Scheduling coordinator Work, Jobs in Moulton, Nth (with Salaries)

Claims/Customer Experience Coordinator (Leak Detection)
BELFOR UK Ltd —Wellingborough
- £26,605.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
4d
Scheduling Coordinator
IMServ Europe Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
13d
Contract Coordinator
Keystone Building & Renovation —Northampton
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
7d
Transport Coordinator
Stobart —Rugby
- £29,555 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
Transport Coordinator (PM Shift)
Westland Horticulture Ltd —Corby
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee discount
- Referral programme
Quick apply
12d
Service Coordinator
Celeste Living Group —Banbury
- £28,000 a year
- Full-time
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
5d
Facilities and Health & Safety Coordinator
The Swan Practice —Buckingham
- Up to £14 an hour
- Part-time
- Administrative experience
- Supervising experience
- In-person
Quick apply
14d
Deputy Manager – Domiciliary Care
Halo Domiciliary Care - Northampton —Northampton
- £30,000 - £38,000 a year
- Full-time
- Management
- Business development
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
1d
Assistant Project Manager
Tier One Developments —Bedford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Construction experience
- In-person
- Free parking
Quick apply
7d
Paint Coordinator
Cadillac Formula 1® Team —Silverstone
- Full-time
- ERP systems
- Agile
- Annual leave
Quick apply
7d
Site Manager
CBRE —Rugby
- Full-time
- Management
Qualified Dental Nurse/Treatment Care Co-Ordinator
MK Smiles Dental Practice —Milton Keynes
- £12.71 - £14.00 an hour
- Full-time
- Customer service
- Administrative experience
- Patient care
- Employee discount
Quick apply
5d
Service & PPM Coordinator (Catering Equipment)
Arolite Limited —Wellingborough
- £30,000 a year
- Full-time
- Hybrid work
- Maintenance
- Microsoft Office
- IT
- Free parking
- Work from home
Quick apply
11d
Facilities Coordinator
Catchyz Holdings Group Ltd —Northampton
- £2,700 - £33,000 a month
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
5d
Project Coordinator, (Milton Keynes)
KOMPAN —Milton Keynes
- Hybrid work
- Customer service
- English
- Microsoft Office
12d
Live Events -Assets and Procurement Coordinator
IPS —Bletchley and Fenny Stratford
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Excel
- Schematics
- SQL
- Free parking
- Life insurance
Quick apply
11h
Wedding, Banqueting & Social Events Executive
Kew Green Hotels - Commercial Hub —Rugby
- £27,000 a year
- Full-time
- Sales
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Apprentice Training Coordinator (Level 3-5)
Uppingham School —Uppingham
- £14,560 a year
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Mentoring
- Annual leave
- Employee assistance programme
6d

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Claims/Customer Experience Coordinator (Leak Detection)
BELFOR UK Ltd —Wellingborough
Maintain regular communication with customers throughout the claim lifecycle, providing updates, arranging appointments, and resolving queries.
£26,605.80 a year
Quick apply
4d
Scheduling Coordinator
IMServ Europe Ltd —Milton Keynes
Support external customer calls, telephone conversations, email communication and meetings where required by speaking and writing directly with customers and…
£28,000 - £30,000 a year
Quick apply
13d

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Claims/Customer Experience Coordinator (Leak Detection)

BELFOR UK Ltd -
Wellingborough

Quick apply

Job details

Full-time
£26,605.80 a year
4 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

CUSTOMER EXPERIENCE COORDINATOR (LEAK DETECTION)

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. We want you to help us ensure that every touchpoint with BELFOR is engaging, efficient and effective

ROLE PURPOSE

BELFOR is seeking a skilled and customer focused Claims Handler to join our growing Leak Detection Department. This role is responsible for managing leak detection claims from initial instruction through to completion, ensuring an outstanding customer experience at every stage of the journey.

As the central point of contact for policyholders, insurers, clients, field technicians, and subcontractors, you will coordinate the administrative and operational aspects of Leak Detection claims, ensuring all activities are completed efficiently, accurately, and in accordance with client service level agreements (SLAs). You will play a key role in supporting customers through what can often be a stressful situation, providing clear communication, empathy, and professional claim management throughout the process.

KEY OUTCOMES & RESPONSIBILITIES

Manage Leak Detection claims from receipt of instruction through to job completion and claim closure.
Act as the primary point of contact for policyholders, insurers, loss adjusters, technicians, and internal stakeholders.
Maintain regular communication with customers throughout the claim lifecycle, providing updates, arranging appointments, and resolving queries.
Review new instructions and ensure claims are progressed within client and insurer service level agreements.
Coordinate Leak Detection appointments and allocate work to technicians based on location, availability, and job requirements.
Monitor claim progress and proactively identify and resolve any delays or issues.
Accurately maintain claim records, case notes, reports, and supporting documentation within internal and client management systems.
Liaise with insurance companies, loss adjusters, private clients, contractors, and internal departments to facilitate timely claim progression.
Review Leak Detection technician reports and ensure all required information has been obtained accurately before progressing claims to the next stage.
Ensure customers receive a consistently high standard of service, demonstrating empathy and professionalism throughout their claim journey.
Support achievement of departmental KPIs, service levels, and customer satisfaction targets.
Escalate complex or high-priority cases appropriately and provide timely updates to management.

SKILLS AND EXPERIENCE REQUIRED

Previous experience handling claims, insurance administration, customer service, scheduling, or a similar coordination role.
Experience managing customer interactions via telephone and email.
Strong understanding of customer service principles and the ability to handle sensitive conversations with empathy.
Experience working within process driven environments and meeting service level agreements.
Excellent organisational skills with the ability to manage multiple claims simultaneously.
GCSE Maths and English (or equivalent).

PREFFERED SKILLS & KNOWLEDGE

Previous experience within the insurance, property restoration, Leak Detection, or building repair sectors.
Knowledge of the property claims process and insurance industry practices.
Experience using claims management systems, scheduling software, or client portals.
Strong IT skills, including Microsoft Office applications and Excel.
Excellent verbal and written communication skills.
Strong attention to detail and accuracy when managing claim records.
Ability to prioritise workloads and adapt to changing business demands.
Problem-solving skills with a proactive approach to claim progression.
Ability to work effectively both independently and as part of a team.

WHAT SUCCESS LOOKS LIKE

The successful customer experience coordinator will deliver excellent customer outcomes by ensuring claims are managed efficiently, communication is proactive, and all stakeholders are kept informed throughout the process. They will take ownership of claims from instruction to completion, helping BELFOR maintain exceptional service standards and customer satisfaction while supporting the continued growth of our Leak Detection Department.

BENEFITS

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Pay: £26,605.80 per year

Work Location: In person

Quick apply

Refine Your Search

scheduling coordinator jobs in moulton, nth

Claims/Customer Experience Coordinator (Leak Detection)

Scheduling Coordinator

Contract Coordinator

Transport Coordinator

Transport Coordinator (PM Shift)

Service Coordinator

Facilities and Health & Safety Coordinator

Deputy Manager – Domiciliary Care

Assistant Project Manager

Paint Coordinator

Site Manager

Qualified Dental Nurse/Treatment Care Co-Ordinator

Service & PPM Coordinator (Catering Equipment)

Facilities Coordinator

Project Coordinator, (Milton Keynes)

Live Events -Assets and Procurement Coordinator

Wedding, Banqueting & Social Events Executive

Apprentice Training Coordinator (Level 3-5)

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