Billing manager Work, Jobs in Reading, Brk (with Salaries)

Multi-Site Reservations Manager
AccorHotel —Reading
- Full-time
- Hotel
Quick apply
12h
Finance Transformation Project Manager
ARO —Farnborough
- £60,000 - £80,000 a year
- Hybrid work
- Travel
- Communication skills
- Employee assistance programme
Quick apply
7h
Assistant Restaurant Manager
Phyllis Court Club —Henley on Thames
- Up to £33,165.30 a year
- Weekend availability
- Sales
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Reception Supervisor
Oatlands Park Hotel —Weybridge
- Full-time
- English
- Hotel
- Team management
- Free parking
- Annual leave
Quick apply
13h
Credit Controller
Lucy Electric —Thame
- Hybrid work
- Customer service
- Computer literacy
- Data entry
Manager, Customer Service
Enovis —Guildford
- Full-time
- Team management
Business Relationship Manager- South
Capgemini —Woking
- Hybrid work
- Continuous improvement
- Communication skills
Customer Account Manager - Korean
gategroup —London
- £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
7d
Office Manager - FTC
Land Securities —Oxford
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee assistance programme
5d
Transactional Finance Analyst
Ensign-Bickford Industries, Inc. —Bracknell
- Full-time
- Analysis skills
- Communication skills
- Analytics
Business Relationship Manager- South
Capgemini Sogeti —Woking
- Hybrid work
- Continuous improvement
- Communication skills
Logistics Administrator
WALKER LOGISTICS LTD —Hungerford
- From £25,000 a year
- Full-time
- Maths
- Data entry
- SharePoint
- Employee discount
Quick apply
14d
Junior Management Accountant
Freespace —Rickmansworth
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Maths
- In-person
- Accounting
- Annual leave
- Work from home
Quick apply
13h
Accounts Receivable Assistant
Worldwide Flight Services —Heathrow
- Full-time
- Communication skills
Quick apply
2d
Reception Manager
Burnham Beeches Hotel —Burnham
- £32,000 a year
- Weekend availability
- Hotel
- Front desk
- Computer skills
- Employee discount
Quick apply
14d
Business Administrator (Day)
Maria Mallaband Care Group —Bisley
- £14.97 an hour
- 12 hour shift
- Microsoft Word
- Computer literacy
- Human resources
- Employee assistance programme
- Employee discount
5d
Account Manager
Buzz Radar —Chalfont Saint Giles
- Microsoft Powerpoint
- Marketing
- Presentation skills
Senior Commercial Analyst
Whistl UK Ltd —Marlow
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
Quick apply
Resident Finance Credit Controller
CareTech Group —Uxbridge
- £30,000 a year
- Full-time
- Communication skills
13d
Front Office Manager
Harbour Hotel Guildford —Guildford
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
Quick apply

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Multi-Site Reservations Manager

AccorHotel -
Reading

Quick apply

Job details

Full-time
12 hours ago

Full job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Ensure correct documentation is received for all payment details
Process and input reservations following hotel reservations policy
Liaise with conference and events to accept/decline group room requests
Enter and track group and conference blocks
Liaise with conference organizers to endure rooming lists and confirmation are received on time
Manage cancellations, pick up and release dates
Ensure the charges for the released rooms are communicated to the client and processed
Prepare Group and Conference folders and brief departments as required for large events
As required meet & greet conference organizers
Manage all group billing issues and resolve and account disputes.
Adhere to all Reservations standards as outlined in respective manuals
Assist OPS Manager in achieving benchmark Data Quality scores, and maintaining a culture of collecting accurate data.
Take personal responsibility to ensure that all enquiries are addressed
Monitor forward reservations on a daily basis.
Ensure stop sells on room types, market segments and / or rate levels are enforced when appropriate.
Maintain an open line of communication with the OPS Manager and Revenue Manager.
Actively promote upselling within the reservations team.
Co-ordinate group reservations ensuring contract rates are loaded correctly into reservations to maximize efficiency and eliminate revenue rebates.
Maintain a positive selling approach to maximize yield in both occupancy and rates
Attend RevMax meetings on a weekly basis to discuss short term availability and groups.
Ensure arrivals list is checked on a daily basis displaying correct rate and market codes.
Ensure the Hotel Guarantee Policy is promoted and adhered to.
Consistently deliver a product and service to meet the quality, standards and expectation of customers.
Management of VIP bookings.
Processing of no show bookings in accordance with hotel cancellation policy.
Active management of group blocks and wash. Ensuring this is managed effectively and communicated to other departments.
Management and end of month balancing of complimentary rooms.

Customer Relations

Provide efficient, friendly and professional service to all guests.
Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
Work together with trust so that colleagues and management meet the goals of the department/Hotel.
Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
Implement the Accor values and Accor customer vision to ‘Offer the Best Service to Our Customers’.

Qualifications

Your experience and skills include:
Guest focused personality is essential.

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus

Quick apply

Refine Your Search

billing manager jobs in reading, brk

Multi-Site Reservations Manager

Finance Transformation Project Manager

Assistant Restaurant Manager

Reception Supervisor

Credit Controller

Manager, Customer Service

Business Relationship Manager- South

Customer Account Manager - Korean

Office Manager - FTC

Transactional Finance Analyst

Business Relationship Manager- South

Logistics Administrator

Junior Management Accountant

Accounts Receivable Assistant

Reception Manager

Business Administrator (Day)

Account Manager

Senior Commercial Analyst

Resident Finance Credit Controller

Front Office Manager

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