Reservation agent Work, Jobs in Tolworth (with Salaries)

Reservations Agent
Millennium Hotel and Resorts UK —London
- Full-time
- Hotel
- Annual leave
- Employee discount
Quick apply
Front Office & Reservations Agent
Motel One —London
- Full-time
- English
- Hotel
- Front desk
Quick apply
4d
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Reservations Agent
Sea Containers London —London
- £27,130 a year
- Full-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Night Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Guest Service Agent
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
13d
Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
10d
Reservations Agent - FTC
The Hoxton —London
- Full-time
- Life insurance
Quick apply
Sales & Reservations Coordinator
Hotel Indigo London Clerkenwell —London
- £30,000 a year
- Full-time
- Bar
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Guest Experience Agent
One Hundred Shoreditch —London
- Part-time
- Bar
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
6d
Guest Service Agent
The Bloomsbury —London
- £27,500 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Travel operations executive
AARYA enterprises info Ltd —Chelsea
- Part-time
- Microsoft Excel
- Salesforce
- Analysis skills
- Annual leave
- Work from home
Quick apply
Front Desk Agent
4C Group —London
- £26,477.57 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Referral programme
Quick apply
6d
VIP Travel Consultant, Media & Entertainment
BCD Travel —London
- Weekend availability
- Remote
- English
- Hotel
- Communication skills
- Annual leave
11d
Customer Service Assistant - Pier Crew
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- First Aid Certification
- Guest services
Quick apply
13d
Reservations & Administration Consultant (Canterbury Travel)
Brooklyn Travel —Northwood
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
Quick apply
5d
Room Reservations Team Leader
Maybourne —South West London
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Rental Operations Agent
Avis Budget Rental Locations —London
- £27,342 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
3d

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Reservations Agent

Millennium Hotel and Resorts UK
London

Quick apply

Job details

Full-time

Benefits

Season ticket loan
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Filing
Accommodation booking
Guest services telephone call handling

Full job description

Reservations Agent

The Bailey's Hotel London is looking for a Reservations Agent to handle all room reservation enquiries to the required standards, maintain accurate and complete records of all reservations, and to take every opportunity to maximize revenue potential for the hotel.

Key Information

Salary: Competitive
Working hours: 40 hrs weekly
Address: The Baileys Hotel London, SW7 4QH

Key responsibility:

To answer all incoming Reservation enquiries, by telephone or fax, in a timely manner, to the agreed departmental standard, and wherever possible to convert them to bookings
To be fully knowledgeable in the operation, functionality and standards required in using the OPERA cloud reservations system.
To adhere to the Minimum Rate/Minimum Stay Selling strategies, whilst always attempting to gain the highest possible revenue advantage for the hotel.
To input Reservations into the OPERA reservations systems, ensuring all details are accurate and complete in line with the agreed departmental standard.
Ensure a complete and up-to-date knowledge of hotel products and services is maintained
To give a polite and friendly response to all incoming telephone inquiries.
To process all fax/letter inquiries and reservation confirmations on the same day as receipt.
To maintain accurate filing systems for all correspondence within the department, and ensure all filing is completed daily.
To perform general office duties such as photocopying, faxing and filing.
To be fully aware of and adhere to the Hotel’s credit policy and procedures.
To be fully aware of the Hotel’s facilities and to pass this information on to customers whenever possible.
To maximise hotel revenue by taking every opportunity to up-sell and cross-sell products and hotel services whenever possible.
Conduct and complete the daily tasks (Traces and No-show, Arrival Check, Reservations made yesterday, e-mails. Etc.)
To build up a good rapport with customers / regular bookers on the telephone to encourage future loyalty and business opportunities.
To answer all incoming Reservation enquiries, by telephone or fax, in a timely manner, to the agreed departmental standard, and wherever possible to convert them to bookings
To be fully knowledgeable in the operation, functionality and standards required in using the OPERA cloud reservations system.
To adhere to the Minimum Rate/Minimum Stay Selling strategies, whilst always attempting to gain the highest possible revenue advantage for the hotel.
To input Reservations into the OPERA reservations systems, ensuring all details are accurate and complete in line with the agreed departmental standard.
Ensure a complete and up-to-date knowledge of hotel products and services is maintained
To give a polite and friendly response to all incoming telephone inquiries.
To process all fax/letter inquiries and reservation confirmations on the same day as receipt.
To maintain accurate filing systems for all correspondence within the department, and ensure all filing is completed daily.
To perform general office duties such as photocopying, faxing and filing.
To be fully aware of and adhere to the Hotel’s credit policy and procedures.
To be fully aware of the Hotel’s facilities and to pass this information on to customers whenever possible.
To maximise hotel revenue by taking every opportunity to up-sell and cross-sell products and hotel services whenever possible.
Conduct and complete the daily tasks (Traces and No-show, Arrival Check, Reservations made yesterday, e-mails. Etc.)
To build up a good rapport with customers / regular bookers on the telephone to encourage future loyalty and business opportunities.

In return we offer:

Social Events, Wellbeing and Team Activities
Training and development
Pension Salary Sacrifice Scheme
Career development and salary reviews
Interest-free Season Ticket Loan Scheme
1 Volunteer Days per year (fully paid and in addition to your annual leave)
Complimentary meals prepared for you by our chefs
Length of Service related holiday scheme
My Millennium discount perks
Discount on Accommodation worldwide and 50% Food and Beverage Outlets
Life Assurance
Recommend a Friend Scheme

“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer”.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

#BAICaterer

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Refine Your Search

reservation agent jobs in tolworth

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Reservations Agent - FTC

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Guest Service Agent

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VIP Travel Consultant, Media & Entertainment

Customer Service Assistant - Pier Crew

Reservations & Administration Consultant (Canterbury Travel)

Room Reservations Team Leader

Rental Operations Agent

I want to receive the latest job alerts for reservation agent in tolworth

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