industry! Marley is at the forefront of pitched roof systems, leading the industry in sustainability and innovation. With over a century of know-how under our belt, we're the trusted partners for architects, contractors, and roofing professionals. We’ve now joined forces with Marshalls plc, the UK’s leading manufacturer of hard landscaping and building products – bringing two strong heritages together!

We have an exciting new opportunity for a Customer Service Advisor to join our passionate team at our Burton on Trent Site. This is a full-time, office-based role (five days per week).

So, whats the mission?
As a Customer Service Advisor at Marley, you'll be the main point of contact for a dedicated group of account holders within your assigned area, including merchants and contractors. Working closely with an Area Sales Advisor, you'll provide friendly, efficient support, helping customers with their enquiries and ensuring they receive a consistently high level of service. You'll build positive relationships with your customers, take ownership of their queries from start to finish, and work proactively to ensure their needs are met. This is a customer-focused role that suits someone who enjoys helping people, communicating with a wide range of customers, and delivering a great service experience.

Building strong customer relationships and ensuring complete customer satisfaction

Managing your customer caseload and working closely with our sales team to provide a seamless service
Resolving customer queries by email and telephone quickly and efficiently, delivering a positive experience every time
Proactively identifying solutions and anticipating customer needs
Championing new ideas and driving continuous improvement in our service

You'll be a confident communicator who enjoys helping customers and finding practical solutions. You'll be organised, able to manage multiple priorities, and remain calm and professional in a busy office environment. Most importantly, you'll be committed to delivering an excellent customer experience and taking ownership of customer queries through to resolution.

This is an office-based role where you'll support customers by phone and email, so strong verbal and written communication skills are essential.

Mission-critical skills

Proven experience in a customer service or customer support role is highly desirable.
Excellent verbal and written communication skills, with a professional and confident telephone manner.
Proven IT skills, including Microsoft Word, Excel and Outlook (experience using CRM systems would be great but not expected)
Demonstratable experience of establishing and maintaining effective working relationships
Strong organisational skills, with the ability to prioritise workloads accurately.
A proactive approach to problem-solving, with the ability to take ownership of customer queries and see them through to resolution.

Benefits:

26 Holidays + bank holidays
Free onsite parking
Company Pension up to 15%
Development opportunities
Cycle-to-work scheme
Employee Discount programme
Refer a friend scheme
Employee Assistance programme – Financial, Physical and Mental Wellbeing support
Share Scheme
HealthCare Cash plan

More about Marley and Marshalls
Our operations are organised into three distinct divisions: Marshalls Landscape Products, Marshalls Building Products, and Marley Roofing Products.

At Marley Roofing Products, we are recognised as leaders in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. To find out more about Marshalls visit our website:

Equal Opportunities
Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls plc is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself!

Closing date for applications is Tuesday 4th August

No agency help needed thank you

#INHP

Quick apply

Refine Your Search

client services occupations jobs in newton solney, dby

Customer Service Advisor

Customer Service Coordinator

Customer Service

Customer Account Coordinator

Administration Specialist

Customer Liaison Officer

Customer Care Co-ordinator

Customer Services

Client Support Executive - Key Accounts

Specialist Customer Service Advisor

Back Office Support

Supplier Relations Advisor

Account Manager

Sales Support & Customer Care Specialist-12 Month FTC

Customer Success Manager

Customer Service Advisor

Customer Experience Executive

Aftersales Advisor

Account Manager

Contract Support Administrator

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