E learning manager Work, Jobs in Manchester (with Salaries)

Legal Assistant
Bott and Co —Wilmslow
- £25,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Data entry
- In-person
- Employee discount
- Referral programme
Quick apply
4h
Paid Social Manager
Soar With Us —Manchester
- £40,000 - £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply
Product Manager
Capgemini —Manchester
- Business development
- Product management
- Agile
6d
Dispute Resolution Officer
Marshall Motor Group —Bolton
- Up to £40,000 a year
- Monday to Friday
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
10d
Media Executive
Space & Time —Salford
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
- Flexible schedule
- Sick pay
Quick apply
2d
Specialist, Content Developer
Pearson —Manchester
- Master's degree
- Analysis skills
- Bachelor's degree
3d
M&E Operations Manager
Brightstar Hospitality Management —Cheadle
- Weekend availability
- Bar
- Hotel
- Training & development
Quick apply
Project Manager - Energy & Natural Resources SLA
Turner & Townsend —Manchester
- Full-time
- Management
- Databases
- Leadership
Quick apply
CRM Manager
Debenhams Group —Manchester
- Full-time
- CRM software
- Marketing
- Team management
Quick apply
3d
CRO Manager
Nadine Merabi —Manchester
- Communication skills
- Analytics
Quick apply
Employee Contracts Specialist, Manchester
Alvarez and Marsal —Manchester
- Full-time
- Spanish
- English
- Analysis skills
Learning and Development Advisor
JDSPORTS —Rochdale
- Weekend availability
- Customer service
- Project management
- Continuous improvement
- Employee discount
Quick apply
5d
Employee Contracts Specialist, Manchester
Alvarez & Marsal —Manchester
- Spanish
- English
- Analysis skills
Product Manager
Capgemini Sogeti —Manchester
- Business development
- Product management
- Agile
6d
Principal Product Designer
On the Beach —Manchester
- Full-time
- Hybrid work
- Annual leave
- Work from home
4d
Senior Pricing Optimisation Manager
Awaze —Manchester
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Employee discount
9d
Internal Training Lead (Maternity Cover) - Central Support
Kids Planet Day Nurseries —Lymm
- Weekend availability
- Travel
- Mentoring
- Training & development
- Life insurance
Quick apply
Social Commerce Manager (TikTok) - Myprotein
THG —Manchester
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Management Defence Infrastructure
Turner & Townsend —Manchester
- Full-time
- Hybrid work
- Project management
- Travel
- Contracts
Quick apply
12d
Lead Delivery Manager
CreateFuture —Manchester
- Full-time
- Hybrid work
- PMP
- Travel
- Conflict management
Quick apply
1h

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e learning manager jobs near manchester

Legal Assistant

Bott and Co -
Wilmslow

Quick apply

Job details

Permanent | Full-time
£25,500 a year
4 hours ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
GCSE
Data entry
Customer interaction
Outbound calling
Communication skills
A Level
Time management

Full job description

This is a fantastic opportunity to join a dynamic legal team that is proud to deliver first class legal services with a workable model post Personal Injury Reforms. This is a hugely customer facing role offering frontline client contact supported by our ground-breaking technology and case management software.

Your role will be to effectively and productively support and assist the Road Traffic Accident Fee Earners, Official Injury Claims Team and wider department in running their case load. To uphold excellent customer service and support the client for the duration of their claim.

Your KPI’s:

· Ensure all incoming calls answered promptly

· Prioritising Tasks in line with the Legal Assistant Bott Way

· Providing Excellent Customer Service

· Ensure all urgent tasks are dealt with daily.

· Consistently aim for 10 outgoing calls per day.

No tasks older than 5 working days in the to do list.

Key Tasks:

Provide general administrative and clerical support and ensure tasks are carried out with the appropriate prioritisation
· Dealing with inbound and outbound phone calls; providing clear advice and support to clients together with Insurers, Solicitors, Courts and other third parties
· Dealing with inbound full instruction calls via the source hunt groups and acting as an overflow when needed. This includes call backs.
· Upholding customer service standards of call handling measured by quarterly call reviews.
· Inputting data accurately
· Ensuring payment requests are raised accurately
· Participation and engagement during in-house training sessions
· Able to assist in identifying own training needs and following the correct channels to request training
· Be confident in bringing any error in process or areas for improvement to the attention of your Line Manager
· To liaise with external agencies and suppliers

Education or equivalent:

· GCSE Maths and English

· Law A-Level – desirable but not required

Experience:

o Experience in the use of Visualfiles or similar claims management system – desirable but full training will be provided

o Experience of working in a legal environment

o Customer service experience

o Experience in Call Handler legal role

Skills:

o The ability to work under pressure

o The ability to multitask

o Excellent prioritisation and planning skills

o Excellent time management

o A flexible attitude

o A strong team player

o Excellent customer service skills

o Confident and professional telephone manner

o Good communication skills

o Active listening skills

o The ability to tailor communication dependent upon the recipient

o Attention to detail and accuracy

o A professional demeanour

o Positive attitude and focussed

The hours are 37.5 hours per week on a variable shift pattern, including some weekend work. You will be based in the Office with the opportunity to have 1 day working from home once you have passed your probationary period.

Bott and Co offer a comprehensive benefits package which includes a generous bonus scheme paid monthly, pension scheme, summer and Christmas parties. Alongside this, you will be entitled to 23 days holiday per annum, rising to 25, after 1 years service plus bank holidays.

From day one, you'll have access to our structured Learning & Development Framework, designed to support your progression throughout your career. As you develop, you'll complete a range of role-specific training modules covering topics such as Introduction to Personal Injury Law, Introduction to Litigation, Understanding Medical Reports and other key professional skills. The programme combines classroom training, e-learning and practical workshops to give you the confidence, knowledge and practical experience needed to progress through the business.

For more information and employee testimonials on what it is like to work at Bott and Co, please visit our LinkedIn Bott Life page - https://www.linkedin.com/company/bott-and-co/life

Bott and Company is an equal opportunities employer.

Bott & Co Solicitors Ltd will not accept any applications via recruitment agencies. If you wish to apply please do so via the directions above.

Job Types: Full-time, Permanent

Pay: £25,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Referral programme

Experience:

Customer service: 2 years (preferred)

Work Location: Hybrid remote in Wilmslow SK9 1HG

Quick apply

Refine Your Search

e learning manager jobs in manchester

Legal Assistant

Paid Social Manager

Product Manager

Dispute Resolution Officer

Media Executive

Specialist, Content Developer

M&E Operations Manager

Project Manager - Energy & Natural Resources SLA

CRM Manager

CRO Manager

Employee Contracts Specialist, Manchester

Learning and Development Advisor

Employee Contracts Specialist, Manchester

Product Manager

Principal Product Designer

Senior Pricing Optimisation Manager

Internal Training Lead (Maternity Cover) - Central Support

Social Commerce Manager (TikTok) - Myprotein

Project Management Defence Infrastructure

Lead Delivery Manager

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