Customer support coordinator Work, Jobs in Berkhamsted, Hrt (with Salaries)

Luxury Front of House & Client Experience Coordinator
Dr Joney De Souza Skin and Laser Clinic —London
- £32,000 a year
- Full-time
- Sales
- English
- Front desk
- Employee discount
Quick apply
5h
Helpdesk Coordinator
Rapport —London
- £35,000 a year
- Full-time
- Customer service
- Guest services
- Employee assistance programme
4d
Receptionist / Client Services Coordinator
Neurology Clinic —London
- From £24,784.50 a year
- Part-time
- Microsoft Office
- Rehabilitation centre
- Front desk
- Annual leave
- Gym membership
Quick apply
Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
6d
Dental Receptionist/Patient Care Coordinator
PERFECT SMILE —Bracknell
- From £12.71 an hour
- Full-time
- Cleaning
- Computer skills
- In-person
- Employee discount
Quick apply
6d
Global Services Coordinator - UK
Luxe5 International, Inc. —St Albans
- 12 hour shift
- Microsoft Word
- Computer literacy
- Organisational skills
Quick apply
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
3d
Operations Coordinator, Customer Excellence
Tesla —London
- SharePoint
- Communication skills
- Analytics
Dental Treatment coordinator/Receptionist (must have a GDC NUMBER)
Westbourne Grove Dental and Implant centre —Notting Hill
- From £17 an hour
- Part-time
- Sales
- Administrative experience
- Organisational skills
Quick apply
3h
Studio Operations Coordinator
art-K —Croxley Green
- £13.22 - £13.70 an hour
- Overtime
- Organisational skills
- Annual leave
10d
Evening Office Coordinator
The Dorchester —London
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
2d
Care Coordinator/Medical Administrator
Fairbrook Medical Centre —Borehamwood
- £12.71 an hour
- Full-time
- Customer service
- Administrative experience
- Front desk
- Health & wellbeing programme
- Work from home
Quick apply
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
Quick apply
11d
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Sales & Operations Coordinator
Surya —Newport Pagnell
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
Quick apply
Internal Communications Coordinator
Ocado Logistics —Hatfield
- Full-time
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Patient Concierge Coordinator
Fortius —London
- Full-time
- Hospitality
- Hotel
- Continuous improvement
Quick apply
9d
Retail Marketing & Customer Care Coordinator
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- CRM software
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Swimming Coordinator
Leisure Solutions Community Trust —Milton Keynes
- £16,869.33 a year
- Part-time
- Customer service
- Team management
- Recruiting
- Employee assistance programme
Patient Experience Co-ordinator
Clinical Partners Ltd —London
- £28,000 - £30,000 a year
- Salesforce
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
6d

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customer support coordinator jobs near berkhamsted, hrt

Luxury Front of House & Client Experience Coordinator

Dr Joney De Souza Skin and Laser Clinic
London

Quick apply

Job details

Permanent | Full-time
£32,000 a year
5 hours ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Guest relations
Sales
Client engagement
Patient appointment coordination
Filing
English
Appointment booking and call handling
Medical reception and administration experience
Client services
Front desk
Communication skills

Full job description

Deliver Five-Star Service in One of London’s Leading Luxury Aesthetic Clinics

Dr Joney De Souza Clinic is a leading luxury aesthetic clinic located in the heart of Marylebone, renowned for delivering exceptional non-surgical treatments within an elegant, welcoming environment.

As part of the Skingevity Group of boutique clinics, we combine clinical excellence with a genuine commitment to outstanding client care, creating a personalised five-star experience for every individual who visits us.

We are looking for an exceptional Luxury Front of House & Client Experience Coordinator to become the face of our clinic. This is far more than a reception role—you will play a vital part in creating an outstanding client journey from the moment a client first contacts us through to the completion of their treatment programme.

We welcome applications from candidates with experience in luxury aesthetics, private healthcare, five-star hospitality, concierge, premium retail or other customer-focused environments where exceptional service is the standard.

We welcome applications from candidates with experience in:

Luxury aesthetic or cosmetic clinics
Private healthcare or dental practices
Five-star hotels
Luxury hospitality
Concierge or Guest Relations
Premium retail brands
High-end wellness or medical spas
VIP customer service environments

If you are passionate about delivering outstanding client experiences and thrive in a luxury environment, we would love to hear from you.

Why Join Dr Joney De Souza Clinic?

At Dr Joney De Souza Clinic, the client experience is just as important as the treatments we provide.

Every interaction matters.

From the welcome our clients receive to the smallest personal touches, we believe outstanding service builds lifelong relationships.

You’ll become part of a friendly, supportive and highly professional team committed to delivering the highest standards of luxury customer care.

We offer:

Competitive salary
Company pension
Employee discount on treatments and skincare
Ongoing training and professional development
Beautiful luxury working environment in Marylebone
Opportunity to develop your career within one of London’s leading aesthetic clinics

The Role

As our Luxury Front of House & Client Experience Coordinator, you will be responsible for delivering an exceptional experience for every client visiting the clinic while supporting the smooth day-to-day operation of our busy practice.

Reporting directly to the Clinic Manager, you will act as the first point of contact for clients and visitors, ensuring every interaction reflects the premium standards and reputation of Dr Joney De Souza Clinic.

Key ResponsibilitiesDeliver an Outstanding Client Experience

Welcome every client with warmth, professionalism and genuine enthusiasm.
Deliver a true five-star luxury experience from arrival through departure.
Prepare refreshments and ensure clients feel relaxed and cared for.
Build strong relationships with new and existing clients.

Client Journey Management

Manage appointment bookings, amendments and cancellations.
Coordinate consultations and treatment journeys.
Register new clients and maintain accurate client records.
Guide clients through electronic consent documentation.
Apply topical numbing cream prior to treatments where appropriate.
Ensure all client records remain accurate, complete and confidential.

Reception & Administration

Answer telephone and email enquiries professionally.
Respond promptly to online enquiries.
Manage incoming correspondence.
Process payments and issue receipts.
Reconcile daily takings.
Prepare prescriptions for collection where appropriate.
Maintain electronic filing systems and client records.
Complete end-of-day administrative procedures.

Clinic Operations

Ensure reception and waiting areas remain immaculate.
Maintain clinic literature and displays.
Support retail skincare sales and stock control.
Assist the Clinic Manager with operational and administrative duties.
Help identify opportunities to continually improve the client experience.

About You

You are someone who genuinely enjoys looking after people and takes pride in delivering exceptional service.

You will have experience in one or more of the following:

Luxury aesthetics
Cosmetic or medical clinics
Five-star hospitality
Luxury hotels
Concierge
Guest Relations
Premium retail
Private healthcare

You will also demonstrate:

Exceptional customer service skills
Excellent communication and interpersonal skills
A polished and professional appearance
Strong organisational and administrative ability
High attention to detail
Calmness under pressure
Confidence using computerised booking systems
Ability to multitask within a busy environment
A proactive, positive attitude
Strong problem-solving skills
Absolute discretion and confidentiality

Most importantly, you will genuinely enjoy exceeding client expectations.

Essential Skills & Experience

Previous Front of House, Reception, Guest Relations or Client Experience experience within a luxury customer-focused environment.
Excellent written and verbal English.
Strong administrative and computer skills.
Ability to prioritise multiple tasks.
Professional telephone manner.
Passion for delivering outstanding customer service.

Desirable

Experience within:

Aesthetic Clinics
Cosmetic Clinics
Private Healthcare
Dental Practices
Luxury Hospitality
Five-Star Hotels
Concierge Services
Premium Retail

Training will be provided on our clinic systems, treatments and skincare ranges.

Personal Attributes

We’re looking for someone who is:

Friendly and naturally engaging
Immaculately presented
Reliable and punctual
Positive and enthusiastic
Emotionally intelligent
Professional at all times
Highly organised
A strong team player
Self-motivated
Passionate about luxury customer service

Benefits

Company pension
Employee discount
Ongoing professional training
Career progression opportunities
Luxury working environment
Supportive and friendly team

Application Questions

Tell us about your experience delivering exceptional customer service within a luxury environment.
Which industries have you worked in? (Luxury Hospitality, Aesthetic Clinic, Private Healthcare, Premium Retail, Concierge, Other)
What attracts you to working at Dr Joney De Souza Clinic?

If you take pride in delivering exceptional five-star customer experiences and would like to build a career within one of London’s leading luxury aesthetic clinics, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

Company pension
Employee discount

Experience:

Luxury Front of House / Client Relationship: 1 year (preferred)
similar Front of House/Reception: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in berkhamsted, hrt

Luxury Front of House & Client Experience Coordinator

Helpdesk Coordinator

Receptionist / Client Services Coordinator

Customer Service Coordinator

Dental Receptionist/Patient Care Coordinator

Global Services Coordinator - UK

Client Services Co-Ordinator Accounts

Operations Coordinator, Customer Excellence

Dental Treatment coordinator/Receptionist (must have a GDC NUMBER)

Studio Operations Coordinator

Evening Office Coordinator

Care Coordinator/Medical Administrator

E-commerce & Marketing Coordinator

Sales Administrator/Coordinator

Sales & Operations Coordinator

Internal Communications Coordinator

Patient Concierge Coordinator

Retail Marketing & Customer Care Coordinator

Swimming Coordinator

Patient Experience Co-ordinator

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