Leisure manager Work, Jobs in Bournemouth, Dor (with Salaries)

Customer Operations Manager
BH Live —Southampton
- £29,580 a year
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Cover Cleaner / Cover Cleaning Operative
RAPID CLEAN —Bournemouth
- £14.25 an hour
- Temporary
- In-person
- Time management
Quick apply
Safety & Compliance Advisor
BH Live —Bournemouth
- £31,423 a year
- Full-time
- Travel
- Employee assistance programme
- Employee discount
1d
Casual Toll Coordinator
Southampton City Council —Southampton
- £26,402 - £28,207 a year
- Weekend availability
- Computer literacy
- Computer skills
6d
Resource Manager
Roke Manor Research Limited —Romsey
- Data analysis skills
- Recruiting
- Organisational skills
Civil Enforcement Officer
New Forest District Council —Lymington
- £26,635 - £30,372 a year
- Part-time
- Employee assistance programme
- Employee discount
12d
Procurement Manager
Salisbury NHS Foundation Trust —Salisbury
- £39,959 - £48,117 a year
- Full-time
- Team management
- Annual leave
- Employee discount
16h
Snow Sports - Snow Sports Assistant - AT6
Parkdean Resorts —Dorchester
- £12.71 an hour
- Weekend availability
- Maintenance
- Cleaning
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
Health & Safety Manager
David Lloyd Clubs —Ringwood
- £32,240 a year
- Customer service
- Team management
- Employee discount
11h
Soft Play Operations Supervisor
Wacky Kingdom Southampton —Southampton
- From £12.71 an hour
- 8 hour shift
- Supervising experience
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
8d
Accommodation - Linen Porter - HK1
Parkdean Resorts —Dorchester
- Weekend availability
- Cleaning
- Guest services
- Resort
- Store discount
- Employee assistance programme
Quick apply
Activities - Activity and Leisure Assistant - AT3
Parkdean Resorts —Poole
- £12.71 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Guest services
- Store discount
- Employee assistance programme
Quick apply
Cleaning Operative
ABM —Bournemouth
- £13.45 an hour
- Part-time
Activities - Activity and Leisure Supervisor - AT3
Parkdean Resorts —Poole
- £13.01 an hour
- Weekend availability
- First Aid Certification
- Training & development
- Resort
- Store discount
- Employee assistance programme
Quick apply
Administrator / EHCP Co-ordinator
Coombe House School —Shaftesbury
- £26,436 a year
- Call to connect
- Administrative experience
- Experience working with children
- Communication skills
- Employee assistance programme
Housekeeping Manager
Salisbury NHS Foundation Trust —Salisbury
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
4d
Procurement & Commercial Support Manager
TRADEBE —Fawley
- Continuous improvement
- Contracts
- Communication skills
- Employee discount
Sales Administrator & Customer Experience Executive
GoSkydive —Salisbury
- £16,000 - £17,000 a year
- Part-time
- CRM software
- Hospitality
- Sales
- Free parking
Quick apply
Mobile Maintenance Technician
BH Live —Bournemouth
- £27,249 a year
- Full-time
- Power tools
- Hand tools
- Employee assistance programme
- Employee discount
Subcontracts Manufacturing Manager
Roke Manor Research Limited —Romsey
- Computer literacy
- Computer skills
- Communication skills

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Customer Operations Manager

BH Live -
Southampton

Apply Now

Job details

Full-time
£29,580 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Gym membership
On-site parking

Qualifications

Stakeholder liaison
Team management
Rota coordination

Full job description

Post Title: Customer Operations Manager

BH Live Active Site: Southampton Outdoor Sports Centre

Salary: £29,580 per annum

Hours: 40 hours per week

Contract Type: Permanent

The role:

BH Live is recruiting for Customer Operations Managers to join our team at Southampton’s redeveloped Outdoor Sports Centre. If you have previous Duty Manager or Customer Operations Manager experience working within a sports, leisure or outdoor activity environments we would welcome an application from you, don't miss out on this opportunity, submit your application today

As a Customer Operations Manager at BH Live Active, you will lead the safe, effective and customer-focused day-to-day operation of the Outdoor Sports Centre whilst on duty, ensuring high operational standards, operational readiness, compliance and customer experience across all areas of the site.

Working within a leisure environment, you be providing front-line operational leadership across the facility, coordinating staffing, activities, bookings and operational delivery whilst maintaining high standards of presentation, professionalism and safety.

The role carries responsibility for operational decision making, emergency response, operational readiness, customer escalations and site-wide standards across sports facilities, activity areas, pavilions and wider operational areas.

Here at BH Live we call this role Customer Operations Manager, but similar titles for this type of role, may include Duty Operations Managers, Duty Manager & Sports and Leisure Supervisor. If you have previous experience of supervising or coordinating teams, within a leisure or similar environment we would love to hear from you.

You will:

Lead Recreation Assistants and front-line operational teams to ensure safe and effective day-to-day site delivery of Southampton Outdoor Sports Centre.
Coordinate staffing deployment, reactive shift cover and operational support arrangements whilst on duty.
Support the delivery of activities, bookings, events and operational programming across the site.
Maintain a visible operational presence across the facility, supporting operational delivery and customer experience during busy periods and events.
Act as the primary operational point of contact for customers, clubs, schools, hirers and wider operational stakeholders whilst on duty.
Maintain high standards of health and safety, compliance, emergency response and operational readiness across all operational areas at the Southampton Outdoor Sports Centre.
Ensure compliance with operational procedures.
Lead immediate operational response to incidents, emergencies and site evacuations whilst on duty.

To be successful you will need:

Experience in an operational, leisure, sport or customer service environment.
Experience supervising or coordinating teams.
Experience dealing with customer queries, complaints and escalated situations.
Ability to lead teams, motivate others and maintain high operational standards.
Understanding of health & safety procedures and safe systems of work.

We offer:

Onsite parking
Training and development opportunities
BH Live Active - Gym membership
Health cash plan
Employee Assistance programme
Company pension matched up to 6% contributions
Colleague discount on food and drink
Colleague recognition
Birthday / Celebratory day off
Loyalty Rewards

About BH Live:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise.

Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.

Our organisational and charitable purpose is to generate:

More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve.

Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural, and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism.

As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit.

We’re BH Live, and we make things happen.

To apply:

All applications are to be made via the BH Live Careers site: careers.bhlive.org.uk

BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.

Apply Now

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