Case manager Work, Jobs in Dudley (with Salaries)

Mediation Manager & Operations Manager
Disputes Mediation —Wolverhampton
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
10d
HR Manager
Hayley Group Limited —Halesowen
- Full-time
- Management
- Continuous improvement
- Conflict management
- Annual leave
Quick apply
Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Power tools
- Annual leave
- Employee assistance programme
Clinical Research Coordinator -Wolverhampton, UK
IQVIA —Wolverhampton
- Part-time
- Microsoft Word
- Bachelor's degree
- Data entry
Customer Service Team Leader
Cromwell —Dudley
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
6d
Specialist Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
ER Case Manager
Serco Group —Solihull
- Full-time
- Hybrid work
- Human resources
- Negotiation
- Employee assistance programme
- Employee discount
4d
Teaching Assistant and SEND Support Administrator
LD Training Services —Dudley
- £28,000 - £30,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
Quick apply
10d
Investigations Manager – Major Investigations - Welsh Desirable
Independent Office for Police Conduct —Birmingham
- £64,301 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Training & development
- Annual leave
- Employee assistance programme
12d
Intelligence Bureau Manager
Department for Work and Pensions —Birmingham
- £44,447 - £51,528 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
12d
Mortgage Quality Assurance Associate
Tipton & Coseley Building Society —Tipton
- £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
10d
Territory Manager - Orthodontics (West Midlands & Mid Wales) / Fixed-term contract
ClearCorrect —Dudley
- Full-time
- Business development
- Presentation skills
- Travel
Employee Relations Advisor
Select Lifestyles Ltd —Sandwell
- £38,000 - £40,000 a year
- Full-time
- Management
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
Internal Communications Senior Manager
National Crime Agency —Birmingham
- £4,379 - £70,179 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
5d
Employee Relations & Policy Lead
PIB Group Services Ltd. —Birmingham
- £70,000 - £75,000 a year
Quick apply
ASC Specialist Study Skills Tutor (Higher Education) - Birmingham
Beacon Support —Birmingham
- £35 an hour
- University
- Education
- Bachelor's degree
- Flexible schedule
Quick apply
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Maths
- Continuous improvement
- In-person
- Life insurance
Quick apply
13d
Information Governance Officer
Solihull Metropolitan Borough Council —St. Alphege
- £45,091 - £51,356 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
3d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Computer skills
- Flexitime
Quick apply
12d
Team Leader
Cranstoun —Sandwell
- £31,360 - £37,900 a year
- Call to connect
- Team management
- Organisational skills
- Leadership

I want to receive the latest job alerts for case manager in dudley

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

case manager jobs near dudley

Mediation Manager & Operations Manager

Disputes Mediation
Wolverhampton

Quick apply

Job details

Full-time
10 days ago

Qualifications

Practice management
Operations management
Complaint handling
Administrative experience
Supervising experience
Bachelor's degree
Team management
Client services
Recruiting
Organisational skills
Mediation
Alternative dispute resolution
IT
Family law
Office management
Communication skills
Operations leadership experience

Full job description

We are seeking an experienced Mediation Practice & Operations Manager to oversee the day-to-day running of our practice, manage our administration team and ensure that client matters progress efficiently from initial enquiry through to conclusion.

Disputes Mediation provides mediation services across:

Family mediation
Civil and commercial mediation
Workplace mediation
Community mediation

We also provide publicly funded family mediation through Legal Aid.

The role

Reporting directly to the Director, you will take responsibility for the daily operation of the office and the administrative management of mediation cases.

Key responsibilities will include:

Managing and supporting the administration team.
Allocating work and monitoring performance, deadlines and workloads.
Overseeing mediation cases from initial enquiry to closure.
Ensuring clients receive a professional, sensitive and timely service.
Coordinating appointments, mediator diaries and case correspondence.
Monitoring outstanding documents, payments and actions.
Overseeing Legal Aid assessments, applications and administrative requirements.
Maintaining accurate and confidential client records.
Handling initial client concerns and complaints.
Ensuring internal procedures, data-protection requirements and professional standards are followed.
Supporting the Director with reporting, recruitment, staff development and service improvements.

About you

You will be organised, confident and comfortable taking responsibility for both people and processes.

You should have:

Experience managing an administration, casework or client-services team.
Experience working in mediation, legal services, family law or another professional practice.
Strong case-management and organisational skills.
Experience dealing with sensitive or emotionally challenging client situations.
Excellent written and verbal communication skills.
Strong attention to detail and an understanding of confidentiality.
Confidence addressing performance and operational issues.
Good IT skills and experience using case-management or client-record systems.

Experience of Legal Aid Agency processes and publicly funded family mediation is highly desirable, although training can be provided to a strong candidate with relevant legal-services experience.

What we offer

A permanent management role within a specialist mediation practice.
Direct involvement in the operation and development of the service.
Training in our mediation procedures and systems.
A varied role with genuine responsibility and direct access to the Director.

How to apply

Please submit your CV and a short covering letter outlining your relevant management, legal services, or case management experience.

Application question(s):

Do you have previous experience working within mediation, legal services, family law or another professional practice environment?

Education:

Bachelor's (preferred)

Experience:

Practice management: 3 years (preferred)
Operations management: 3 years (preferred)

Location:

Wolverhampton, West Midlands (preferred)

Work Location: In person

Quick apply

Refine Your Search

case manager jobs in dudley

Mediation Manager & Operations Manager

HR Manager

Customer Service Advisor

Clinical Research Coordinator -Wolverhampton, UK

Customer Service Team Leader

Specialist Customer Service Advisor

ER Case Manager

Teaching Assistant and SEND Support Administrator

Investigations Manager – Major Investigations - Welsh Desirable

Intelligence Bureau Manager

Mortgage Quality Assurance Associate

Territory Manager - Orthodontics (West Midlands & Mid Wales) / Fixed-term contract

Employee Relations Advisor

Internal Communications Senior Manager

Employee Relations & Policy Lead

ASC Specialist Study Skills Tutor (Higher Education) - Birmingham

Head of Systems Improvement

Information Governance Officer

Senior Operations Coordinator

Team Leader

I want to receive the latest job alerts for case manager in dudley

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected