Customer service coordinator Work, Jobs in Farnborough, Ham (with Salaries)

Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Organisational skills
- Work from home
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Employee assistance programme
Customer Service Coordinator
Healix International —Esher
- From £28,000 a year
- Weekend availability
- English
- Case management
- Care plans
- Annual leave
- Employee discount
Quick apply
21h
Freight Operations Coordinator
500 Logistics Limited —Thatcham
- £30,000 - £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
Quick apply
Business Operations Coordinator
Glow Homes —Reigate
- £28,000 - £38,000 a year
- Full-time
- System design
- Free parking
Quick apply
1d
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Activities Co-ordinator
Christ's Hospital —Horsham
- £15.15 an hour
- Part-time
- Customer service
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
4d
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
- Office experience
Repairs Co-ordinator (Admin)
PA Housing —Sunbury
- £30,796 - £32,150 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
Quick apply
12d
Mobile Hire & Sales Coordinator
GAP Group —London
- Full-time
- Microsoft Outlook
- Sales
- Organisational skills
Operations & Social Media Coordinator
Critchell Construction Ltd —West Byfleet
- £21,000 - £24,000 a year
- Part-time
- Microsoft Word
- Social media management
- Finance
- Free parking
- Flexitime
Quick apply
11d
Property Coordinator
Crew Clothing Head Office —Kingston upon Thames
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
Operations Support Coordinator (Admin Assistant)
Guide Dogs for the Blind Association —Reading
- £24,480 - £25,500 a year
Clinic Receptionist & Operations Coordinator
CORTEXCURE LIMITED —Kingston upon Thames
- From £22,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
5d
Box Office Co-ordinator
Mari —Windsor
- Temporary
- Cash handling
Quick apply
14d
Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Mentoring
- Analytics
- Employee discount
Quick apply
Sales and Marketing Co Ordinator
Pierre Fabre —Reading
- Marketing
- Bachelor's degree
- No degree

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customer service coordinator jobs near farnborough, ham

Contract - Customer Coordinator

Honda -
Bracknell

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Job details

Fixed term contract

Benefits

Work from home

Qualifications

Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Arrears management
Quality assurance
Organisational skills
Customer interaction
Fraud prevention and detection
Outbound calling

Full job description

Date: 24 Jul 2026

Location: Bracknell, GB

Company: Honda Motor Europe Ltd

Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office.

The working hours are 35 hours 9-5 Monday to Friday. There is the option to take a 30-minute lunch over 4 days so that the fifth day will be a 2pm finish. This early finish will vary to ensure that there is good resource coverage within the team. There is also a requirement to work one in every 3 to 4 Saturdays and 1 to 2 bank holidays per year with a day taken off in lieu during the week.

Role:
As a Coordinator, working in a small but efficient team, you will provide the finest service to our customers throughout their finance agreement.

We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard.

This involves talking to customers in a variety of often sensitive situations ensuring the customer’s agreement is managed effectively and kept up to date and that Honda Financial Services are providing the best possible service to the customer whilst keeping in mind the needs of the business.

Main Responsibilities:

Handle inbound and outbound calls from customers and dealerships to an exceptional standard.
Respond professionally to customer emails and letters.
Maintain accurate records of interactions, applications, and transactions.
Provide support to our customers who are in financial difficulty, challenging personal circumstances or who are vulnerable with compassion and understanding.
Ensure compliance to HFE policies and relevant legislation, especially around forbearance and vulnerable customers.
Liaise with our External Partners that support us in the collection of arrears and the disposal of assets when they are returned or repossessed.
Identifying and referring any agreements that may potentially involve Fraud and tracing of Customers who have been reported as Gone Away.
Achieve a high pass rate on quality assurance conducted on your interactions.

Qualifications, skills and experience:
Required

Previous experience in motor finance and/or a customer service environment.
Great communicator with the ability to build relationships, being compassionate and considerate.
Good organisational skills, with the ability to prioritise, multitask and meet deadlines, which can come with an element of working under pressure.
Strong team player.
Awareness of the Financial Conduct Authority’s regulatory framework and Consumer Duty.
This role is subject to satisfactory references to include a DBS Check and Financial Check.

Desirable

Awareness of the Financial Conduct Authority’s regulatory framework and Consumer Duty.
Previous experience working in a customer environment within the motor finance industry is preferable.

Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual.

At Honda, we value and celebrate diversity and are committed to being a fair, non-discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers.

This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic.

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Contract - Customer Coordinator

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