It support technician Work, Jobs in Bristol (with Salaries)

Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Recruiting
- SharePoint
- Employee discount
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
IT Field Engineer - West England
T-Tech —Bristol
- Full-time
- Hybrid work
- Communication skills
Quick apply
Infrastructure Support Engineer
Computacenter —Bristol
- Customer service
- Windows
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Service Delivery Coordinator
ELA Comectronica Sarri Ltd. —Bristol
- £2,500 - £3,500 a month
- Full-time
- CRM software
- Communication skills
- Time management
- Health & wellbeing programme
- Flexitime
Quick apply
Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Travel
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Travel
- Communication skills
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Senior IT Service Manager - User Experience & Support Services
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Presentation skills
- Continuous improvement
- Agile
1d
Modern Workplace IT Specialist, Workstations
Amcor —Bristol
- Full-time
- Computer Science
- English
- Bachelor's degree
Field Based IT Technician - Schools and Business - Bristol - £28k to £30k
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- In-person
- Free parking
- Work from home
Quick apply
10d
Waste Technical Support Officer
South Gloucestershire Council —Yate
- £32,597 - £35,412 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- Analytics
- Annual leave
- Employee discount
Product Operations Assistant
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
1d
ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Databases
- Analysis skills
- Annual leave
- Employee assistance programme
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- In-person
- Communication skills
6d
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
Digital Systems Support Analyst
CPCAB —Glastonbury
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Free parking
- Health & wellbeing programme
Quick apply
14d
Technical Support Officer
North Somerset Council —Weston-super-Mare
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Communication skills
- Annual leave
13d

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Service Desk Team Leader

IVC -
Bristol

Apply Now

Job details

£40,000 - £55,000 a year

Benefits

Cycle to work scheme
Employee discount

Qualifications

TCP
IT team management
IT service management
LAN
Continuous improvement
Recruiting
SharePoint
IP networking
Professional development mentoring
Training & development
Information technology team management
Team motivation leadership
Help desk

Full job description

About Us

IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.

At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.

As part of Central Functions, you will be part of the teams that support and enable our network of over 2,500 practices across 20 countries, driving operational excellence, innovation, and strategic impact across the business.

Our Technology teams are responsible for the systems and infrastructure that make that work - everything our healthcare professionals need to deliver world-class care. From keeping on top of patient records, health plans, client communications, diary management and dispensing, our teams have a lot to think about and need smarter ways to provide the convenience and expertise that modern Pet owners have come to expect.

We're looking for a Service Desk Team Leader to lead a team of Service Desk Engineers, ensuring excellent IT support across our UK & Ireland practices and central teams. You'll play a key role in driving service excellence, developing people, and improving processes within a fast-paced technology environment.

What You'll Be Doing

Leading, coaching and developing a team of Service Desk Engineers and Senior Engineers
Managing day-to-day Service Desk operations, workloads and resource planning
Ensuring service levels, processes and quality standards are consistently met
Handling escalated incidents and driving issues through to resolution
Monitoring ticket quality, compliance and performance metrics
Supporting recruitment, onboarding, performance reviews and career development
Working closely with IT teams, third-party suppliers and project teams to ensure smooth delivery of change
Contributing to the ongoing improvement of Service Desk processes, policies and customer experience
Providing hands-on support during peak periods when required

What We're Looking For

Essential Experience

Previous experience leading or managing an IT Service Desk team
Proven success developing and motivating technical support professionals
Strong understanding of ITIL Service Management principles
Experience managing escalations and complex technical issues
Background in Service Desk process improvement and operational excellence
Experience within a contact centre, service desk or technical support environment

Technical Knowledge

You'll have solid 2nd Line support experience across areas such as:

Microsoft Windows environments (365 & Sharepoint)
Networking technologies (TCP/IP, DNS, DHCP, LAN/WAN, VPN)
Remote support tools
Cloud technologies (Azure AD, AWS, SaaS)
VoIP and telephony solutions

About You

You are:

A people-focused leader who enjoys coaching and developing others
Customer-centric with a passion for delivering outstanding service
Calm under pressure and comfortable managing competing priorities
An excellent communicator, able to build relationships across all levels of the business
Organised, proactive and detail-oriented
A strong problem solver who thrives in a fast-moving environment
Committed to continuous improvement and service excellence

Why Join IVC Evidensia?

At IVC Evidensia, careers are built without limits. We invest in our people through learning, development, wellbeing and career progression opportunities, empowering our teams to make a real impact while supporting veterinary professionals who deliver exceptional care every day.

Ready to lead a high-performing Service Desk team and help shape the future of IT support across a growing international organisation? We'd love to hear from you.

What’s in it for you?

At IVC Evidensia, we’re committed to supporting your development and wellbeing.

When you join us, you’ll benefit from:

A role with real business impact supporting teams across the organisation

Clear career pathways with progression opportunities within Central Functions and beyond

Ongoing learning and development supported by tailored programmes and resources

A collaborative, values-led culture focused on care, innovation, and continuous improvement

Flexible working with a remote first working policy

Benefits

Healthcare Cash Plan

Cycle to Work scheme

Green Cars salary sacrifice scheme

Voluntary benefits: choose from a range of benefits to suit you

Discounted staff pet care

Access to discounts/cashback with hundreds of participating retailers

Diversity, Equality, Inclusion and Belonging

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

it support technician jobs in bristol

Service Desk Team Leader

IT Applications Support Technician

IT Field Engineer - West England

Infrastructure Support Engineer

Vacancy 2: Support Technician

Service Delivery Coordinator

Technical Support Co-ordinator

Technical Support Officer - End User Hardware and Devices

Senior Service Desk Analyst

Senior IT Service Manager - User Experience & Support Services

Modern Workplace IT Specialist, Workstations

Field Based IT Technician - Schools and Business - Bristol - £28k to £30k

Waste Technical Support Officer

Product Operations Assistant

ICT Network Engineer

Service Desk Engineer

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

Application Support Engineer (3rd Level)- Bristol

Digital Systems Support Analyst

Technical Support Officer

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