Policy advisor Work, Jobs in Peterborough, Eng (with Salaries)

Customer Service Advisor
Cromwell —Park
- Sales
- Customer service
- Salesforce
Customer Services Advisor
Anglian Water Services Ltd —Huntingdon
- £26,466 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
People Advisor
Vindis Group —Huntingdon
- Continuous improvement
- Human resources
- Organisational skills
- Employee assistance programme
- Employee discount
Parks Manager - Grafham Water
Anglian Water Services Ltd —Huntingdon
- £45,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
- Annual leave
9d
Senior Environment & Sustainability Advisor
Balfour Beatty —Peterborough
- Hybrid work
- In-person
- Annual leave
10d
Senior HR Advisor
Compare the Market —Peterborough
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Senior Health and Safety Advisor
Anglian Water Services Ltd —Peterborough
- £60,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Free parking
12d
Customer Advisor
Vindis Group —Huntingdon
- £28,143.12 a year
- Employee assistance programme
People Shared Services Adviser
RS Group —Corby
- Hybrid work
- Continuous improvement
- Human resources
- Contracts
- Annual leave
- Employee assistance programme
2d
Human Resources Business Partner
Caterpillar —Peterborough
- £49,519 a year
- Full-time
- Human resources
- Annual leave
Virtual Key Account Manager
IQVIA —Cambridgeshire
- Full-time
- Remote
- Work from home
- Employee discount
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Recruiting
Quick apply
HSEQ Advisor
Augean —Peterborough
- Up to £31,000 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
Quick apply
1d
HSE Advisor - Huntingdon
City Facilities Management (UK) —Huntingdon
- Full-time
- Team management
- Travel
- Training & development
Safety, Health & Environment Advisor
Greencore Group —Spalding
- Full-time
- Training & development
- Employee discount
- Life insurance
Partnership Manager
Citrus Group —Wellingborough
- £32,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Travel
- Free parking
- Employee assistance programme
Quick apply
Apprentice Retail Sales Assistant
Superdrug —Peterborough
- £9.75 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Customer Service Advisor
BCA —Corby
- £25,000 - £28,000 a year
- Monday to Friday
- Computer literacy
- Computer networking
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Team Leader - Internal only
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Data analysis skills
- English
- Analysis skills
- Employee assistance programme
9d
Senior Operational Leader - Corby
Department for Work and Pensions —Corby
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
10d

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policy advisor jobs near peterborough, eng

Customer Service Advisor

Cromwell -
Park

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Job details

Qualifications

Sales
Customer service
Salesforce
Microsoft Office
Computer skills
Communication skills
Time management

Full job description

What will you do on a normal day?
Providing a remarkable customer service that drives customers to return to Cromwell time and time again through superior communication skills.
Resolving customer issues promptly and accurately in a manner that will promote customer loyalty, liaising between the customer, branch network, sales communities and suppliers via communication channels as necessary.
Ensuring pricing quotations are consistent, competitive and profitable, ensuring adherence to sales and pricing policies, including discount levels are processed within agreed SLAs.
Upselling Cromwell products and getting involved with product promotions with our customers.
Progressing quotes with customers on a regular basis and in line with company guidelines to determine if we have been successful with our quote and recording the outcome in line with correct procedures and systems.
Dealing with customer enquiries effectively for example: application, product, stock, invoices, POD’s, returns handling and any other general enquiry.
Facilitating requests for new account opening, catalogue requests and updating contact details through the correct channels whilst ensuring that all orders are entered onto the business system.
Informing customers of insufficient stocks or back orders against their purchase order and advising of substitute or alternative products. Liaising with external suppliers, sourcing products and availability where necessary. Ensuring an accurate due date is added to the order where a backorder is in place.
Informing customers if their account is on stop at the time of placing an order and working with the customer and Credit Control where necessary to resolve any issues.
Processing payments and refunds for credit card orders in a timely manner and in compliance with PCI and GDPR requirements.
Ensuring all customer complaints are dealt with and brought to a satisfactory and timely conclusion in line with Customer Resolution Teams guidelines
Maintaining appropriate record systems, complying with document retention and data protection requirements
Maintaining effective communication throughout all levels of the customer services function, keeping the customer always informed whilst building strong relationships.
What are we looking for?
Previous Customer Service experience required.
Basic sales skills preferred.
Planning, time management and organisational ability including the ability to multi-task.
Good computer application skills inc. Microsoft Office applications.
SalesForce, NiceIn Contact preferred but not essential, as training will be given.
Industry product knowledge would be useful, but is not essential.
Flexibility and adaptability.
Business and interpersonal communication skills.
Attention to detail.

Apply Now

Refine Your Search

policy advisor jobs in peterborough, eng

Customer Service Advisor

Customer Services Advisor

People Advisor

Parks Manager - Grafham Water

Senior Environment & Sustainability Advisor

Senior HR Advisor

Senior Health and Safety Advisor

Customer Advisor

People Shared Services Adviser

Human Resources Business Partner

Virtual Key Account Manager

HR Advisor - Health and Social Care

HSEQ Advisor

HSE Advisor - Huntingdon

Safety, Health & Environment Advisor

Partnership Manager

Apprentice Retail Sales Assistant

Customer Service Advisor

Team Leader - Internal only

Senior Operational Leader - Corby

I want to receive the latest job alerts for policy advisor in peterborough, eng

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